Capitol Square Hotel

Address: 3 Campbell Street, Sydney, New South Wales, 2000, Australia | 3 star hotel
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This 3 star hotel, located in the Chinatown area of Sydney, is near Opera Australia, Paddy's Market, Chinatown, and Central Station Sydney.
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    TravelPod Member ReviewsCapitol Square Hotel Sydney

    Reviewed by rmlkent

    bare minimum

    Reviewed Apr 1, 2013
    by (16 reviews) , Canada Flag of Canada

    Good location, but not much for amenities. Needs some updating!

    This review is the subjective opinion of a TravelPod member and not of

    Historical Traveler Reviews Capitol Square Hotel Sydney

    Basic Tourist Hotel with a Great Location


    We stayed at Capitol Square Hotel in Sydney September 13-16, 2005. Overall I would give this hotel a strong three stars. It is comparable to a decent Howard Johnson and Holiday Inn Express. We were out and about and mainly used the hotel for the purpose of sleep & shower after a long day of touristy activities.

    ROOMS: We stayed on the fifth floor facing Chinatown. The rooms are small especially by U.S. standards. The bathroom however provides adequate space. We had a balcony that provides enough room for one person to stand on. The climate in the room was good. There was a refrigerator, and coffee maker that is situated in the closet. The carpet in the room looked fairly worn. It had seen better days. The bed was adequate. It was on wheels; so many times we had to position the bed back to the headboard after it would roll. The bathroom was fairly spacious with shampoo and soap dispensers. To be honest there was nothing special about our room. It wasn't bad and it wasn't great. It is a room that is strictly meant to be slept in after a long day of sight seeing.

    LOCATION & GROUNDS: The hotel's location is great!! It is within a 7-minute walk from the central subway stop. The light rail is one corner over and the buses run right in front of the hotel. Below the hotel are a Starbucks, library, 711 (convenience store), and a pharmacy. You do not have to go far for anything here. Within less than a four minute walk there are internet cafes, Chinatown, plenty of Asian restaurants, travel agencies, and other major hotels. It was a typical downtown type of hotel in an older building. The hallways are narrow and basic. The reception area is VERY small with a leather bench to sit on. It is very basic.

    SERVICE: The service was god. They do however try to bill you for things that other hotels will try to happily accommodate for you with no fee. For example they have an optional charge of $10+ to put a rush on your room being cleaned and ready after check-in (I figure they realize that many people are coming off of long night flights and immediately want to settle into their room in the mornings). They also charge you per hour if you want to stay in your room after checkout time. You cannot call and get a complimentary hour or more, they have a pay scale. Also, don't use the computer in the hotel for Internet access. It is a SERIOUS rip off. There are plenty of Internet cafes right around the hotel to provide you with your Internet and calling needs for little.

    RESTAURANT: The hotel has a breakfast buffet only restaurant. It was pretty good. If you pay the night before they will take $5 AUS off of your breakfast. If you just show up in the morning you have to pay full price $15AUS. They had pancakes, bacon, toast, cereals, and other breakfast items.

    OVERALL: The Capitol Square Hotel is very basic. It is definitely not meant for anyone who plans on staying in the room all day. I would stay at the Capitol Square Hotel again as long as the rates are deeply discounted. For a short stay in Sydney I say go for it! The location is great!

    Happy Travels :-)

    Convenient Location


    Stayed at this hotel for 4 nights - wonderful location right in the middle of chinatown next to capitol theatre - a couple of blocks away from the central station.

    The rooms were ok - clean and well appointed - the only disappointment was the bathroom - looks like it was built in the early 80s - but kept clean and tidy...

    The only problem for this hotel is the layout - the lobby is tiny and I did not manage to find the coffee house until the last day

    In conclusion - it was an Ok hotel for its price - especially one so centrally located in Sydney...

    Stunning views.


    We stayed there for three days in January of this year. Excellent hotel with good facilities including swimming pool. Nice friendly staff and the holtel is spotless. Room comfortable, we were on the 29th floor which offered stunning views of the city.

    We ddn't eat in the hotel as there was a shopping centre underneath and close by with lots of food courts. Smashing cooked breakfast for around $7

    Very good location within ten min walk down to the main harbour with the increadable views of the bridge and the Opera house.

    Must do's: take a hourbour guided boat trip, well done and very intersting. Guided tour round the Opera House which is good and which shows how it was built. However many times you have seen photos of the bridge and Opera House, nothing compares to seeing it close up. Take a trip up the tower well worth the views. Included in the ticket is a show, the first part of which is excellent. The second part where you are strapped into one of these movable seats is pretty poorand tacky. Walk through the Botanical gardens and see the various shrubs and bushes including trees with Fox Bats hanging from them.

    Poor Service


    Booked a non smoking room but none available on first night and no apology from staff. Reception staff unfriendly / unhelpful and arguing with guests on frequent observations. Room small and grotty.

    However great central location.



    Hi, Unfortunately we stayed here for one night and found it to be terrible. We initially got a key for a room on the 2nd floor and wherever you walked, the floorboards creaked. When I took the key back downstairs and send it is not a good room, the man said that the whole of the 2nd floor moves! We got a room on a different level and found it was sooooo small and tiny, you had to side-step past one bed to get to the other! We cancelled the next night and they said b/c we booked on the internet we have to go through the online internet booking. When we contacted the online internet booking, they said we had to go through the hotel. It was "back and forth" blaming one to the other. I would not recommend staying here at all. It is a fire hazard too with only 1 lift in the whole building. Hope people from overseas do not book it and then are very disappointed. Thankyou for your time.

    The Best Vacation Ever!!!


    Great friendly staff that offered the best value ever, in a superb Location. WELL DONE CAPITOL SQUARE!!!

    Good Value, Good Location


    I stayed here the last few days of December, 2002. The room was small, but adequate. The rate was very good for the convenient location. The busy corner location made the room noisy most of the time and the building is only about 4 floors. I have no staff complaints. They were very responsive to my multiple emails and they answered my questions.

    Breakfast was quiet and comfortable and there was an OK, not fantastic selection - perfect for the $110 USD rate. The building is old and seems to be constructed of wood since the floors creaked. My only concern was with my chances of escaping any fire. 10 minute taxi ride to the Opera House and The Rocks. If you are on a budget and still want convenience within Sydney, this is a good place to stay.

    Forget trying to book a room here!


    Forget trying to book at this hotel, the reservation staff/system is terrible! I e-mailed and was told they had availability for the dates and type of room I wanted and asked to send in credit card details. I did so, but then received a second e-mailed saying I had to book online. So, I went online and booked and then waited and waited for 3 days with no response. I ended up e-mailing them (yet again) and received a reply saying they had no availability !

    Don't waste a week like I did, save yourself the hassle and book somewhere else.

    Good value for money


    This hotel is conveniently situated only a short distance from Chinatown and Darling Harbour. The tram stops right at the door!

    Although the rooms are small, they are very clean and modestly furnished. The reception staff were very busy and we would have appreciated quicker service. They weren't as friendly as they could have been either although they were kind enough to upgrade us to a queen deluxe room for free when we requested it. The parking station next door was convenient and the rates were decent. Our only complaint was the restaurant - the food was very ordinary and I wouldn't bother eating there again, however I would definitely recommend the hotel as it represents fantastic value for money!!

    Once in it was OKAY


    We stayed there in December 2001 and dispite a number of problems with our booking the stay was quite good. The main problem was they had lost our booking and rang us the day before to tell us we didn't have a room. They had our phone number but not our booking??? In the end they found us a room. On arrival the staff were great, room small but spotless. We didn't eat there but other guests told us the breakfasts were good. Location is fantastic, very short walk to cinemas, entertainment centre, Darling Harbour, Paddy's Market & Capital Square Shopping Centre. Starbucks is also right outside & plenty of public transport on the doorstep. Definitly not 5 star but a good mid range hotel.

    TripAdvisor Reviews Capitol Square Hotel Sydney

    2.50 of 5 stars Fair

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