Casa Dona Susana
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How has this hotel rated in the past?
- Minbar in room
- Airport Transportation
- Wireless internet connection in room (free)
- Wireless internet connection in public areas
- Reduced mobility rooms
Historical Traveler Reviews Casa Dona Susana Puerto Vallarta
The hotel was not fancy but the open court yard with the huge tree in it following you up the stairs was nice. I also liked the roof-top pool, lovely, with nice views and lots of flowers. Our bed was pretty comfortable, clean room, kind of blaa decor. It took forever to check in and out (especially because they have to check your room to see how many water bottles you used, how cheap, I think they should provide a few for free.) The price on Feb. 3rd 2005 was 64.00 usd. pretty high but I guess it's usually a lot lower. Very friendly and helpful staff. It's hard to find on a map, we got lost, taxi would be better, but it's a great location. I might stay here again if the price is really cheap. Comparable to Posada Roger.
Mixed feelings, depends on your expectations!
Playa los Arcos was a good value. We booked the deal through FunJet. Every transfer went smoothly for the most part. Everyone I spoke to and everything I read about it prior spoke about how great the location was. This I definitely agree with. Few steps from our hotel room to the beach, and a the hotel was surrounded by blocks and blocks of incredible restaurants! If you like to consume alcohol the all-inclusive still maybe the way to go, but otherwise the food at the resort was below average and we were sick of it after 2 days. When checking in definitely ask for a good room or you won't get one for sure. The rooms are clean but older, lighting was very dim. Everyone was very friendly and mostly helpful. Don't get bottled water from the room $.90 or the bar $1.40. Walk two doors down to the convenience store for $.50. One thing I would definitely do next time is bring $100 in singles. Tipping here, tipping there. Taxi cabs a relatively in-expensive, but ask, "how much to....?" before getting in. The beach was great except for the multitude of vendors passing through constantly while you are trying to relax - very annoying. The other thing I was disappointed about was the bar for the all-inclusive was available from 10am-10pm. So after 10pm you had to out and pay anyways. The real time exchange is 11-1 the resort was 10.70-1 but when you pay with American dollars with any vendor it's 10-1 so I found it was worth it converting a $100 to have 70 extra pesos which is $7 for me. Anytime I needed to make a local phone call I just went down to the desk and paid the $.50 rather than use the room phone because they charged a lot more. Never made an international one, but I would definitely use a calling card. Great restaurants we discovered: Oscar's, Nikki Beach, Ayi Corrumba!, Pacifica Grill and Fajita Republic.
Be careful on this one... big time...
I arrived in Puerto Vallarta without a room and the taxi driver recommended Los Arcos Hotel in Playa de los Muertos. I checked out several rooms before putting my credit card down. To my disappointment, all the rooms had a heavy mildew spell and the furniture was beat up and from the 60s. The smell is so bad that I almost vomited. Stay clear of this place. I left Los Arcos and found a diamond in the rough.... La Tropicana. This is a clean, luxury hotel for the same price as Los Arcos. Tropicana is only a few blocks from Los Arcos, directly on the beach. Service and food was excellent. I plan to come back to this hotel again. You will not be disappointed.. trust me!
Me and my teenage son stayed at Los Arcos in July 2004,We had a very good experience very clean, and friendly Hotel employees.I will certainly stay there the next time I visit Puerto Vallarta.
Anti Gay In A Gay Friendly Neiborhood
I own a Gay/Straightfriendly Bar in PV. Me and my lover stayed at Los Arcos a few years ago, and was very dipleased with the attitude toward us as a Gay couple. Since then we have had many gay clients tell us stories of Anti Gay acts, like not alowing anyone to your room of the same sex. I also have been asked to leave the beach, which they do not own, because I was not staying there. They are very Homophobic.
Great Location/Clean Room/Friendly Staff
I was a little hesitant when I read other reviews of this hotel...so my expectations were low...but I was pleasantly surprised. This hotel is very small...located basically across the street from the "main hotel" Playa Los Arcos, the much larger beachfront resort with restaurant and pool. It is true that the Los Arcos Vallarta hotel has no services...but it is literally just steps away from the main hotel -- so if you don't mind not having an oceanfront room you can save $100.00 per room! The rooms at Los Arcos Vallarta were very small...they are all different...some have 1 king - some have 2 doubles and some have one double and one single. Our room was small but totally clean. There was plenty of hot water which is a big concern for me. They have satellite tv with about 60 channels - only about 5-10 in English. You can order room service from the main hotel if you'd like...though we did not. The location of this hotel is great - downtown "old Vallarta" - tons of shopping restaurants and beach activities are steps away. Our room did not have a balcony, so it was not noisy...though if it was noisy we had the air conditioner on and didn't hear any of it. I never felt the hotel was unsafe, and we found the staff to be very friendly and very helpful. It's definately not a luxury hotel, but it was a clean room (no frills) in a great location at an affordable rate.
Nice & Clean - Great Staff
We have stayed at Los Arcos several times during our visits to PV. We have found the hotel to be clean and the staff very friendly and helpful. It can be noisy but that is because it is located downtown. We enjoyed it because it is right by the beach and shopping. I would definitely stay there again.
It Is Terrible at Los Arcos Vallarta Hotel
This Hotel is not only the dirtyest place in the world it has no activeties and when the cleaning staff came to clean my room they stole my belongings this hotel is a good hotel if you want to be robbed and be bored to death.
Noisy and Dirty
We stayed at the Los Arcos Suites for two weeks about two years ago and would not recommend it. The "kitchettes" are barely adequate for making a cup of coffee. The rooms were only superficially clean. The upholstry on the couches was very dirty and dusty. Our pillows were FILTHY under the pillow cases (we went out and bought our own). The area is very noisy at night because of nearby bars and nightclubs, although that may be an advantage if you want to be in the thick of things (we did not). The pool is very, very small and inside a courtyard, so is shaded most of the day. To their credit, the staff were very friendly and tried to be helpful. If you do go, make sure you get one of the rooms with the balcony overlooking the pool rather than the street, as it is quieter, although the balconies are smaller.
I visited the Los Arcos Vallarta 2 years ago. The brochure looks nice, the hotel is not. I was so disappointed when we pulled up to this dirty little hotel. There are no windows that look outside in most of the rooms. Most look onto a "courtyard" (read dirty, non-functioning fountain). The rooms are very small. The sister resort has a pool which is too small. The beachfront is littered with cigarette butts. It's dusty and dirty. I could make impressions in the beach chairs out of dust.
The photos in the Alba Tours Brochure did not depict the Los Arcos Vallarta. They stuck in a photo of the Los Arcos Suites. Even after writing a letter of complaint, the photo has not been corrected.
Before you think that I don't know what to expect in Mexico, think again. I've been many times to Puerto Vallarta. Most of the hotels are cleaner than those here at home. Most hotels even wash the pavement, something you never see here. I'm returning this year to the Continental Plaza. Other good hotels were the Blue Bay Club,
and the Las Palmas.
TripAdvisor Reviews Casa Dona Susana Puerto Vallarta
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