Casablanca on the Ocean Hotel
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Historical Traveler Reviews Casablanca on the Ocean Hotel Miami Beach
Would Stay here Again
We stayed at this hotel for two days in August. The rooms (3) were clean and the beds were comfortable. The lobby was under some repairs but it was kept clean. We only ate at the restaurant one night but the food was good. Our rooms were cleaned by late morning, there were bath towels, face towels, and wash clothes in the room with extra towels under the vanity. The pool and the surrounding area were nice and kept clean. About the area: there is alot of construction going on in this part of town. There are not alot of restaurants with in walking distance but you can find some about 5 blocks north of the hotel. And considering this is miami you should expect to come in contact with alot of people who are not speaking english but this was not a big issue since most of the staff understood english as well. We would stay here again
Everything was terrible
I could write a book on this hotel but I will make it short. The hotel is under construction, the elevators weren't working properally most of the time, and I had to wait sometimes 20 minutes for the elevator to get to the ninth floor. When I first arrived I bought $50 worth of food and realized that the refrigerator wasn't working properly. I called the front desk and got the run around. Needless to say, know one ever checked the fridge and some of my food spoiled. It cost $8 a day to park in a lot across the street which the employees are never outside to press the button to let you in. You will be outside beeping for 30 minutes hoping the bar lifts up until you relieze you have to double park, walk inside and tell one of the employees that are just sitting around to let you in. It takes hours to get towels. The cleaning staff is terrible. They don't clean the rooms. They change the sheets(I think) and sometimes will give you new towels. I stayed for 5 days and 3 of those days I did not have towels and 1 of those days they didn't come to do anything in my room. The staff is not friendly at all. The food is disgusting at the restaurant. The day I was leaving I complained to the manager and he did take off the parking charge.
Will not stay there again
Stayed 3 days,The rooms are great, but hated the service after paying for valet parking for those 3 days i was told to park across the street in a lot, I paid them tips for 2 days straight but on the 3rd day i told the valet guys i would give them a bigger tip upon checking out the next day because i had to go to mac but i was told if i dont give them a tip i would have to find my own parking, but the hotel was charging me valet for those 3 days. also the restaraunt was terrible, my meat was fully cooked well done and they were out of almost everything on the menu we only had about 2 dishes to choose from, not to mention the view was terrible due to the construction and loud noise early in the morning, i liked the rooms but will never stay there again.
Although the place is an older restored hotel, my wife and I had a nice stay. The room was clean, the bed was comfortable, the view was great! The pool is very nice, the beachfront is excellent, and the staff was very helpful whenever we asked. Yes, there are some cats that hang around, but they never approach and mostly stay outside the grounds. Now, the hotel needs to learn what a fitted bottom sheet for a king-size bed is...but, otherwise, our maid service was good. The walls are a little thin, but once we got by Saturday night--the place was pretty quiet. I think this is a good value--it costs a lot less than staying at the Hilton!! We had a veryenjoyable five day stay.
New Casablanca ok for the price
Got this hotel at a special rate of $44. per night, for 4 nights. At
that price, it was a great deal. Clean and kitchenettes were nice. Not
too many of the staff speak English clearly. Restaurant has limited
menu. Pool was not heated as advertised, but clean. Beach was great.
Free limo to South Beach was an unexpected surprise. Would not stay
there again, however, unless the rate was still $44. per night. Not
Awful, Dirty, Fire Hazzard
First and foremost: Someone allegedly triggered (as drunken prank) a fire alarm at nearly 3:30am the night of my stay. Alarm did not sound in my room or on my floor at all in addition to a few of the other 10 floors.Though many guests were evacuating, many still were caught unawares. The only reason that we were alerted was that another room in our party, on another floor, called us via cell phone (phone in my room did not work). Their room contained an alarm. After alerting other guests on our floor, we retreated down the exit stairs. When at the bottom of stairs we found that they emptied into the gated construction site next door, with no escape. Keep in mind that this is a construction site with sharp objects, etc. and under normal circumstances, a "hard hat area." I was wearing jogging shorts. With no safe escape, we were forced to travel back up the stairs to the 4th floor and over to the stairs at the oppisite side of the hotel. The staff did not seem to care about this life- threatening situation whatsoever- standing around chatting. In fact, they were quite rude- all the way around- at least I think they were, they spoke only passable english (at the time). We had to wait for a fireman to give the all clear. After making it back to our room an hour later, the run-down room, dirty bathroom, 30+ year old mattresses and the $10/day charge for the always full valet parking seemed all but superficial. I can't beleive the Fire Marshall has missed this one. Awful.
This place is bad. The pictures online are very misleading. They charge you $10 for valet parking, but $8 FOR SELF PARK. You have to rent anything you need for the pool or beach daily, including dirty pool towels that they got from some lost and found box. No one will help you with your bags, 3 guys stood and watched me struggle with my luggage when I was checking in. The rooms are spring break quality, cigarette holes in the carpet, no fan in the bathroom, ocean view includes the construction next door and the run down pool side cabanas. I think they are really refugee huts. This hotel is worth about $50/night. The pool itself wasn't bad. The beach was ok. If you are just passing through and looking for a cheap bed... I still say maybe. Try the motel 8 down the street. No one asked when I was checking out how my stay was. They must have learned their lesson by asking previous guests.
Loved my stay at the Casablanca
I had an excellet stay, I trully recomend this hotel. The staff is very friendly and the pool is really heated and have a good cuban restaurant. I was recommended this hotel from a friend and I will also recommend to mine. Is also very well located.
Do Not Stay Here!
If you want to enjoy your vacation, do not book this hotel. When we arrived, our room was not even clean yet (6:30 p.m.) so we had to wait 45 minutes for them to clean it, and then when we went up again, we had no towels. After driving 25 hours, we had to wait 2 1/2 hours for towels after they repeatedly lied to us by saying that the towels had been arrived. And the rooms are not nice, they're old and dirty and have bugs in them. Needless to say, we cancelled our reservations that night.
Wow...this place was Bad!
Ok, lets start out by PRESUMING a hotel will change your sheets every day and keep animals out it's pool.
During my recent stay at the Casablance, I was very disappointed by their standards of cleanliness and by what I consider to be their over-blown opinion of how nice their rooms are. The first room I was sent to hadn't been cleaned, the subsequent one was only a slight improvement. The beds were really bad (like hammocks), the bathrooms less than spotless, the dishes in the kitchenette needed to be REALLY scrubbed before I dared use them.
The steps down to the pool smell like a litter box, and, SURPRISE!, there were cats IN THE POOL (shouldn't someone tell the Board of Health?) Apparently someone is feeding about thirty feral cats behind the hotel (their plastic feeding bowls were EVERYWHERE) and the cats use the grounds and (one presumes) the pool as their toilet. The best thing about the Casablanca was leaving it to go to the beach.
To the management: Clean the rooms thoroughly, , invest in decent beds, change the linens daily, GET RID OF THE CATS, and until you do, stop proclaiming yourself to be anything but a beach front flophouse.
TripAdvisor Reviews Casablanca on the Ocean Hotel Miami Beach
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