Historical Traveler Reviews of Casa Quetzal Hotel San Miguel de Allende
Way overpriced for what you get
from iltevere
For $200/night, we expected to be pampered. What we got was a dark and dingy room with a bathroom that needed some repairs. We have stayed at two other places in this town and for much less. Both were much better than Casa Quetzal. Do not be fooled by the nice website and nice pictures. This is definitely not a place where you get what you pay for.
The staff was friendly. The breakfast was just ok. The location to the center of town was good.
As an alternative, try Casa de la Cuesta for first class service in a beautiful colonial style home and great views. You can also try Casa Luna, with some nice patios and a cool roof top terrace, but it lacks the warmth of Casa de la Cuesta. Both have excellent breakfasts and are about $50/night less.
Great staff & well run.
from A TripAdvisor Member
This is a gem. We will be back again. Great rooms & staff.
-Tad
Wish we were there
from crazyme5kids
Serene, charming, magical are just a few words that come to mind when thinking about Casa Quetzal. My husband and I fell in love with this B&B as soon as we stepped through the door. Our suite was a very nice size, roomy and tastefully decorated.
My husbands idea of a vacation is sitting and reading a book. My idea of a vacation is constantly doing or seeing something. A strange thing happened to me at Casa Quetzal. I found I actually enjoyed just sitting and relaxing on the terrace. We would start our day on the terrace, take an afternoon break there and then spend time unwinding on it in the evening.
I highly recommend the romance package. We sipped champagne in a candlelit room (candles were everywhere!) with rose petals scattered all around on one night. We had an early evening massage another evening. On our last night at Casa Quetzal we dined on our terrace while being serenaded by a trio. It was a wonderful way to end our vacation.
Cynthia Price, her assistant Claudia and the entire staff were so welcoming and helpful, it is evident they take great pride in what they do, and in Casa Quetzal.
Lastly, I would like to address the issue of the room size. I kept thinking about the one negative review having to do with how small the rooms were. Being a curious person by nature, my curiosity got the better of me and I needed to see for myself. So I asked to see the other suites. All the suites are very nice and very roomy, some are very large with the exception of the Diego suite, which is the smallest as stated on the website. It is a decent size room, one I would stay in if I knew I was going to spend most of my time out and very little time just relaxing. It does connect to the Frieda Suite and together they make a very large suite.
My husband I am looking forward to going back to Casa Quetzal in the near future and will recommend it to friends and family. It truely is a beautiful Hotel.
Special Place
from A TripAdvisor Member
Had a great time - staff and owner could not have been nicer or more helpful- a very special place in a very special town
Too Expensive
from A TripAdvisor Member
Do not go by the pictures in the website, the rooms are much smaller than they appear in the pictures. Although the staff is very nice the rooms are expensive for what you get. For the money you can get much better accomodations in San Miguel Allende.
Read the owner's response
Owner's Reponse
It made me very sad to see the review that said the rooms were too small and way overpriced. These guests stayed in two different rooms and we did everything in our power to make them happy, even bringing them complimentary Champaign. They threatened us with a bad review, and indeed, they followed through, even after we switched their room and gave them a discount at a time when the hotel was full.
I have learned from my experience that there are some people who simply cannot be made happy and all I want to say is that 99% of our guests love the hotel and many mnay return and send others to us.
Hide the owner's response
Casa Quetzal: a wonderful time
from rhren
My wife and I just returned from our first visit to San Miguel. We had the distinct pleasure to stay at Casa Quetzal, a small quaint B&B with a great location on Hospicio, a short stroll to the center of town. The staff was uniformly friendly, helpful and readily available. Cynthia Price, the proprietress, was an informative and accommodating hostess. All in all a very pleasant stay.
Looks and feels fabulous
from pishtish
no i havnt stayed there. but was in san miquel last year high season and needed a room. i went to quetzal and it was very elegant, chic, lovely, grasious. unfortunatly they were booked for the time i was in san miquel. i had seen about 7 other places, this one is up there with the 2 other 4star and 5stars! the owner was there as its a small place.
had a mention in elle decor mag. which is understandable. it is difficult to find beautiful and totally renovated places in san miquel.
ill book this one next time around!!
Lovely,well run hotel and in time will get even better
from A TripAdvisor Member
Lovely, well run hotel; most important 0f all the personal touch and caring of all members of the staff is evident in every aspect of the operation.
San Miguel Allende
from A TripAdvisor Member
I just recently returned form San miguel, Mexico. I stayed at the Casa de Queztal which is about two city blocks from the main plaza de Jardin (Alittle pricey but magnificent). This is the center of san Miguel. San miguel is a very beautiful city. Its has a very warm astmosphere that is very inviting. The old coblestone streets and spanish style homes and beautiful old churches really are magnificent. There is culture and history at every corner. You have to really be observent when your walking around or you'll miss something. There is so much in San Miguel if your an artist or an architect you will fall in love with san Miguel. I was amazed by the architecture, the way the houses are maintained to the beatiful wodden doors and antique hinges that hold the large wooden doors to the frames. There are an abundance of resturants in San Miguel. I have to say I love spanish food and theres such a wide menu you'll have to stay in San Miguel for a year before you have sampled everything. I also would like to say I traveled to San Muguel by myself I sorta called this trip my vacation ( solo para mi) which means just for me. I didn't have any probems there. I do know that it has been said that there are parts of mexico where there are alot of problems. We'll I'll say this about San Miguel I felt like I was at home. At night time san Miguel can be sorta quiet but , there are places to hang out and dance and have drinks. I went to a resturant called Mama mia's which is in the center of town. On wednesdays there is a couple that teaches Salsa for beginners in one of the areas of the resturant. I sorta was adopted by this couple while I was in san miguel and they introduced me to sevaral other people that were either living in San Miguel, or just staying there for a couple of months. I really have to say this vacation in san miguel was wonderful. I loved the food the people, and the history and culture. This small warm charming, city will always have a place in my heart. August 29, 2003
Absolutely stunning!
from A TripAdvisor Member
This gorgeous boutique hotel was reccommended us by
some business associates which is just as well, since it
doesn't seem to be very well publicized. We had a
sumptuous stay here, the suites are ample, luxurious
and fabulously decorated. Management made us feel like
a royal couple!! Had a gourmet champagne dinner
served to us in our suite. Lots of candles, fine linen,
thick, yes fluffy bathtowels (hard to find in Mexico)
Very romantic and 2 minutes walk from the lovely
town plaza. Quite pricey but definitely worth it. we stayed in
one of the two new suites, the Pacifika, which has its
own private courtyard with hot tub.