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TravelPod Member ReviewsHotel Cataratas Puerto Iguazu
A self proclaimed 5 star hotel, it really falls short. Upon entry into the hotel, it does have a small sense of grandeur. However, the rooms are old and definitely need to be upgraded. The door keys are difficult to use for a so called "5 star hotel". The toilet was dirty, shower was old, towels they provided had stains on them (from God knows what...).
The staff were not the most helpful either. When I asked where to catch a bus to the falls, they simply said...outside. I didn't know what a standard bus stop looked like, so I literally stood outside and tried to wave down a bus, to no avail. I was told by a nice by stander, that the bus stop was some stop sign 50m away.
The location of the hotel is not the best. It is a 30 minute walk from the city centre. To get there, you will need to catch a bus, or a taxi. As a woman on a budget, I had to resort to walking.
The only good thing out of my stay in Hotel Cataratas, was the included breakfast buffet (hot food included. Not the best, but still acceptable). The swimming pool was also quite nice. Facilities outside were very acceptable.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Hotel Cataratas Puerto Iguazu
On the up and up
We spent 2 nights at the Cataratas, Iguazu in December/05.
This hotel just underwent a major overhaul. Lots of amenities. The rooms are well appointed, very clean and qutie large. Bathrooms have separate toilet closets. Hotel staff is very nice and obliging. Few speak English, so it is good to know some basic vocabulary. The buffet breakfast, (included) was ample. The pool was very clean with a lovely waterfall (cataratas) cascading at one end. We used the pool both days we were there. It was a welcome rest after the hussle and bustle of BA. There is also a spa and fitness centre on the grounds, (which I never checked out). We ate our lunches on the terrace. Food was good, prices not unlike a meal in some of the BA restaurants we visited, - about 18 AR. Can't tell you the price as it was part of a larger package that we arranged through a BA tourist agent.
Stayed here between 2nd January 2006 and 5th January 2006.
Enjoyed our stay at Hotel Cataratas, although not 5 star (probably 4 stars is more appropriate).
Great location - the falls are only a 10 minute bus ride away and bus stops outside the hotel. Although there are other hotels closer to the falls, this hotel is also handy for visting the local town of Puerto Iguazu, and is also very close to the bridge that takes you into Brazil.
Large bedroom with a nice view of the pool (see photo).
Included breakfast was good, and the hotel restaurants generally served good food. Excellent poolside service of food and drinks.
Nice to have entertainment every evening at the poolside, as there is little to do in the evenings in the town.
Ok, so onto the problems we experienced: -
1. We were at first a little concerned about hotel security because the window in our bedroom would not lock. But we didn't have anything to worry about.
2. Only small towels were provided in the bathroom, and would have expected some large bath towels in a five star hotel.
3. Arrived back at the hotel on our first evening to find that we had no lights or electricity! Went down to reception who just flicked a switch. For some reason, somebody had turned off the supply to our room during the day!?
4. Arrived back at the hotel on our second evening to find that the air conditioning would not work. Again, problem was rectified at reception by flicking the relevant switch back on! Still can not understand why they had this fixation for switching the supplies to our room off during the daytime!?
Overall, you could do a lot worse than stay here, and we will probably chose this hotel again.
Great Views - Ur Laready inside the park - But expensive!
We went as a family of 4, (2 teenage kids), and stayed in a suite on the first floor up last suite on the left side of the hotel when you come out the elevators (I forget the room #) but ask for this suite because it has the best view, most privacy and is furthest away from the Hotel Pool Noise. The suite is large enough for 4 people, if you're not staying too long. I don't see the point in staying longer than 3- 4 days max. In Iguazu anyway.... because you've pretty much seen it allin that time.
We stayed 2 night, and one of them was Dec 31st. We reserved the New Years Eve Dinner for $ 100 USD per person. Which I must say was very festive, tasteful, fun! The food was above average, and the champagne flowed freely. Otherwise I do not recommend eating at the hotel, as it's veyr overpriced and you can eat a fantastic "all you can eat" hot/ cold buffet at the canteen style restaurant right next door where the trails go off (Ask the Hotel where the "viejo hotel" is- an abandoned first hotel.. which sits right below the actual Sheraton). That restaurant serves amazing food for practically nothing! Whereas the Sheraton is overpriced for lunch and dinner and very mediocre.
The hotel was clean, there were two large TVs in the suite.. with Ok. reception. The air conditioning worked fine. I must say that the VIEWS form the room and terrace are BREATHTAKING AND THE TERRACE IS HUGE! Probably almost as big as the suit itself! Toucans flew by the terrace and we also spotted cappucin Monkeys trying to steal our wet swim suits! ( so remember to tie up anything you leave out)- It's worth asking for the suite furthest to the left ( as above mentioned).
When we were there a few weeks ago (Dec 31;05- Jan 2nd 2006) the pool was in repair (something we HAD NOT BEEN TOLD) before or while booking the $ 600 USD a night suite. I was angry about that! Because it's very hot in Iguazu and a swim after touring the trails, would have been more than welcome. ( the alternative is a mini bus that takes you 15 min to another hotel which has a pool) but we found that to be a real nuisance! Basically, if you're going ask ALL QUESTIONS FIRST.
Also, I would advise asking about the pool work because on the day we left ( Jan 2nd, it seems that the workmen who had been off for the holidays had started work again and the noise was very loud, bulldozers etc..)
It IS WORTH getting a "Cataratas view" i.e. view of the falls, as opposed to a back view. But I don't think the suit is worth the $$ unless you're going to be 3 or 4 people in it.
The great advantage of the Sheraton, is ( aside from it's fabulous, incredible views of the Garganta del Diablo) is that you're ALREADY INSIDE the national park, and don't have to drive in from your hotel, or take the cute little Disneyland-like train in and pay the day pass. No, at the Sheraton, the trails actually START from the hotel.. so you just walk everywhere from there.
IGUAZU is definitely worth a visit!! You won't regret it.. and that story that the summer is bad time because the falls are dry? Well if those were dry falls,.. I can't imagine what it's like in winter. The heat was more than bearable. like FL. on a hot humid day.. and the excursions like the motor boat that goes under the sprays of water are worth the $$ too! They even shoot a DVD for you to take home of you under the falls.
Basically, if you can afford the Sheraton, STAY THERE. And stay only 1-2 nights.. that's enough.
Best regards! & Have fun!
We just got back from Iguazu and we thoroughly enjoyed the Hotel Cataratas (although I don't think it's truly 5 stars....maybe 4 stars).
The rooms were very large and comfortable, as was the bathroom. We had 2 queen size beds in the room and still had plenty of room.
The amenities were what made our stay so wonderful. They have a huge pool and 2 big jacuzzis. The poolside service was very good as was the food (to our surprise). Generally poolside service is overpriced and not very good. Here the food was excellent and the prices quite inexpensive. The spa services were good as was the late night entertainment.
We chose to eat at the hotel one night and enjoyed a tango show. They gave free tango lessons that night which made it that much more enjoyable.
We loved the Hotel Cataratas and would absolutely stay there again (5 stars or not).
Good Hotel, but Not 5 Stars
We stayed here for 2 nights in December 2005. Booked a "suite," which was a huge room with a king bed, plus a smaller room with 2 single beds. Bathroom was enormous with a huge jacuzzi, double sinks, toilet and bidet. Airconditioning was noisy and we had to keep it going 24/7 in order to keep the room cool. Pool was lovely, reasonably priced food and drinks. Lots of activities (tennis, nature trail, soccer pitch, kids' equipment, pool table, table tennis). Breakfast was very ordinary - probably rate it as a 3 star, not a 5. Service at reception was shocking - asked clerk to give change for a 50 peso note - answer "no." No reason given. (This happened more than once).
All in all we had a pleassant stay and it was a nice hotel, but definitely not a 5 star. If you want 5 stars - Sheraton, or Bourbon Cataratas (on the Brazilian side) or the Iguazu Grand...... However, this one was pleasant enough, reasonably clean and reasonably priced.
THE BEST HOTEL IN IGUAZU!!!!
We have just returned from a six day stay at this Hotel and we were really delighted with the whole package. We had a lovely room with a view of the fantastic pool area, with great air conditioning. We ate on two occasions at the hotel buffet as it is the best value in town and of really good quality. The staff are very friendly, however "the pool resturant" staff drove us a little crazy as they were very slow and unable to speak english...this ordering of food and drinks was just a little bit like hard work! However, the bar guy at the front bar was a sweetheart!
We would highly recommend this hotel if staying at Iguazu. We visited the Grand Hotel and although very glam, it lacked any atmosphere.
Just wish we could return to Cataratas very soon!
P.S Do not use the "Tour Operator" who works from a stand in this hotel. (The company has nothing to do with the hotel itself) We demanded our money back after booking a tour of the Falls as it was a totla sham. Your DO Not need a tour guide to see the Falls, just get the bus from in front of the Hotel and explore them by yourself!Much better idea!!
Outstanding hotel close to the falls
We loved this hotel, nice interior, large room and bathroom, small balcony with sunset view, superb buffet breakfast. Location convenient for the falls. We had lunch at the openair cafe restaurant. For dinner we went downtown upon recommendation of the hotel, as their barbeque was closed for renovation. Lovely pool aerea with complementary drinks at sunset.
An enjoyable stay
My wife and I stayed here at the end of November 2004. For some reason we were upgraded to a suite which turned a very good value stay into an excellent one. The room was huge with a separate lounge area and a gigantic bathroom with hot tub. It was very well equipped and the service with towels etc was excellent. The hotel was in very good condition inside and out (though the free internet was very unreliable). The food was very good both at breakfast and in the evening with the option of either the restaurant or the bar which served substantial snacks until late. It is convenient for both the Argentinian and Brazilian sides of the falls and represents a high quality affordable alternative to the expensive options within the National Park. Strongly recommended
First is not a 5 stars hotel. About a high 3 because of the amenities (Spa and pool). Rooms are large although a little torn down. Average bathroom. Breakfast and dinner disappointing. In Argentina is almost impossible not to eat well, that was the exception.
Most important, request a room not facing the pool, unless you plan not to sleep. There are shows every night from 10 to 12 pm and the sound was so loud that we couldn't hear the TV in our room with the windows closed. We requested a change and they obliged, to another room in the other wing of the hotel. Be warned.
Service was attentive although many only speak English (not a problem for us), and if you request extras or changes in the menu they'll bring you extras apart from the buffet whiteout charge.
The line bus to the Cataratas National Park (the falls) stops just in front of the hotel every 45' (fare 2.8 pesos/person). Just wave for it.
If you can afford it stay at the Sheraton (inside the Park)
Hotel Cataratas - Excellent Hotel
Excellent 5 stars hotel located 10 mins away from Iguazu National Park. The rooms are spacious with double queen sized beds. Spotless clean and great services too. The hotel is currently refurbishing all its rooms. Breakfast is plentiful with lots of choices. For USD10, one can enjoy a wondeful buffet dinner at its coffee house. Highly recommended for those wishing to visit Iguazu falls at Argentina side.
TripAdvisor Reviews Hotel Cataratas Puerto Iguazu
Travel Blogs from Puerto Iguazu
Wednesday 11 November
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