Capri Tiberio Palace

Address: Via Croce 11/15, Capri, Campania, 80073, Italy | 5 star hotel
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This 5 star hotel, located on Via Croce 11/15, Capri, is near Isle of Capri and Ana Capri, Via Krupp, Piazza Umberto I, and Villa of Tiberius.
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    Historical Traveler Reviews Capri Tiberio Palace

    Service not worth the money.........


    Sometimes people lose the sense of proportions. I'm sure this is what happened to the friend who wrote the last review (if it is genuine...).

    Jennifer and I stayed at JW Marriot, last September.

    Indeed, we didn't pay $650 but $430, even though we think it's expensive anyway, for a 4 stars hotel classified 5 stars!

    We stayed there only for one night, because the hotel was 6 miles far from the beach and the pool was nothing but a large tub with icy water and no place to lie in the sun.

    The hotel was brand new and everything was perfectly working, but we were really disappointed about the fact that nobody, except the concierge, could speak English. It was very difficult to let waiters understand what we wanted for breakfast! There was also another "little" problem: THE TEN JACUZZI WORKING UNTIL 3,00 AM... It was as if we were on a aeroplane!!!!! We realized we couldn't stay any longer and began looking for another hotel, a hotel that met our needs.

    While wandering around we found a wonderful hotel in the southern part of the island. We asked for availability and got a room at a very reasonable price (about $280 less than the Marriot, BREAKFAST INCLUDED).

    For sure the hotel was not as elegant as the Marriot, but, believe me, the view was STUNNING!!!

    Breakfast was rich and satisfactory, the service was almost perfect and the whole staff was English speaking.

    The only false note was the pool: of course it was bigger than the one of the Marriot but not big enough for the hundreds of people staying in the hotel. Anyway, the sea was just few steps far from the gate of the hotel.

    I highly recommend everybody (especially honeymooners) to visit Capri. If you want you can stay for one night at the Marriot, but the day after go to a very romantic place like Weber or elsewhere: of course, we don't know all Capri hotels but we have been told there are many other 3 and 4 stars hotels which are good places to stay. You'd better save your $280 or your $500, like our good friend going to the next Pizza Fest! I could make a wonderful present to my beloved Jennifer with $500!!!That's a lot of money for normal folk like us!!!

    The higher you go the better it gets


    After riding a boat to Capri and hoping to find a hotel that could take us for one night, we ran into an English-speaking couple. They advised, "the higher you go, the better the hotel". Up for an adventure, we hopped into the Marriot van with our backpacks. We were given a choice of rooms and escorted to each for a decision. We chose a smaller (looked large to us) room for about $650. Yes, a great sum of money for a young couple backpacking. But the memories will last a lifetime...the best bath, best night's sleep. I've actually saved our wild fig scented bath samples for a special occasion at home.

    We are going back to the same hotel in 2006 when we make our annual pilgrimage to Pizza Fest in Napoli.

    Like a dream


    My husband and I stayed at the Marriott in Capri during the end of our vacation in Italy. We had stayed in several less than favorable places up to that point so our expectations were fairly low. We were amazed and dazzled by the beauty of the hotel and the room. Our balcony with an ocean view was a place where we could sit, have a glass of champagne and strawberries (which were waiting for us when we arrived in the room), and take a REAL shower. The staff was very friendly however the bartender did not speak very good English. We mistakenly thought he said 14 euros for a glass of 1949 cognac (which my husband is now dying to find out the name of but can't remember) that ended up being 40 euros. Aside from that and a very pricey breakfast, overall our stay was excellent. I would highly recommend this hotel to anyone that wants to be pampered. The prices are steep but I believe they are worth it for the room (just remember to eat somewhere else!)

    Nothing Spectacular


    Nice clean hotel, but there were definite issues and paying a whooping $700/night is not worth some of the hassles.

    We arrived in Capri via express boat and confirmed that the hotel would pick us up and bring us to the hotel. This was our first time in Capri so we didnt know what to expect. Someone did meet us at the boat dock, however their English was so broken we couldn't understand what he was saying about our bags. He had made some gestures and coming from Naples, we didn't feel safe with what he was saying.

    What we came to find out is that the van drops you off near the center of town and you have to hike the rest of the way to the hotel and the bags would be brought to the hotel for you if you decide to leave them at the dock. Well, we were not too pleased carrying all of our luggage up the hill to our hotel.

    Then we were promised a "ocean view room". They got us into a room that was palatial, but when we went out into the balcony we had a gorgeous view of a huge tree. I guess if you leaned over to the right you could see the ocean, but it was blocked by the tree.

    In addition our return to the main island was suppose to be arranged by the Marriot and the constantly were asking us if we had taken the transportation into the hotel. My husband also asked for turn down service at night, we only had it happen 1 night.

    Needless to say, my husband and I are extensive travellers and this hotel is not worth the expense. It certainly does not live up to the "JW experience" Next time we will be staying in Ana Capri (less crowded and touristy).

    Unbelievable Hotel


    Do believe all of the great things you've read about this hotel. From the moment you walk in, you are embraced by the luxiourious, cool white decor, attentive (but not obtrusive) service and delicious smell of the fig scented products (soap, shampoo, conditioner) they provide.

    Rooms are very large- especially when compared with all the other rooms I stayed in in Italy. The only hotel I found that had two true (very comfortable) double beds when you had two people staying in the room instead of twins. Mine had a great balcony overlooking in the water. Huge bathroom with full ammenities. I can't say enough good things about the hotel itself, the staff and the general feeling of the hotel.

    There are some little quirks that need to be worked out but I'm certain they will be in is not open yet but they do give free 15 minute poolside massages, pool is not heated so is quite chilly, breakfast is RIDICULOUSLY expensive, lunch menu was not creative and food was disappointing, a lot of loud noise early in the morning due to construction. My biggest complaint was that there was really no way to control AC from your rom. We had people up all the time looking at it but there is just a set thermostat for the place and it was always a litttle warm in our room.

    Good and bad things


    I stayed just for one night (we stayed in Positano for 5 days - much more recommendable than Capri for a long stay) and had good a bad things during our stay. The hotel is new, with great facilities, luxury everywhere, but with a bad service: we arrived and our room was not ready, so we got angry as we were only going to stay for 1 night. If you pay 450 Euros for one night, you cant accept that. Once at the room, we opened the balcony and we found a "lovely" view of the hotel roof and sollar energy equipment!! No sea view at all, even though the hotel confirmed our booking saying: "breathtaking sea view room". I complained at the reception, but all they said was that the hotel was full. After complaining again the day after, thay accepted to reduce 10% on the bill, just before I was going to ask for a complaint form. May be I was unlucky, because the hotel is beautiful, in centre town, but if you pay that, you must ask for a perfect attention. Next time we will move to a different hotel in Capri.

    Amazingly beautiful hotel with fabulous front of house staff


    Arrived at the Marriott unsure of what to expect as this is such a new hotel.

    What can we say.... the pre-arranged transfer went perfectly, the lobby has beautiful mosaics, the pool looked delightful and then the room - it was stunning! Amazing ocean views from the fab terrace, a super spacious bedroom, wardrobes and a deluxe bathroom.

    I think that two things are important to clear up.. first, we paid for our stay at advertised rates - not at points as other reviews have been! Second, the hotel is not perfect... the pool is unheated, the Spa is not yet open - though free massages are offered in recompense, and the bar is overpriced and lacks atmosphere (how it can justify charging €18 for a G and T when the Quisi bar with full on piano bar and watching the world go by qualities charges €12 is beyond me!).

    Criticism over.. the amazing trump card that this hotel has is the world class quality of its front of house staff.. always staying in 5 star places as respected as Le Meridien in Vienna (Tripadvisor's No 1 in Europe), the Ritz in Madrid and the Exedra and de la Ville in Rome, we have nothing but praise for Barbara, Lenka and Claudia in particular.

    This truly is the best hotel in Capri.. oh and regarding the bar stay here and enjoy the Quisi's bar you'll get the best of both worlds!!

    Good hotel


    it was certainly a very good hotel and at those prices it had better be. the rooms are beautifully decorated and we booked a room with a private balcony which had wonderful views of the mediterranean. the pool and jacussi are great but they should have made some provision of heating the water slightly as it was icy cold even in august so i reckon it would be unusable from march to may and sept and october. the staff are polite, friendly helpful and cheerful and i would certainly stay nowhere else.

    Sheer Luxury in Capri


    We stayed here for the last two days of our honeymoon, and I have to say it was amazing.....the hotel is gorgeous, very mediteranean and tastefully decorated. The staff are very helpful and make you feel very welcome. It is located about five mins from the Piazzetta, but still manages to provide a peaceful, tranquil environment, a must after a busy day sightseeing and sunbathing. But the best part for us was the enormous balcony overlooking the pool and a wonderful views over Capri and the sea.

    The New Gem In Town


    This hotel is absolutley first class and amazinging graceful, very Mediterranean in feeling and in the look. It has every new ammenity of a 5***** hotel. It is the only really upscale ,modern hotel on this island that is truley worth the money being charged, with the quality of a old grand hotel. The location is ideal, and is actually about a 5 minute walk to the famous Piazzetta square. The refurbished hotel, that was closed for many years, is now the sparkling new gem on the island, without a doubt. You will not give up any creature comforts while staying at this hotel.

    The rooms are spacious, with alot of use of Marble, designer bedding, magnificent spacious verandas that are as large as another room and look more like loggias, with beautiful Bali rattan furniture, including lounges, tables and chairs for the outside living spaces. The bathrooms have rain shower heads, double sinks, walk in closets, and tumble marble floors. The beautiful four poster beds are tastfully furnished with Armours and night stands and flat screen TV's, and the bed sits under beautiful vaulted ceilings with recessed lighting that surround the room.

    You will be hard pressed to find this type of luxury elsewhere on the island.

    TripAdvisor Reviews Capri Tiberio Palace

    4.50 of 5 stars Outstanding

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