Casa Delfino Hotel & Spa
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Historical Traveler Reviews Casa Delfino Hotel & Spa Chania
Enjoyed our stay
My sister and I stayed in Suite 4 of the Casa Delfino Suites. There was a gorgeous marble shower but no bath. The suite was beautiful with marble floors, a sofa which could be used as a third bed. The bedroom was on the second floor , a half balcony over the main floor. The problem was that if you had to go to the bathroom you had to go down a flight of several steps so this place would not be comfortable for an elderly couple. The rooms were very clean and the beds very comfortable.
The place was small so you got to meet the other guests easily which we enjoyed.
The courtyard garden was beautiful. In Greece everyone smokes so no matter where you sit, even if you are in a small space don't be surprised if someone lights up right during your breakfast. It is not considered bad manners. There are no Non Smoking areas designated anywhere in Greece so in the small breakfast room people were smoking.
We enjoyed the small marble patio that looked over the courtyard.
The location of the hotel was a bit of a problem in that you can not take a cab right to your door. No cars are allowed in Old Town so the first cab we approached when we arrived didn't even know where the address was. Luckily the second cab driver did and explained to us that he would drop us off to the entrance of Old Town. We had to walk in about half a city block with our luggage. When it was time to leave it was pouring rain and we had no umbrellas so our luggage became very wet since there was no kiosk to stand under. Then the cab we had prepaid for never came after 45 min. so we had to take another cab so we wouldn't miss our flight.
This place is not good for people who have difficulty carrying heavy luggage or walking a distance.
I would stay at this place again since now I know how to cope with the problems. It was very central , just a short walk to all of the lovely outdoor restaurants on the harbour and to the museum and lovely churches. We enjoyed our stay. Suite 6 is one of the better suites in the suites.
Loved Casa Delfino!
We stayed, with another couple in two lovely rooms for two nights in Early August. Our friends were up the stairs (what isn't in Crete!) and we were in a suite overlooking the inner courtyard. The hotel is charming, and offers a peaceful haven from the bustle of Chania's harbourfront and old town markets. The view across the harbour from the roof is magical, especially at night. It's a 50 metre walk to the harbourfront restaurants, and although the area is very busy at night, we didn't hear a thing, even in our courtyard room. Look out for the restaurant with no roof, up in the old town. It's wonderful, as is the Maritime Museum at the end of the harbour (a 3 minute stroll). The breakfast (included) is excellent, offering plenty of variety, and the staff are very helpful. We will definitely return.
OK, but they have some customer service issues
Oh, how things change in just one year. I guess it depends on what room you get and who happens to be at the front desk. We stayed here last year while on our honeymoon and had a great experience. So, we came back for our first anniversary. The room was fine and the housekeepers are the best anywhere. The problem though was the shower and the management's unwillingness to fix it or move us to another room despite the fact that it was obvious they were not fully booked. The shower drained very slowly causing water to run out of the shower, through the bathroom, and out into the living quarters. The manager's reply to me was to "stop standing on the drain." Obviously, that irritated me. I'm sure I'll be going back to Chania someday but I'll be staying elsewhere.
I have spent last week in Crete-Chania staying at the Casa del Fino suites. It is one of the most beautiful and nice hotels I have ever stayed in and I have spent a lot of time in five star hotels. I think this one deserves a six star with its service, cleanness, service, being chic...I highly recommend going there if you would like to stay in the old village of Chania...I will definitley go there again...
Not bad but......
I stayed at Casa Delfino for 2 days, after a carefully search in the web. I was looking for a romantic stay in the heart of the Venetian Port of Chania and the web site of the hotel seemed to provide me all I was looking. The room was big and clean, providing all the comfort someone was needing. However, I have not count the American Navy!!! During the night, drunk soldiers was wondering around the area of the hotel shouting! Noone from the reception was really bother to tell them that they had to stop because they were causing problem to other residents! The romantic weekend ended up in a big fiasco!
Disappointing but acceptable
We look forward to staying here after all the favorable guidebook reviews of this converted monastery in old town Chania. The reality was disappointing.
We were driving, and the hotel was almost impossible to find. Their web site never said that one couldn't drive to hotel (except between 7 am and 11 am) and that the official street of the hotel's address was impassible to cars. We wasted 45 minutes driving on tiny one way streets. Once arriving, the hotel staff greeted us with casual indifference, and seemed
to be bothered about helping us with anything, including even carrying our luggage up the stairs. The room was on 2 levels, the bedroom being up a steep flight of stairs. The air conditioner hardly worked.
There have to be better choices in Chania.
Very nice and very good value
We have two small boys (10 and 7), so we needed something flexible. We all found Casa Delfino to be relaxing, elegant, convenient and affordable. Our room featured two floors, with a large bed, two sofa-beds and its own small courtyard. One small complaint was that the room's heater did not seem up to the task - we were there in April - and our shower had a tendency to flood the bathroom floor a bit.
Otherwise, everything was fresh and clean and, despite another review here to the contrary, we found the breakfast to be filling, ample and varied. The main courtyard is lovely, especially at night, and it's location is a short walk from Chania's Venetian port, where we had a number of delicious meals, as well.
Well worth the cost (which is reasonable) and a very relaxing place to stay. Pictures on the Internet of Casa Delfino do it justice, and there were no unpleasant surprises. Be warned that it's a bit of a hike from the car park to the hotel, as no cars can get near the hotel. Nonetheless, I would recommend it to anyone.
My wife stayed here for four nights in June 2004 during our honeymoon and it was wonderful. The suite was spacious and clean, the staff was very friendly and helpful, the breakfast was very good (the freshly squeezed OJ was excellent), and the courtyard was lovely.
I cannot say enough good things about the staff. They provided us with all sorts of information, from restaurants to hiking the Samaria Gorge.
I would, and will, stay here again. This is a great property.
Excellent boutique hotel
Rview Casa Delfino Hotel Chania CreteMy partner and I stayed in this hotel in Sept. 2003 for 4 nights and found it most comfortable and clean and very conviently located in the old town.The service was good, breakfasts self serve selection was appertising.When we visit Chania in the future we will stay there again.
I SPENT 1 NIGHT last summer in this place. from the ancient venitian mention there is nothing left. The hotel has entirely been redecorated, designed and refurbished by the decorator who did the hotels of Disney (see what I mean!) If you expect, some old furniture, paintings, works of arts this is not the place to stay. The staff is far from being freindly and welcoming. The bedroom I had during my stay, overrated, had a small bathroom, only with shower, the air conditioning unit in the sitting room area couldnt in the heat of august refresh the bedroom on the mezzanine. The american breakfast was quite poor.
TripAdvisor Reviews Casa Delfino Hotel & Spa Chania
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