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- Continental Breakfast
- Continental Breakfast
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Historical Traveler Reviews Campanile Glasgow
Glasgow was our first destination during a 3-week trip to Scotland and it definitely left us with a good impression for the start! It may be a little hard to find, if it's your first trip to glasgow, but the location is good, being about the same distance from the West End as from the city centre. (And it's nice to walk a little after a lovely dinner, anyways...) The rooms are simple, but very nice and clean, staff is helpful and friendly most of the time, though they can get a little irritated around breakfast time... It's not a luxury accomodation, but well priced for its quality and i'd certainly recommend it for a few days' stay in glasgow!
I spent 3 nights at this hotel in April 2005, while attending a Conference at the Scottish Exhibition Conference Centre nearby. I think it was an excellent choice. I booked via Expedia.co.uk, only 39 pounds per room per night, B&B. Very convenient for the SECC. Very clean and pleasant. Good food. Good staff. Excellent transport links. I was overall very satisfied. I would definitely recommend it, specially if you are going to a Conference.
Modern and clean
I really enjoyed this hotel. Everything was excellent. I will recommend a restaurant that is close by acroos the parking lot. It's in a round building and looks a bit worn, but excellent chinese food. Staff at the hotel were all friendly and helpful. My room was clean and spacious.
Perhaps the staff have changed...
Never having stayed in a Campanile, I was a little apprehensive as I tend to favour the more luxury end of hotels. Check-in was uneventful and it was obvious that this is a very popular hotel, probably because of the price. Room was ok - a very good example of maximum use of a tiny space! Breakfast at £6 was really quite good for the price - you can have an adequate cooked breakfast and a good array of continental choices in the buffet.
It was in the staffing that the place marked low for me. There was a chap (he called himself the manager) who was incredibly rude. There were no smiles, no niceities and in fact he was dismissive and unhelpful.
While I appreciate that at £52 per night, you should expect basic standards of accommodation, we should never have to "make do" with poor service, which is what I and my colleagues experienced.
Many of the reviews here praise the staff, so perhaps I got them on a bad day. That said, it was just that one man that got me worked up enough to write this review!
Excellent Hotel Excellent Value
I was passing through Glasgow and stayed in the Campanile Glasgow, this was my first experience of a Campanile Hotel. The standards were as would be expected basic, but extremely clean with an en-suite shower room, which was again spotless. The staff were incredibly helpful, and it is in a good location for accessing the centre of Glasgow, with Glasgow's Central Station being only two stops from the SECC Train Station which is around a 5-10 minute walk away.
An excellent hotel all that could be asked for.
Nice, New, Clean
Tourist class hotel that if not new seems as clean as if it were. Good size and great deal. Not in the center of the action but a short twenty minute walk puts you close to Central Station and the heart of the tourist portion of the city.
Good location / value / overall
We picked this hotel as 1. very good price found on Web; 2. Location; and 3. Free parking - affordable parking is v v v difficult to get in Glasgow and the wardens are very hot on offenders.
Hotel is a year or so old. We were very pleased. Modern rooms, slightly smallish but great for the price. Very clean indeed. Good bathroom - excellent shower but no bath. Comfy, larger-than-usual beds.
Location is just outside city centre. 20 mins walk along the river from hotel to city, but there is a train station 10mins away. (In the 10 mins, you'd be halfway to the city anyway.) Buses can be caught next to the SECC Scottish Exhibition / Science Centre, which is almost next door.
Staff were v friendly. and helpful - light bulbs replaced in 10 mins, for example. Electronic door keys that worked! Restaurant / bar / reception staff were all helpful and chatty.
We did not pay for breakfasts, although judging from the other meals, it would have been pretty good. About 7 UK pounds / 5 Euros. But we did have an evening meal for about £12 for 3 courses, and this included, if you so wished, a 'help-yourself' salad / starter bar, which was much better than a standard one. The (cold) salmon alone was worth it! Restaurant was empty, but we really don't know why. Steak and frites were v good, too. I think wine was 10 UK pounds. 13.5 Euros approx. Would try this dining area again. There was a reasonable choice.
Would def return here, and so would my wife, who is more picky than me.
Minor drawback is that we were told that Reception would not look after our valuables. (Maybe this was not true?) But I'd worry if I had passports to look after.
We got a very good deal (especially as it was Valentine's Day and we were last-minute bookers) from -------. It is def worth shopping around on the web for a good deal. We paid about 41 UK pounds per room per night. (About 55 Euros). Other sites were much more. compare and decide!
Hoipe this helps. I think kids are free.
Poor customer service
We stayed at the Campanile Hotel for a weekend recently and felt the service was disappointing. The staff were friendly enough at face value but did not go even slightly out of their way to assist us with anything. The phone in our room was not connected when we arrived meaning they failed to pass on an important message. They clearly did not have the initiative to find another way to contact us and the fact was they simply didn't care. On arrival I asked to borrow an ice bucket and despite being laden with bags and three staff standing at reception doing nothing, noone offered to assist me. We could not locate an ironing board over the whole three days but were told we'd just need to 'keep our eye out' till one was available, they didn't lift a finger. The management at the Campanile should realise that despite being a cheap hotel, service is priceless and it is the little things that matter and encourage people to return to and recommend their hotel. I stay in hotels in Glasgow frequently and will not be back.
Oh - and the room itself was fine I suppose but freezing!
Not advisable for the Non-Smokers
OK, I did not stay here for a valid reason and have now cancelled my booking. But have submitted this review for fellow healthy anti-smokers out there. I asked for a non-smoking room (apparently available on request - or so I thought), this was the response from them: I have marked your booking as non smoking but we allocate rooms on a firstcome first serve basis so if you check in very late you may not beguaranteed a non smoking room. This after I said I would be checking in at around 11pm due to a 6 hour drive to get there. I couldn't bring myself to also then stay in a disgusting, smoke infested room. Absolutely awful and should be made illegal. I'm disgusted!
The kindness of strangers
Chain hotels, we've all been to a million, it looks like one from the outside, when you get in from the moment you get to reception you are hit by the warmth and joie de vivre of the staff, these people CANNOT do enough, no task is too small. SO if you want the chain hotel price with out the chain hotel attitude go to the Camponille.
TripAdvisor Reviews Campanile Glasgow
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