Century Plaza Hotel & Spa

Address: 1015 Burrard St., Vancouver, British Columbia, V6Z 1Y5, Canada | 3 star hotel
 
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Location

This 3 star hotel, located in the Downtown area of Vancouver, is near English Bay, Vida Wellness Spa, Absolute Spa at The Century, and Yuk Yuk's.
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Amenities

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      TravelPod Member ReviewsCentury Plaza Hotel & Spa Vancouver

      Reviewed by sunshine.sal

      Convenient friendly city centre hotel

      Reviewed Aug 7, 2014
      by (7 reviews) , United Kingdom Flag of United Kingdom

      Great room on 14 floor overlooking the city. Comfy, well equipped suite with use of pool and steam room. Right in the centre of downtown Vancouver so easy walking to the waterfront and historical areas of Gastown and China town. Friendly helpful staff. Huge comfy bed, well equipped including microwave if you should need it. Didn't use the restaurant but the coffee shop sells good pastries. The pool is small and a little dated but great to end the day with a dip and steam room .

      This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

      Reviewed by mullberrys

      Great place to stay.

      Reviewed Jun 7, 2014
      by (2 reviews) , Australia Flag of Australia

      Comfortable beds, friendly staff, convenient location.

      This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

      Reviewed by kayyendole

      Great room

      Reviewed May 18, 2013
      by (12 reviews) bridgnorth , United Kingdom Flag of United Kingdom

      Upgraded from a studio room to a suite was a lovely surprize as the suite was like a mini apartment complete with kitchen facilities, tV in lounge and bedroom and a balcony with great views on two sides of the city.
      A comfortable hotel and the restaurant was superb with friendly efficient service.
      We had a problem with our coffee machine and the maintenance man arrived within five minutes to replace it. WOW! I call that service!

      This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

      Historical Traveler Reviews Century Plaza Hotel & Spa Vancouver

      Shabby and Run Down

      from

      Very disappointing experience -- the hotel looked nothing like the pictures we had seen. Our "studio suite" had two twin beds, and the "full kitchen" consisted of a fridge, oven and plastic, empty cupboards hidden in a closet less than a foot away from one of the beds. Curtains were torn, bathroom had black grout in the bathtub, chairs were rickety. Parking lot was dimly lit and unattended. However, the staff was very accomodating and pleasant when we decided NOT to stay the night and was very helpful overall.

      Relaxing Vacation ...

      from

      I stayed in the honeymoon suite with my husband for a more romantic atmosphere as we were on a getaway vacation. Our room was very nice, well kept and our Housekeeper (Monica) was great. She was very accommodating and made sure our stay was enjoyable and very comfortable. The front desk staff was very friendly and happy to give us directions to all the tourist areas. The only reason I did not rate this hotel higher was because we lost our hot water on Sunday and our plans were put on hold till midday when the water was up and running.

      We were giving a discount for the incident which was suitable. As for returning to this hotel chances are we probably would not due to the fact we never like to stay at the same hotel twice.

      A Haven in a busy City

      from

      Have just retuned to the UK from spending a week at the Centuy Plaza Hotel and Spa. I really enjoyed the hotel.The rooms were spacious and very clean..and the views were amazing.The staff were friendly and very helpfull and obliging. I hope to return one day.In the meantime I would recommend this hotel to anyone visiting the great city of Vancouver.

      Great For One Night, But Thats It.

      from

      My husband and I stayed at the Century Plaza for a one night get away.

      The hotel has a couple of positive things: The Spa was fabulous and the room we had was a one bedroom suite with a kitchen and the hotel was within walking distance to some great shopping and restaurants. The BAD - Room was EXTREMELY noisy at night. There is a hospital nearby and we heard loud sirens all night long. We ordered a pay per view movie which stopped working about 10 minutes into the movie. When we talked to the front desk, they acted like we had no clue what we were doing and kept interrupting us when we were trying to explain the situation.

      Reluctantly said they would send someone up to check it and finally they did fix it. The room was a little warm and windows only open approximately 6 inches. Hotel was older although the room decor was adequate - just a little worn. There was enough bad things that I would not stay here again.

      Shabby hotel

      from

      We booked two rooms at this hotel in June 2003. The one room had been refurbished but the other one had not. They were both on the same floor. The one room had dirty carpets, windows and mirrors. There was a fold out bed with ripped sheets. We asked for a new room which they did provide, but it was smaller with no balcony. All of the guests we spoke to said they encountered problems. One couple said they had been trapped in a lift for half an hour.The rooms had no air conditioning , there was a fan but it did not keep the room cool.The hotel does have a good location and terrific views from the top floors but I would not go back there.

      The Building Ran Out of Hot Water

      from

      My Wife and I booked a room at the Century Plaza in March of 2003. The room appeared to be nice and the building is in a good location.

      However, the hotel was booked full and we were not warned that there was the possibility there would be not be hot water for our morning showers. The hotel management knew of this potential problem because it has happened in the past. I explained to the hotel management that had I been told the building would run out of hot water, I could have made the choice of either keeping my reservation or staying at another hotel. Management offered no discount...no kind of reimbursement and didn't even apologize for the inconvenience. Ever try to shave your face with cold water in Vancouver in early March??? The man I spoke with claimed to be the on site manager and also said he did not have the authority to give out any kind of discount. So they pretty much accepted full room price from everybody in the hotel and most didn't even have hot water in the AM when the woke.They could have made good on their mistake, but instead chose to be crooks. My advice...Stay at the Sutton just down the street. The rooms are smaller, but the service is fantastic and the location is better.

      High-Rase With NO Air Conditioning

      from

      I was unlucky enough to stay here during a hot week in Vancouver. Only discovered after I arrived that the hotel rooms have no air conditioning. Also, the window in my room was restricted so it would only open about six inches. Even with a fan, one, six-inch opening was not enough to cool my room down. At night, the outside temp got below 60 degrees, but my room remain well into the 80's. Front desk said changing rooms would probably not help. Unless you really like heat, avoid this place in the summertime!

      Too Hot at the Century

      from

      No Air Conditioning! Don't plan on staying there during the summer.

      Good Value

      from

      My husband, three-year-old and I stayed here for two nights after Christmas. We booked the reservation on Travelocity and the hotel honored the prices. The positives: the hotel is located a few blocks off of busy Robson Street yet it is only a five minute walk if you're hungry or want to shop. It also gave a great view since we stayed in a one-bedroom suite on one of the upper floors. The maids kept the room clean, even washing our dishes, which the hotel loaned us at no charge. The living room was small but having a separate bedroom was worth it. Parking was relatively fine but got crowded later in the evening. The negatives: the front desk employees were not very friendly. They did their jobs adequately--nothing more. The windows of the room were single pane so traffic noises came through easily although we were high up. There's a hospital around the corner which meant ambulance sirens could be heard throughout the night. The bedroom and living room were always at different temperatures as the thermostat did not work too well. For parents out there, my husband and I considered a babysitter but we received two different messages. The front desk told us they use a professional babysitting service; the housekeeper told us one of them babysits, depending on who is available during the day. We chose not to use any babysitter. In the mornings, we brought up breakfast to our room which consisted of bacon, eggs, toast, and hash browns and watered down orange juice. (BTW, room service is available only during the time the restaurant is open.) Overall, the hotel did fine and I'd probably stay there again. However, some improvements (like good customer service) could be made to improve guests' experiences.

      Brilliant!!

      from

      We have stayed at this hotel on each occasion that we have been to Vancouver. Although it may look a little dated on the outside and even on some of the corridors of the landings, the rooms are fantastic. Very spacious, very clean, great views, warm and a kitchen area. The cafe in the lobby does great breakfasts at reasonable prices and friendly staff. I could go on, but need I?!!

      TripAdvisor Reviews Century Plaza Hotel & Spa Vancouver

      4.00 of 5 stars Excellent
       

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