Casa Del Mar Galveston

Great stay!

We spent two nights at the Casa del Mar at Thanksgiving, and just loved it. The location is great, and the suites were clean, well-maintained, and a great value. Since it was the low season, we paid $69 a night.

The staff was helpful and friendly, the ocean is right across the street, and there are plenty of grocery stores nearby to stock your kitchenette. We would definitely return.

Simply Fabulous

We stayed at the Casa Del Mar for a week this past July. We happened to check in the day before Hurricane Claudette came ashore, and the hotel staff was both informative and matter-of-fact about the necessary evacuation procedures we might need to follow. Fortunately, that didn't become necessary. Our room was immaculate, as were the hotel grounds in general. The pool was slightly cloudy on the day we arrived, but with the beach so close by, that hardly seemed to matter. For such a low price, we were expecting bargain basement accommodations--Casa Del Mar was a very pleasant surprise. We'll definitely stay here again on our next trip to Galveston.

Great alternative to traditional hotel...

Had not visited Galveston in a number of years, so I depended on reviews to help select where to stay. We were very happy with Casa Del Mar-they allowed us to check in several hours early. The rooms were very clean, kitchen stocked well if you want to cook, and lots of towels provided. Will stay on our next trip to Galveston.

A Great Winter Retreat!

We spend a month every winter at Casa Del Mar to escape our cold Canadian winters. We have no complaints at all. The staff have always been kind, courteous and willing to go out of their way to make you feel at home. The rooms are perfect for two people. It's a joy to wake up every morning, have our coffee on the balcony and watch the sun come up over the water. We're looking forward to seeing everyone there again this winter.

Home away from home

My family and I have been going to Casa Del Marfor years! it is the only place in Galveston that we even consider anymore. Lots of room in the condo's we love the fact that they have kitchenettes sure saves us a lot of money. Not to mention that the staff will have you rolling, they are so plesant and greet you like you are one of the family. The rooms are really clean too!

No escape from heat

No Escape From the HeatProblems do happen and I would expect a hotel such as Casa Del Mar to take responsibilty for the comfort of their paying guest!! When we realized our A.C. did not function in our room it was 9:oop.m. Called front desk who said maintenance crew was gone and would bring fans. Fans arrived 45 mins. later as we sweated in our $100.00 room. A clerk and security guard brought the fans and told us that we might could repack our stuff and 4 tired hot kids at 11 p.m. if another room was available. I told them that was not possible, the security guard raised his voice and the other man said the hotel would make it right for us. We had to pay full price for a hot room where we could not sleep even after we had 2 loud fans that kept us up till 3 a.m. until I turned them off in order to sleep a little. The manager not only gave no discount for a malfuntioning room but insulted me for being angry at my experience and tacked on $30.00 extra because she accused us of being a party of 7 instead of 4 when my reservations were for 6 people. When I tried to explain about a visitor one day to our room she took off only $25.00 from our bill and left $5.00 for a visitor coming in the room while we showered. I can only take it up with my credit card company because the manager has the power to charge what ever she desires since she had my credit card number. I feel helpless and highly insulted by the manager of Casa Del Mar on this, our 11th annual trip to Galveston Texas. We were hot in our room and hot under the collar by the treatment we recieved as they feel free to take my money because they had my credit card number. The customer lost and the hotel made sure it didnt lose a penney and even stole $5.00 on top of it!! the customer is not always right at Casa Del Mar-the manager is always right so becareful that you behave and dont demand A.C. if they happen to put you in a room with lack of maintenance because you will pay for thier mistakes .

It smells weird

We went to celebrate our anniversary, and the hotel seemed nice on the outside, but our room smelled of tuna fish. i dont know why. my wife and i just ended up leaving because we just couldnt handle the smell. the staff was rude about the smell. they said that every room smelled like mine and i was just silly.we ended up staying at la quinta, which was a lot cheaper and a lovely hotel... no tuna smell whatsoever.

Parents should have some control of the paid TV programs

We enjoyed the stay in the small unit. One problem: Small children (like 5 years old kids) are easy to use the remote control to "order" the paid TV programs and games. The staff admit that some programs are not suitable for the children, but they still make it so easy for the little ones to "order" them, to make it "user friendly". I think that is actual user unfriendly.

Casa Del Mar

Casa Del Mar was a great place to stay. It is perfect if you have little ones. Lots of room to sleep, kitchen was helpful in the late evenings. A great place to stay with a family or just lots of friends having fun. The beach is across the street and plenty of things to do around. The staff was very friendly and helpful. We will definetly stay again.

Pleasant Surprise

These small condo units are very pleasant and the community is very well maintained. Don't expect a normal sized apartment--think in terms of an efficiency apartment. It's right across Seawall Blvd. from the beach and a pier. We could hear the waves crashing while inside the living room when we had door to the balcony open.

The mamgement there was very friendly and accommodating.

I'll go back.