Carton House Hotel & Golf Club
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Historical Traveler Reviews Carton House Hotel & Golf Club Maynooth
Gorgeous hotel...service, hmmmm.
Stayed for a quick break September 1st. It was still a bit of a building site then but I can forgive that as I was aware that works were still ongoing. I couldn't forgive the works going on until 8pm however in what seemed to be rooms above us and hadn't stopped after 2 calls to reception. Noise not really a huge problem but the responsiveness of staff was.
Overall staff were not good. I can never understand why you would pour millions into a hotel and then employ people who just arent very good. At all times I was struggliung to figure out if there was anyone in charge...nobody was really running the show.
I really liked the look of the hotel and the lobby and bar area were fantastic. Dinner was good. Breakfast wasn't great and was served barely warm in our room.
I'm sure that in time once the works are completed (they may already be done) things will start to go smoother but they need to make sure they have a couple of hotel pros showing all the young and mainly non-irish workers how to provide a quality service.
Impressive and Comfortable
Carton House is the ancestral home of the Earls of Kildare and was built in the seventeeth century. The old house, in which some of the suites are located, is simply stunning. The Dining Room and Drawing Room ceilings are without equal in any country house. The grounds are magnificent and contain two great golf courses. The main hotel is adjacent to the old house and has been designed in a linear fashin to preserve the integrity of the architecture. This has one drawback in that the distance from your room (in the old house) to the leisure centre is nearly 1Km of a walk through hotel corridors. However, the staff seem to have got over their earlier problem with service and are friendly and efficient. The rooms, both old and new, are spacious and comfortable. The food is ok (nearly 4 star), piece of plastic found in soup indicates it came from a container!
The leisure facilities are superb and it is very accessible for Dublin and the airport. All in all an enjoyable stay and we will be back again.
Very nice - relaxing stay
Myself and a girlfriend stayed 1 night in Carton house and thoroughly enjoyed it. The hotel is beautiful, the restaurant was very nice and the atmosphere was excellent for a hotel restaurant...very lively. The service was a little slow in the restaurant and not 100% attentive but we were chatting and in no hurry so it didn't really matter. The set menu priced euro 42 was fair value we felt. We didn't use the spa but it looked very nice and spotlessly clean. The bedroom was excellent, each one has a king size bed which was easily made up to a twin room by seperating the beds which I thought was a great idea. Breakfast was very nice and the quality of the food was good. The hotel was very quiet on the night we were there - there was no wedding but there was a Christmas party taking place and it did not interfere with our stay at all - let's hope it stays that way and doesn't go with all the other Irish hotels that allow weddings and their guests to ruin relaxing weekend retreats for non-wedding hotel guests.
Great Hotel, service on the 'slow side'
Travelled to Carton House for a three-night weekend break. The hotel's grounds as you approach the entrance can be described as nothing other than fantastic; green lush grass, golf courses and a river running through the grounds also. The landscaping project is not complete, yet this doesn't matter, as you could only tell if you spent time actually exloring the grounds fully, on foot.
The lobby area is modern, with plenty of space. The reception staff along with the restaurant staff were by far the most attentive. I feel that the reception staff are still getting used to their system. Check in took about 5 minutes. The room itself was lovely and had a plasma TV, air-con, king size bed and one of the best bathrooms in a hotel of its kind I have ever stayed in (for a standard room, the bathroom was fabulous.) There was a seperate shower, mood lighting and generally all was modern and very swish.
We ate in the hotel two of the three nights, the food was super and the Lindon Tree Restaurant is fantastic, with great views over the grounds. The breakfast is a buffet-style, but still fresh and hot -(I tend to be cautious with buffets, but this one was fresh and extensive every morning.) The bar staff seem to let the hotel down, they forget your order and seem to walk around with their heads in the clouds....service was really slow, i.e. 25 minutes for one drink each! OK we weren't in a rush, but still it is a bit bad for a five-star hotel.
To conclude, the hotel is great, it has comfortable beds and stylish rooms, the food is great, golf is spectacular and the swimming pool is also fine.
A Lot to Learn
Carton House is only open a few months and is still finding its feet. We found the hotel staff very friendly but in need of some serious training. The grounds are just stunning and if you are into golf a visit is a must. Old and new have been brought together here but, they are still working on the old house. I would give Carton House Hotel another few months to get their act together, but once they do I believe it will be a fantastic hotel.
Had the pleasaure of staying in Carton House recently, and can say that it was everything I expected. Beautiful setting, modern, cosy rooms, friendly staff, nice food. We joined a tour of the grounds in golf buggys which gave us an insight into the history of the estate(check out the shell cottage - wonderfully weird). Dont play golf, but the courses looked lovely. Food really good in the restaurant, didnt try room service. Porters and check-in staff seemed tuned in to what we required(eg as our bags were brought to the room, we were ushered to the bar to unwind with a glass of wine. Perfection!
Comfort, Class and Customer Service
Some colleagues of mine had stayed in this hotel, and had raved about the scenery, location, luxurious rooms, food and the overall style of the hotel. I decided to book a weekend there on a whim with high expections - and to my delight, they were all met.
This hotel comes on over 100 acres of land, with golf courses and old country cottages intersparsed between the forestry, waterways and newly landscaped areas. The hotel building itself is a delight - it consists of both the original house of the land owner and the subtley designed modern house (where the bedrooms are located). You begin to realise the benefits of leaving the cramped city hotels when you see the open snd spacious layout of the hotel
The reception area is also a mix of old and new - the entry point is where the hunters used to hang their catches of the day - and this opens into a modern, spacious foyer - with comfortable couches, a fire, fabulous art and light, light, light. From here, you can goto an outdoor seated area or into the bar. The bar itself even retains the 'old and the new' theme - with trendy seating and lighting, but the old rooms of the house. You can sit with your cocktail in The Drawing Room, The Dukes Study, The Library, The Gold Saloon, The Snooker Room or snuggled beside the fire in the lobby.
As you walk down the long corridor towards the bedrooms, pictures of the old house flank the passageway. I've never seen such attention to detail in any other hotel.
The bedrooms are brilliant - all mod cons you'd expect and more. They even have bathroom mood-lighting if you're lucky enough to need it! We had a separate shower and bath - which saves you from the hazardous step into the bath the morning-after....! The beds are big and luxurious, with velvety headboards.
We had dinner and breakfast in the hotel restaurant. It has huge windows overlooking a garden of Linden Trees. The service for both meals was excellent - and as for the chef's own cranberry bread - I'm still thinking about it! Everything about our two meals was perfect - with the possible exception of the slightly askew background music at dinner!
This hotel would be excellent for a couples break, for golf-enthusiasts, and really anyone who needs a luxury, affordable trip. I'd like to see other outdoor amenities for those not intrested in walking/golfing - but this is only a new hotel so I'm sure more is to come. When we stayed in July '06, the Spa had not yet opened but even without it, we had a fantastic time savouring the sights, ambience, food and service of The Carton House.
Poor service lets Carton House down.
Carton House has a beautiful setting and the modern accomodation is comfortable just as you would expect. However, it is in dire need of staff who know what it is to anticipate and meet guests needs. Attention to detail is lacking from the reception through the restaurant / banqueting and even the map of the walkways through the grounds ( impassable with a stroller ). If the management care about their guests and the hotels reputation they will surely need to pay more attention! In contrast the staff at the golf club were excellent. I don't think that I would choose to part with my hard earned money for poor service at Carton again.
The good life
Just back from a wonderful long weekend break at this newly opened hotel. Still a few minor problems to be fixed eg room not ready even though we checked in at 4pm, restaurant running out of chicked wings, but these are easily overcome. Staff were all very efficient and friendly. We ate at night in the Kitchen Bar and the food was excellent. Breakfast in the Linden Room was great - you could eat as much as you wanted.
The golf courses looked good if that is what you are interested in.
You could also pick from 3 different walks around the grounds and they are amazing.
This hotel can only get better and once the spa opens I am sure they will get even more business.
Stayed there for a weekends golfing after the hotel had just opened; considering it was not open long my wife & I thought it was very good although they were still putting the finishing touches to it, and the full facilities were not yet available (spa etc); the resturant was only opened a few days previously, but the food was very good and have since heard it is now excellent,
Especially liked the airiness of the dining room over breakfast,
Rooms spacious & comfortable, nice AV systems,
Overall very good, expecting we will upgrade our rating to "excellent" next time we stay there
ps the Golf courses are first class, if you are a golfer you'll really enjoy them, though they may frustrate you! Also the grounds are wonderful to explore,