Casati Budapest Hotel
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Historical Traveler Reviews Casati Budapest Hotel
Hotel Pest lost our booking
I made our reservation at the Hotel Pest through (-) on 10th August, six weeks before we were due to fly to Budapest. Once I had received my email confirmation from the agency, I called up the Hotel Pest directly to confirm that they had the booking and to request a room overlooking the courtyard. They told me that they had the booking and that we could, indeed, have a courtyard room. Safe in the knowledge that we had managed to secure a room in a hotel that I'd heard so many great things about on websites and the BBC Travel Programme, I started to look forward to our trip. On the day of travel, my husband suggested that we call the hotel to arrange a transfer from the airport, being as our flight arrived very late at night. It seemed a sensible idea, so whilst transferring to our UK airport, I telephoned the Hotel Pest, who told me that THEY DIDN'T HAVE OUR BOOKING. They tried to blame it on "technical problems with the booking and e-mail system" between the agency and the hotel. However, this has to be an excuse as they obviously had my reservation when I telephoned them in August.
I found this hotel quite lovely. It is in a charming old building that has been refurbished. It is also on a nice side street, very near the opera and many cafes. This location it also nice becuase it is away from the tacky tourist area, where the Sofitel, Marriott and other big names are located.
The rooms are very large and clean. One note, the furnishings are quite simple. The furniture was not unusal for an eastern European hotel. Regardless, the room was still very nice. It faced the courtyard and had big lovely windows.
I would stay here again.
Yes we have your confirmed reservation, but we have NO room
We booked a room at the Hotel Pest 5 months in advance of our trip. The reviews sounded good and we re-confimed before leaving the states. The day before flying from Italy to Budapest we received an email saying there was a 'problem' and they were sending us to Grand Hotel Hungaria instead. We looked it up and after reading the reviews called the Hotel Pest to say that was not acceptable and asked to speak to the manager who had sent us the email, Vigad Maior. We were told she would call us back shortly. We never heard back and when we phoned again later that day, we were told she was on holiday and could not be reached. We then asked the clerk to find us another hotel but he never got back to us either. All we got from him was attitude that this was a very busy time in Budapest--that is precisely why we booked 5 months ahead! The hotel they sent us to was in a bad neighborhood, inconvenient, noisy and full of budget tours. It was unpleasant and the type of hotel we try to avoid.
Only book at Hotel Pest if you are willing to have your trip to Budapest spoiled by their lack of concern for reservations. BEWARE
Disapponted with the Hotel Pest
We have recently spent a few days in Budapest and were very optimistic at the prospect of staying at the Hotel Pest having read all the reviews on this website. However, we were disappointed for several reasons. Our bedroom was on a noisy road and was extremely hot - the air-conditioning being almost non-existant. The sheets on the bed were old and nobbly, so we were uncomfortable in bed. The promised internet connection didn't work. The breakfast, while being OK was quite minimal. However, the location was good and the staff were all friendly.
What a wonderful find
What a wonderful find the hotel turned out to be. We had seen it on a travel programme and decide to book on line for a few days of sightseeing in Budapest. When we arrived at the airport we booked a mini bus to take us to the hotel. It was VERY hot in Budapest and the hotel was wonderfully cool and welcoming. The decor is very simple but attractive. All floors are served by a lift but some rooms are reached by short flights of stairs so be careful if you are in a wheelchair. Our room was huge. Our son came with us and the room had three single beds (2 pushed together) and there was enough room for another two beds at least! The room overlooked the courtyard and booking one of these rooms is a must. The rooms were clean and comfortable and the bathroom was well decorated and clean. Towels were changed every day if you needed them. The staff were extremely helpful. Breakfast was filling and tasty. Altogether an ideal base to explore Budapest. I would definately return to this little gem.
Hotel Pest is one of the best!
We had a thoroughly enjoyable stay at the Hotel Pest. The location was excellent being just around the corner from the Opera House and only a few minutes from St. Stephens Basilica. The courtyard setting in the centre is lovely and the staff are friendly and helpful. We had a tasty breakfast both days and the room was very clean and modern with a lovely bathroom and shower.
We would have no hesitation in staying at Hotel Pest again.
We stayed at Hotel Pest for 4 nights in June, and were thoroughly impressed! The staff all speak excellent English and are very helpful. The continental breakfast was a great way to set you up for the day ahead. The location is very central which was convenient for seeing all the sights. We had a room on the first floor by the courtyard, which is beautiful.
If we were to return to Budapest then we would have no hesitation in staying at Hotel Pest again.
Best in Pest
The ideal hotel for seeing Budapest. Small, with excellent breakfast daily. Get a room with courtyard view. The europeans know to stay here instead of the big chain hotels. In the heart of Pest and an easy 10 min walk to just about everything. The best part is being 3 blocks from List Ferec Ter which is where all of the locals eat at outdoor cafes. Not far from the fabulous Terror Museum (a must for all of us) and just off of Andrassy Ut, the beautiful main street with an efficient subway. You will spend one day across the river at the castle, but still withing walking distance across the chain bridge. Great city, friendly people, cheap food and drink.
When our requested hotel was booked we were offered the Hotel Pest as a substitute - we could not have been better advised. On a quiet street a short walk from both Opera metro and the main metro interchange, the building has been sympathetically converted to a high standard. It offers large and well furnished rooms but it's greatest asset is the friendly, well informed and helpful staff.
Overall, for it's price range it offers outstanding value.
Just go back from a very enjoyable stay in this hotel, and cannot recommend it highly enough for value
- quiet homely atmosphere, with friendly staff who remember your room number / good advice on where to go / arranged transfer to and from airport.
- excellent location - about 50m from metro stop at Opera
- extremely clean, bright airy rooms and breakfast buffet
- it looks just like it does on the Web ! ------
TripAdvisor Reviews Casati Budapest Hotel
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