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TravelPod Member ReviewsCentral Mansions Phnom Penh
My recent stay at Colonial Mansions was to say the least extremely disappointing. I have in the past been a long stay guest and for the most part very happy. Having stayed there I do know the layout of the property and surrounding environment. There is major construction in the immediate vicinity; hence I requested a room away from the construction area!
This was confirmed in writing along with the rate.
Upon my arrival there was no record of my booking, the rate or my request!
After a lengthy wait at reception I was escorted to quite possibly the noisiest room in the property. Being the middle of the day I was not overly concerned, but what a big mistake this was!
To my surprise the adjacent construction was a 24-hour operation and an unbelievably noisy one at that. Apart from the relentless noise the windows did not close properly and allowed the noise to penetrate very easily.
This was possibly the worst nights sleep (or lack of it) I have ever had.
I have brought this to the managements attention and have ignored me completely! Their silence is as deafening as the nearby construction noise and is completely unacceptable.
This construction will be ongoing for several years, in my opinion this property should be closed while the construction is ongoing, it really is unbearable. I will never stay there again.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
TripAdvisor Reviews Central Mansions Phnom Penh
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