Cedar Park Inn And Suites
How has this hotel rated in the past?
- Shuttle bus service
- Continental Breakfast
- Free High-Speed Internet
- Wheelchair accessibility
- Fitness/Health center
Historical Traveler Reviews Cedar Park Inn And Suites North Stonington
Not Worth The Money
My Husband and I just got back from a long weekend at Foxwoods, Labor Day weekend. After a lot of research, I decided to book the Cedar Park Whirlpool suites. We booked the Deluxe Room with the one person jaccuzi with a King bed. When we checked into the room (159), there were 2 double beds, it was so dark you had to have a light on in the middle of the day and the bathroom was disgusting. The 1 person jaccuzi was more like a half a person jaccuzi. I would have had to sit with my legs curled up. We called the front desk and asked for a different room with a king size bed. The manager at the front desk was very rude, she told us that they were sold out, but 10 minutes after we checked in they had a cancellation on a Luxury Room (sure like we believe that one) and we could upgrade for $50.00 more per night and that was a huge discount because she could sell that room for a whole lot more. We called around to a few hotels in the area and all were sold out. We went to front desk and talked to the manager again for about a half an hour. She finally said she would give us the Luxury room for $75.00 for both nights. The only movie channel is HBO. The Luxury room was beautiful. The second night we went to the casino via their limo service and on the return ride (last ride back to hotel 12am) there was some problem with a couple returning to the hotel, so we had to wait for Foxwoods security and Cedar Park had to send another limo for the husband/boyfriend, so we did not get back to hotel until after 1am. Then around 4am the people above us decided to turn their jaccuzi on. The jaccuzi is on a timer so it only stays on about 15 minutes, so every 15 minutes from 4am-8:30am we heard the woosh of the jaccuzi above us going on and off. After we had our continental breakfast, we called the front desk to ask for a late checkout, (11am is checkout) explaining the problems we had the night before, and that we would like to take a nap before our 2 and a half hour drive home(actually it took us over 4 hours with Labor Day traffic). The manager said she could only give us until 12noon. Her comment was "Well, we can't tell people when to use their jaccuzi". Instead of an appoloy or a later check out, just a rude comment. Well never mind, thanks for nothing. The only good part was the Saturday night complimentary champagne, wine, beer and hors d'oeuvres. Everyone gets together on the patio and chats about themselves. We stayed until the end and the woman who was serving the drinks and hors d'oeuvres gave us the rest of the bottle of champagne to take to our room since we were the only ones left. Bottom line, we paid $227.50 per night for a Hotel room that was worth about $150.00 per night. $100.00 per night with the rude management.
Spend Your Money Elsewhere
Front desk help is lousy. One guy gave us wrong directions, another guy was rude to the limo drivers. The third guy was supposed to clean a dead bird carcus (that had been there at least a week) and beehive off of our moldy porch. We waited up till 3am. This guy never showed. God forbid if someone is allergic to bees or scared of West Nile virus! Also, where is the supposed fitness and conference centers? I saw none. Where is the supposed security? I saw none. The limo ride was the best part. Our driver Norm was prompt and corteous, even though the front desk staff treats him like crap. Also, the rooms are beautifully decorated with a nice jacuzzi. I think I will buy one of those temperpedic matresses for myself-They are awesome! Too bad we could'nt enjoy the view from our balcony (dead bird) or watch tv (we only got one out of the nine movie channels advertised). Please spend your hard earned money elsewhere, because management won't refund you. They just offered us an apology and a free nites stay the next nite-Why, so more of my complaints will go unanswered? So I get to hear other guests complain to no avail? Keep your free nite and give me my money back. Travelers -do not stay here. Beware that this is the only hotel in the casino area that does not book up on a weekend nite. I should have realized that must happen for a reason!
Disgusted and disappointed
Upon entering the room we were greeted with a musty/mildew odor and a water stain on the ceiling. There was a huge flying insect in the bathroom and an empty roll of toilet paper on the holder. On the window sill were 3 dead flies. There were no restaurant/city area guide or TV guide available. The room was decorated with very dark/dreary colors and HUGE mirrors, at least five of them (3'x5' or larger) through out the two rooms these were basicly all that were on the walls it was very tacky. The couch and chair were situated so that you could not see the TV from them, we had to sit on the bed in order the watch television. There was no ice machine near by, only a small ice tray in the freezer. Who knows how long it had been in the freezer I found this very disgusting, who knows what was really in that ice tray...yuck! Our second night there we arrived back at the hotel very late and couldn't wait to use the jacuzzi but we couldn't even get into our room. The key did not work , they had scanned the key for one night only. When we were finally in the room and able to use the jacuzzi it made so much noise that we could barely hear each other talk, about 10 minutes later we noticed orange bubbles and junks of orange colored residue in the water. Yes, RUST from the pipes. We had to immediately get out and take showers to rinse ourselves off. We told management about the rust upon checkout the next morning and were told they had several other complaints and it was probably due to low well water (it had rained almost the entire month of May). There was no compensation offered only a "We are sorry, nothing we can do". I was so disgusted and frustrated especially at the cost for a "LUXURY ROOM". It cost us $165.00 a night and we could'nt even enjoy the jacuzzi, which is what attracted us to this hotel in the first place. I will never even go near this hotel again and recommend that you don't either!
P.S. Within an hour of arriving at the hotel, we did try to get another room but they were full and so were the surrounding hotels since it was Memorial weekend.
My husband and I just got back from our honeymoon, that was spent at the whirlpool suites. The rooms seemed clean, and for the most part the staff was friendly. One problem... The walls were PAPER thin. You could hear your neighbors conversations clear as day. Nothing like blushing a bit!!! When the neighbors use their whirlpool, it sounds like a plane is landing! It kept us up all night. The place was alright, but the "whirlpool" aspect was nothing special, and if you want piece and quiet... look elsewhere.
I didn't want to leave!! Perfect Romantic Getaway!!
My Husband and I stayed here on Saturday night. I only wished we would of planned our stay for Friday & Saturday night. We stayed in a luxury suite, the beds were wonderful!! They offer free Champagne, Beer, coffee & beverages, cheese & crackers from 5pm till 10pm. The free Continetal breakfast was fantastic, from bagels, english muffins, cereal, fruit, muffins, juice, coffee. I would highly recommend this place to anyone who would just like to have a great time and relax. The property is very relaxing as you can sit outside and enjoy your Champagne, cheese & crackers and enjoy nature.Don't forget the Jaquzzi!! That was great too!! Just wish we would of stayed longer.
Potential Health Hazard
WARNING!! HEALTH HAZARD!! A report has been filed against the facility
to the State Department of Health for an investigation into possible
health hazards resulting from the manifestation of microorganisms.
The Rooms were stuffy, dirty, and damp and had a horrible stench, that was explained by the staff as the mix of cleaning products. However, we awoke in the middle of the night because the smell was so bad. We found mold and mildew on the walls. The whole facility may have been built on swampland- which would explain the molds and the need for dehumidifiers in the rooms.
A little disappointed....
We were really looking forward to using the jacuzzi but when we turned on the jets we realized it was not as clean as it should have been. At that point we just decided not to use it at all. It was disappointing considering that the jacuzzi is what attracted us to the hotel in the first place.
Okay, but not special
The rooms were okay. The whirlpool spas were too tiny for 2 grown ups to share. The amenities for the price were just not there. Nothing more than a disconnected series of bungalows.
You Can't Go Wrong !! Great Place !!
1 - Stayed 7/18/03 - 07/21/03 (2 adults)2 - VERY helpful staff.3 - VERY clean room.4- OUTSTANDING mattress!!5 - We had a room with a whirlpool. You MUST upgrade to get the pictured ones shown online. We didn't upgrade and we were VERY HAPPY with the whirlpool provided.6 - 9 movie channels. (Cinemax, HBO, etc)7 - Fridge and Microwave.8 - No room service. We went directly across the street to "Mystic Pizza". Hero Sandwiches (hot/cold), soup, pizza, calzones, salads, etc. Decent prices.9 - If you want alcohol (cold beer, wine etc.) there is a package store right up the street) NO ALCOHOL IS SOLD IN STORES ON SUNDAYS IN CONNECTICUT. JUST BARS.10- ACTUAL driving distance to Foxwoods : 7.3 miles.11 - Would we stay here again? : ABSOLUTELY !!!!
Nice romantic getaway
We stayed at a major casino resort the night prior to our stay here and found the service and staff to be friendlier and more personal. The rooms were just as luxurious as the resort. The rooms are spacious and situated somewhat in the woods so you have a feeling of being away from it all. We had a big jacuzzi tub in our room and the inn provided us with a nice bottle of champagne (for our honeymoon).
The other nice feature is they have stretch limos to give you service back and forth to the Foxwood's Casino. A major plus!!
I recommend this to anyone who is looking for a romantic getaway in a luxury setting!
TripAdvisor Reviews Cedar Park Inn And Suites North Stonington
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