Casa Delfino Hotel & Spa
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TravelPod Member ReviewsCasa Delfino Hotel & Spa Chania
Casa Delfino in Chania is outstanding. The room, breakfast and especially the staff were superstars. We've already recommended it to other travellers and would do so again. Margarita and Christine were especially helpful and caring for us. We arrived late in the morning, well after they would normally close the breakfast area, yet Margarita recognized we had been travelling from Athens for several hours and didn't yet get a real meal along the way. She offered us a full breakfast without a second thought, and we were able to really relax and have a nice meal. This set the tone for the rest of the stay. The room was palatial, with a vaulted ceiling, a dining room / sitting room that could hold 15 people, and a huge bathroom including a 2-person jacuzzi tub. I needed a video to capture it all because it was so large!
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Casa Delfino Hotel & Spa Chania
Enjoyed our stay
My sister and I stayed in Suite 4 of the Casa Delfino Suites. There was a gorgeous marble shower but no bath. The suite was beautiful with marble floors, a sofa which could be used as a third bed. The bedroom was on the second floor , a half balcony over the main floor. The problem was that if you had to go to the bathroom you had to go down a flight of several steps so this place would not be comfortable for an elderly couple. The rooms were very clean and the beds very comfortable.
The place was small so you got to meet the other guests easily which we enjoyed.
The courtyard garden was beautiful. In Greece everyone smokes so no matter where you sit, even if you are in a small space don't be surprised if someone lights up right during your breakfast. It is not considered bad manners. There are no Non Smoking areas designated anywhere in Greece so in the small breakfast room people were smoking.
We enjoyed the small marble patio that looked over the courtyard.
The location of the hotel was a bit of a problem in that you can not take a cab right to your door. No cars are allowed in Old Town so the first cab we approached when we arrived didn't even know where the address was. Luckily the second cab driver did and explained to us that he would drop us off to the entrance of Old Town. We had to walk in about half a city block with our luggage. When it was time to leave it was pouring rain and we had no umbrellas so our luggage became very wet since there was no kiosk to stand under. Then the cab we had prepaid for never came after 45 min. so we had to take another cab so we wouldn't miss our flight.
This place is not good for people who have difficulty carrying heavy luggage or walking a distance.
I would stay at this place again since now I know how to cope with the problems. It was very central , just a short walk to all of the lovely outdoor restaurants on the harbour and to the museum and lovely churches. We enjoyed our stay. Suite 6 is one of the better suites in the suites.
Loved Casa Delfino!
We stayed, with another couple in two lovely rooms for two nights in Early August. Our friends were up the stairs (what isn't in Crete!) and we were in a suite overlooking the inner courtyard. The hotel is charming, and offers a peaceful haven from the bustle of Chania's harbourfront and old town markets. The view across the harbour from the roof is magical, especially at night. It's a 50 metre walk to the harbourfront restaurants, and although the area is very busy at night, we didn't hear a thing, even in our courtyard room. Look out for the restaurant with no roof, up in the old town. It's wonderful, as is the Maritime Museum at the end of the harbour (a 3 minute stroll). The breakfast (included) is excellent, offering plenty of variety, and the staff are very helpful. We will definitely return.
OK, but they have some customer service issues
Oh, how things change in just one year. I guess it depends on what room you get and who happens to be at the front desk. We stayed here last year while on our honeymoon and had a great experience. So, we came back for our first anniversary. The room was fine and the housekeepers are the best anywhere. The problem though was the shower and the management's unwillingness to fix it or move us to another room despite the fact that it was obvious they were not fully booked. The shower drained very slowly causing water to run out of the shower, through the bathroom, and out into the living quarters. The manager's reply to me was to "stop standing on the drain." Obviously, that irritated me. I'm sure I'll be going back to Chania someday but I'll be staying elsewhere.
I have spent last week in Crete-Chania staying at the Casa del Fino suites. It is one of the most beautiful and nice hotels I have ever stayed in and I have spent a lot of time in five star hotels. I think this one deserves a six star with its service, cleanness, service, being chic...I highly recommend going there if you would like to stay in the old village of Chania...I will definitley go there again...
Not bad but......
I stayed at Casa Delfino for 2 days, after a carefully search in the web. I was looking for a romantic stay in the heart of the Venetian Port of Chania and the web site of the hotel seemed to provide me all I was looking. The room was big and clean, providing all the comfort someone was needing. However, I have not count the American Navy!!! During the night, drunk soldiers was wondering around the area of the hotel shouting! Noone from the reception was really bother to tell them that they had to stop because they were causing problem to other residents! The romantic weekend ended up in a big fiasco!
Disappointing but acceptable
We look forward to staying here after all the favorable guidebook reviews of this converted monastery in old town Chania. The reality was disappointing.
We were driving, and the hotel was almost impossible to find. Their web site never said that one couldn't drive to hotel (except between 7 am and 11 am) and that the official street of the hotel's address was impassible to cars. We wasted 45 minutes driving on tiny one way streets. Once arriving, the hotel staff greeted us with casual indifference, and seemed
to be bothered about helping us with anything, including even carrying our luggage up the stairs. The room was on 2 levels, the bedroom being up a steep flight of stairs. The air conditioner hardly worked.
There have to be better choices in Chania.
Very nice and very good value
We have two small boys (10 and 7), so we needed something flexible. We all found Casa Delfino to be relaxing, elegant, convenient and affordable. Our room featured two floors, with a large bed, two sofa-beds and its own small courtyard. One small complaint was that the room's heater did not seem up to the task - we were there in April - and our shower had a tendency to flood the bathroom floor a bit.
Otherwise, everything was fresh and clean and, despite another review here to the contrary, we found the breakfast to be filling, ample and varied. The main courtyard is lovely, especially at night, and it's location is a short walk from Chania's Venetian port, where we had a number of delicious meals, as well.
Well worth the cost (which is reasonable) and a very relaxing place to stay. Pictures on the Internet of Casa Delfino do it justice, and there were no unpleasant surprises. Be warned that it's a bit of a hike from the car park to the hotel, as no cars can get near the hotel. Nonetheless, I would recommend it to anyone.
My wife stayed here for four nights in June 2004 during our honeymoon and it was wonderful. The suite was spacious and clean, the staff was very friendly and helpful, the breakfast was very good (the freshly squeezed OJ was excellent), and the courtyard was lovely.
I cannot say enough good things about the staff. They provided us with all sorts of information, from restaurants to hiking the Samaria Gorge.
I would, and will, stay here again. This is a great property.
Excellent boutique hotel
Rview Casa Delfino Hotel Chania CreteMy partner and I stayed in this hotel in Sept. 2003 for 4 nights and found it most comfortable and clean and very conviently located in the old town.The service was good, breakfasts self serve selection was appertising.When we visit Chania in the future we will stay there again.
I SPENT 1 NIGHT last summer in this place. from the ancient venitian mention there is nothing left. The hotel has entirely been redecorated, designed and refurbished by the decorator who did the hotels of Disney (see what I mean!) If you expect, some old furniture, paintings, works of arts this is not the place to stay. The staff is far from being freindly and welcoming. The bedroom I had during my stay, overrated, had a small bathroom, only with shower, the air conditioning unit in the sitting room area couldnt in the heat of august refresh the bedroom on the mezzanine. The american breakfast was quite poor.
TripAdvisor Reviews Casa Delfino Hotel & Spa Chania
Travel Blogs from Chania
Blakee12 stayed here on Jun 9, 2015 during their trip titled: Three Weeks in Greece for Terri & Blake 2015.
We appreciated the accommodation to change our schedule to better fit the forecast for hiking. However, the tour ended up being quite different than we expected based on what Margarita indicated following her conversation with Asimina Tours to make the arrangements. We understood the meal would be at a monastery, although we thought the activities …
Kyle's 30th birthday turned out to be an incredible day. We started off with the hotel bringing him a cake and singing to him during breakfast. Then we decided to take an adventure to the island's most famous beach. We drove for an hour and a half south through the mountains, much of it on the edge of a huge gorge. The views were incredible and …
We awoke late this morning still a little tired after our late arrival last night. I was just able to sync yesterday's post. Our hotel is an old Venetian building that has been beautifully renovated. We had the best yogurt I've ever had along with a huge variety of other items for breakfast in the charming courtyard. After breakfast we walked along …
... time walking around. I would have loved to have spent longer here as it looked a really interesting town but unfortunately time would not allow. We made it back to the boat just in time as we were the last lot back on board . Tonight was the last night movie we would be watching . As we had had such a long day David said he had selected a short movie for us. it was his silent movie Buster Keaton's The navigator. It tells the story of two people stranded on a cruise ship on their own ...