Not five star

I am just back from staying three nights in the Champs Elysees Plaza Hotel.

I bought this trip as a suprise for my Husbands birthday. I chose this hotel because it was supposed to be 5* and I wanted this trip to be extra special.

The hotel is tiny, you have to ring a bell to gain entry and again for exit.

There is no restaurant - just a tiny breakfeast room and even smaller bar.

The breakfast which was included was very sad - I certainly wouldn't have had it only that it was included in our package. The bedroom was really a suite - room 30 - it was beautiful with a huge bathroom - no jacuzzi.

The toiletries were Hermes and the chocolates which they left in our room each evening were godiva. The elevator was very old and very tiny- it said it had a maximum capacity of four people - I would say two comfortably.

The hotel lacked atmosphere - I would hate to bring children here.

I would rate this hotel as an excellent guest house but not a 5 * hotel.

Perfect paris hotel

After reading mulitple reviews on the champs elysees plaza- we thought we'd give it a try. I went with a party of four people and thus stayed in their suit (room 11)- Overall I was very impressed by the hotel, the room, the breakfast and the service. The hotel is a small boutique hotel with a very small and cute breakfast room. Our room was huge (fit four people and even more comfortably), very well decorated, very clean and with great amenities including daily godiva chocolate and hermes shampoo!! the service was also excellent. The concierge was super nice and helpful (most of them spoke english well). the breakfast was on time, I never asked for a wake up call. The breakfast was limited but good-except for the crepe which I don't recommend. We had a wonderful experience and would highly recommend it for anyone visiting paris. The only potential flaw with the hotel is a lack of air conditioning (we went during a cold week - so it didn't effect us) and it is a five minute walk to the nearest metro station- but is a nice walk through the champs elysee.

Luxurious combination of modern convenience and old world charm

I just completed a two-night stay over Valentine's Day at the Champs-Elysees Plaza and my whole family was tremendously pleased. The Plaza is an excellent compromise between the amenities and cleanliness of an ultramodern franchise hotel and the charm and decor of a more traditional French hotel. My family of four (two children ages 5 yrs and 17 mos) booked the Deluxe (King) Suite. The suite was enormous, the sofa folded into a couch for my oldest son and a crib was provided for the infant. Our king size bed was very comfortable. The entire room felt more like an expensive, high-ceilinged, one-bedroom apartment than a hotel room, with a very "homey" sense to it that still spoke of understated elegance. The room was immaculately clean, the carpets and tapestries were not worn or dirty, nor were there any musty smells that can be prevalent in "traditional" European hotels. If you are a stickler for bathrooms, then the Plaza is the place for you. Our bathroom was huge -- as big as some entire Italian hotel rooms I've stayed in. The jacuzzi alone must have been at least 6 feet long, and the bathroom was spotless, with a large shower, large sink and a towel warmer as well. We were surprised there was no hair dryer, but we didn't care enough to ask at the desk, perhaps one was available. We did have a problem with the water temperature, it sometimes tended to be too hot, but if we let it run for several minutes, the cold water would eventually begin to flow. Room service was adequate, though competition from nearby restaurants is certainly worthy. Of course, drinks such as champagne were overpriced to the tune of about 5x retail price, but that is to be expected. Fortunately, Monoprix is a short walk away, with a huge selection of champagne and local wine. We rather enjoyed the included continental breakfast, though probably had we ventured out for breakfast, it likely could have been topped for quality and price, if not convenience. The front of the hotel is very tiny and quaint, not like any hotel I've ever seen, with a tiny side office for a front reception and a bar with a mere two or three tables in it... it was about the size of our bathroom, literally. It would be a nice place to meet friends for quiet drinks, though not really a place to socialize with strangers, as it was tiny and empty while we were there. It wasn't what we were interested in anyway, so we felt no loss there. The tiny old-style elevator is quite charming, as are the winding staircases that encircle it. All in all, the entire hotel is heavy on charm, even though the rooms are large, well-lit, clean and modern. There is a modern electronic safe in the room, and a fully stocked service bar, as well as an automatic water kettle and espresso machine. Any call to room service brought service promptly, perhaps because it was the off-season, but in any case it was most convenient. The front desk staff was very attentive, recommending restaurants and transportation, and making reservations and booking arrangements for us. They spent time showing us how to get places on maps, and after check-out, they offered to hold our luggage for us until our flight. If there was any one disappointment, it was the view from our room. There really isn't one, as the hotel is not tall and is surrounded by apartments, condominiums and other hotels, so the "view" is really just an intersection of four Parisian buildings. The hotel claims that it is "Two steps from the Champs-Elysees, five minutes walk from the Arc de Triomphe, Place de la Concorde..." when in fact it is more like five minutes (easily four or five blocks) from the Champs-Elysees and at least a 20 minute walk to the cited attractions. The positive side of this is that the neighborhood is extremely quiet, especially at night. Sitting at our dining table sipping champagne at 10 pm, there was not a sound to be heard outside the room, nor from any of the adjoining rooms. It is still convenient to Champs-Elysees, and therefore the Metro and therefore all of Paris, but it is not situated so close as to have a view of anything. The side streets off the Champs-Elysees, including the one in which the Plaza rests and those surrounding it, are interesting in their own right, with pubs, eateries, tailors and boutiques that we found equal and sometimes preferable to the Champs-Elysees itself. To summarize, we thoroughly enjoyed our stay, and after having now snooped about some of the other hotels in Paris, from the enormous glass-and-steel towers to the tiny traditional ones, I'm quite happy with the online choice I made. It's hard for me to judge whether or not it is a good value for its price, because this is the first time I've stayed in a hotel room even remotely this expensive; but we certainly have fond memories of Paris, and the charming and clean Plaza is woven into them. We can't wait to visit again some day.

Bad Experience

We had a terrible experience at this hotel. I would not rate this hotel a four to five star hotel as they claim. It doesn't even come close to the Ritz chain hotels or the higher end Hyatts. It also doesn't match the impeccable service of the Renaissance La Defense. The staff was extemely rude, that combined with their overcharging our credit card without our authorization has made for continued aggrevation. I would not recommend!

A Very Special Place

This Hotel is one of the most special places I have stayed in the world. The suites are beautiful and the staff are friendly and attentive without being overbearing. From the handmade chocolates to the personal greeting card in the room - the level of service is superb and never condescending.

My husband booked a surprise weekend away for us to celebrate my birthday and it was certainly the icing on the cake to spend it in such a wonderful place.

Perfect for a honeymoon, chic and friendly

My husband and I just got back from our honeymoon in Paris. We stayed at the Champs Elysees Plaza and loved it. It is small enough to get a very personalized service. I loved the nice jazz and/or sophisticated, descreet lounge music they played in the small but chic lobby. The staff is extremely friendly. They helped us with reservations to restaurants, finding street addresses etc., no problem at all with the languages: they speak English and even Spanish. We stayed in the room #8, went away for the weekend to the Loire Valley, and came back and stayed in the room #11 (which is bigger and a different category but both were very nice, had a jacuzzi, french window/balcony and a king size bed). The bathrooms are very spacious. The rooms are romantic, elegant yet cozy. There is a tea kettle in the room and the room #11 even had an expresso coffee maker, but they did not provide any tea or coffee, so I recommend you bring some with you. Also, in general in France they always serve only sugar, so if you use sweetners I would recommend you carry your own with you. The location of this hotel is very nice, you walk two blocks and see the Arch on the Champs Elysees. Only sometimes you can hear some traffic noise from the Berri Street where the hotel is. There are very nice restaurants and bistros on the George V Street, which is crossing the Champs Elysees on the other side, a perfect walk to walk. By this street you can alsoget to the boats that take you on a ride on the Seine. On a parallel street to the Berri Street, around the corner from the hotel, there are nice cafes too. The only negative side of the hotel is that the breakfast in the room and even the wake-up calls were not on time, so don't rely on them if you are on a strict schedule. But this was a perfect place for a honeymoon and we will most probably stay there again.

Luxury gem in the heart of Paris

We booked the 'La Vie en Rose' package (roses, champagne etc) and stayed from 23 - 25 Sept. On arrival, the very friendly staff fussed around us making us feel like VIP guests. We had booked a deluxe suite which turned out to be more like a Parisian apartment than a hotel room; lovely wooden floors, 5 huge windows, marble fireplace, massive bath and one of the most comfy beds I've ever slept it. It was absolutely beautiful with the only downside being very creaky floorboards in the room above however, considering the age of the building, this can only be expected. I do agree with some other comments about breakfast. On the morning we had this, the hotel was short-staffed and a bit disorganised but they did try very hard to work through this. The only other potential disaster was no wake-up call being received but thankfully we woke up in time and did catch our flight! I too was lead to believe this was a 5-star hotel (I booked via Expedia) however this turned out not to be the case. That said, the quality of accommodation was far superior to other 4-star hotels in Paris and is actually something quite special. I would have no hesitation in recommending the hotel if you're looking for unique accomodation at a decent price in a fantastic location.

Roof Top View over Paris

The hotel is in a fantastic location, just a few minutes walk from the Champs Elysees and a host of international restaraunts; despite this proximity it was an oasis of tranquility and the perfect setting to celebrate our 13th wedding anniversary. The rooms are larger than usual, comfortable with great bathrooms and a shower that makes you feel you have walked under a waterfall!!!

There were however a few disappointment's to what otherwise could be an excellent 4 Star hotel namely...

1. They did not collect our breakfast order card from outside our door on the 1st night - we had to telephone our breakfast order through the next morning, when it was a 'no show', and then wait half an hour for it to arrive! They then omitted to leave a breakfast order card in our room on the following 2 nights, which resulted in us calling reception to have one delivered.

2. The breakfast was of inconsistent quantity each morning and the fresh fruit salad was of differing quality each day.

3. There is no bar and the breakfast restaurant is tiny, so it is in the room or in the room.

4. We had to call to have our mini-bar refilled.

In reality this is a 'suite hotel' or 'apartments' with room service and a few nice touches, like a rose on your breakfast tray and a very friendly and polite reception team. lastminute.com claimed it to be a 5 Star hotel, when in reality it is only 4. We booked a Deluxe Room and have since reviewed the Hotels website and I feel we were probably only given a Superior Room, on the 6th floor; top of the hotel....However....the bonus was that this room did afford us pretty spectacular views over the roof tops of Paris.

Would we stay again....despite the hiccups with room service....we would have to say....YES and that is simply because of it's tranquil atsomsphere, friendliness and yet it's central location.

Santuary

I can not say enough about this hotel. I was coming from a vacation gone bad and hoping to find a little santuary far away from home, and that is exactly what this hotel provided. Beyond helpful staff, extremely large room, amazing waterfall shower, and good roomservice. Because the location is off the main drag it remains charminly quiet, but a hassle to walk to from the metro station after a long day of sightseeing or druken night out. None the less, whenever I am in Paris I will stay no where else.

Elegant hotel on quiet street off the Champs Elysees

I stayed at the Champs Elysee Plaza Sept. 2003. The staff was extremely helpful and polite, and the decor elegant yet comfortable. Rooms are very spacious, with sofas and writing desks and luxorious bedding. The bathroom is incredible with huge tubs and jacuzzi and wonderful toiletires. Location is great...right off the main strip, and in walking distance to the metro and arc de triomph. I didn't try the breakfast as it was very expensive, so I can't comment on the food.

Overall a very pleasant experience. On the pricey side, but highly recommended.