A delightful surprise

We live in Paris and, therefore, do not expect great service from French hotels. However, we were amazed by the service and staff at the Cezanne Mercure boutique hotel on rue de Victor Hugo. The staff was very friendly and provided excellent suggestions (in fluent English, French or German) for sites and tours. We stayed 3 nights and will definitely go back. The rooms are a nice size and the beds are new, big and very comfortable. The breakfast each morning was quite filling and had a number of options on the buffet. Best of all is the locaiton...close to everything without being in the middle of the noise. Also, the car rental place next door (Cargo) is well-equipped and half the price of Hertz.

Amazing hotel

this place has to be seen - or just go & stay! to be believed..from the decor & colours- lounge area, bar with the lighting, furniture, fruit bowls, self service bar; free mini bar, then there is the beds! huge soft doonas & pillows (our room anyway).

4 computers - with american keyboard (a bonus) - free internet. then the service - excellent.

Such a good choice!

What a delightful property! My family and I regrettably spent only one night here during a 2-week trip to France. The front desk staff could not have been more accommodating, and their English was perfect and much appreciated. The hotel is just across the street from the train station and a few easy blocks of walking to one of the many fountains and a delightful variety of restaurants. Aix is so very charming and the pace is relaxed.

The rooms at the Cezanne are very comfortable, and I would take the opportunity to spend more time in Aix while based at the Cezanne. The complimentary (non-alcoholic) mini-bar is a nice touch, as is the complimentary internet access!

I think this is a wonderful property, with a considerate and helpful staff. This traveler recommends it highly!

Excellent Hotel

Loved this hotel. Staff were friendly and helpful and spoke very good english. Located in walking distance of all restaurants and sights. Rooms were clean and comfortable. Mini Bar with water and soft drinks were free and replaced every day. Internet desk also free.

Liquor at small Bar and lounge was on an honour system, pour your own and pay a set price. Breakfast room was very french and the food was always replaced and fresh including hot and cold foods and fresh fruits and juice. Breakfast was a pleasure.

Walking distance to local train station or hire cars.

Nothing was a problem.

Great from the reservation to check out

The Paul Cezanne, under the friendly eye of the new owner, is a wonderful option in Aix-en-Provence. Less than a block from the train station it is also an easy walk to all of the sights and restaurants of Aix. The rooms are very comfortable, furnished in subdued Provencal fabrics and wall coverings, with new mattresses and linens that were more comfortable than the Westin's highly touted beds we slept in in Paris a few nights later. The hotel provides the free use of a computer, morning newspapers and water and soft drinks in the room. The reception area is very attractive with an honor bar and light snacks and candles welcome guests at the end of the day. Everything about the hotel is immaculate and the staff friendly, helpful and professional. As other reviewers have mentioned the hotel is under new ownership so any reviews written before January would not reflect the changes made. We would highly recommend the Paul Cezanne.

Great Hotel

The hotel was in a great location as easy to get around, yet quiet in the evenings.The owner and staff were welcoming, friendly and always ready to assist with restaurant recommendations and bookings.

Definitely would stay again.

Now an independent

The hotel is no longer a Mecure and it appears to have been updated recently. Our rooms were spacious with large, modern baths. We had breadfast at the hotel and it was one of the best we had on our trip. The staff was pleasant and very willing to help with restaurant reservations, directions etc.

One morning we didn't have sufficient hot water but all other times it was fine.

The location is very good-it's a short walk to the Cours Mirabeau and the major attractions of the city.

I would stay here again without hesitation.

What a find but, fortunately, no longer a Mercure

I suspect many of the luke warm reviews I've read do not take into account the fact that this hotel is now independent and no longer part of the Mercure chain. We would highly recommend it!

Upon arrival for our 6-day visit - though we booked a discount room - we were upgraded to a luxe version with a bathroom that was the size of the hotel room we had stayed in Paris. Absolutely gorgeous! The entire hotel and room smelled of fresh (white) paint and the linens and bed were new and comfy. Think Westin Heavenly Bed. We were also impressed at how quiet the room was. Though we were on the second floor at the top of the stairs from the lobby, you could not tell - owing to excellent insulation and a double door.

In the mornings, the full American breakfast was a winnner. One nice touch: the staff goes on the honor system and only asks you how often you visited it at checkout. There is no hounding and the waiters quickly replenishes and services empty tables.

In fact, there is nothing that was not accomodated by the friendly employees: "Extra towels for a beach trip?" Of course! "Lighter linens for warmer nights (note the hotel has a wonderful central AC)?" Sure.

It's hard to tell this is a three-star and not a four-star property at times. Would highly recommend it!

Provence in Winter

We stayed at this property for 3 nights. It is located next to the train station (although you cannot hear or see it). Hotel is not that big. The lobby is ok but the higher floor landing are nice. The room we had was a good size but needed slight updating. Beds were clean and comfortable. Bathroom was modern but could use some grouting. Parking if not available in the city lots is 20E per day at the station (10 per day in the other lots). Up the street on Victor Hugo is a crepe and sandwich stand that is next to the rotunde and is outstanding. The chocolate place accorss the street is very good but pricey. Also try Bistro Romain and Duex Garcon on Cours Mirabeau.

Nice hotel, good location

The Mercure Paul Cezanne is a nice little hotel in a good location just a couple of minutes stroll from the Cours Mirabeau and La Rotunde. Our room was comfortably sized and quiet. It was tastefully decorated with provencial fabrics and furnishings....bedding was crisp, clean, and comfortable. The bathroom was large and clean...hairdryer is provided along with good quality ammenities (shampoo, conditoner, etc). Front-desk service and housekeeping were pleasant and efficient. There is a small elevator and the bldg is air-conditioned (altho we did not use it as the air was crisp and clean so we had our windows open). No view which shouldn't be important if you're getting out every day; no bellman so prepare to haul your own baggage. Breakfast is served daily in a picturesque little dining room at an additional charge but we did not eat there preferring to stroll to La Rotunda cafe for coffee and coissant on the terrace.

The hotel is easy to find by car...follow the signs to the center city then look for signs for the Gare SNLC which is at the end of the block where the hotel is located. There is plenty of on-street parking although you must feed the meters, except on holidays and Sundays....however, the Mignet parking lot is just a block away (but beware, it is 10 euros each time you enter so, if you take your car out during the day, you will be required to pay again upon re-entry).

For dinner, eat among the locals at Chez Jo on the Pl St Augustins (a block from the big fountain and Cours Mirabeau) for a delicious fois du bois (brick oven) pizza and salad verte.