Camino Real El Paso
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Historical Traveler Reviews Camino Real El Paso
Charming 2 *
Everything you read in the other reviews is true of this hotel, with the exception of the carpet. I believe the carpet has been replaced. Ours was new and dark green. Anyway, this hotel is in downtown El Paso. There's really nothing close by (we were there on the weekend). However, it is very close to Juarez, so if you're venturing over to the market, it's great. I booked the room off of the Camino Real website, and it was around $80. I feel like I got what I paid for. If someone went in and cleaned up the rooms a bit, they could charge more, I believe. The room wasn't nasty, but there were a few hairs on the bathroom floor, and the electric plug in the bathroom was covered with grime. The lobby is beautiful, as is the dome bar. There were signed Picasso prints and Muro paintings (along w/ other renowned artists) on display which helped the ambiance very much. Our room was facing Juarez and the view especially at night was gorgeous. We ate at the restaurant, the one closest to the bar (can't remember the name). Service was excellent, food just mediocore. The older piano player in the restaurant seemed to be having a hard time competing w/ the jazz band playing outside the restaurant at the bar. We visited the club, which had a fair djay. I have the impression that this hotel is in dire need of new management. If someone went in and tweaked a few of the problems, it could be a top notch hotel. However, that said, for $80 bucks, I'd stay here again.
Old World Charm, Old West History
This hotel is a MUST SEE! El Paso sits on the Mexican Border, just across the Rio Grande River from Juarez, Mexico. This city is RICH in Old West History. This is where John Wesley Hardin, an old west criminal, was finally killed. He is buried in an unmarked grave in Concordia Cemetery in El Paso. The city's proper name is "El Paso del Norte", or translated, "the Pass of the North". The Butterfield Stage line ran through town, and is responsible for El Paso's existence. The main stop for the Butterfield Stage is not very far from the hotel. San Jacinto Plaza is 2 blocks away.
The Camino Real is where the infamous "4 dead in 5 seconds gunfight" took place. When you enter the hotel lounge, definitely look UP to see the most breath-taking stained-glass dome you can imagine. It has been there since the hotel was built in the late 1800's. The rooms are newly renovated and nicely appointed.
If you wish to see Old Mexico, the trolley cars run right in front of the hotel, and it only takes 10 minutes to get to Mexico. I will recommend that you speak to Jeri Segovia, the front desk manager. She is an El Paso native, and knows all of the great things to see around town. If you are able to, PLEASE make time to take a 150-mile trip to Carlsbad, NM to see the world famous Carlsbad Caverns. This is definitely one of the nicest hotels in town. Do consider staying there!
Spend your money at a better hotel
I used to live in El Paso and the Camino Real was the most talked about hotel--the place to have your wedding reception or formal dinner party. Yes, I attended many events at the hotel and had a positive image until I stayed at the Camino Real. I moved from El Paso and upon returning for homecoming event at UTEP my fiance and I decided to stay at this hotel. BIG MISTAKE. The room had a dingy not quite clean look and smelled musty. The bathroom was dirty and the floors looked as if they had never been mopped. Heck, I was afraid to touch the light switches. I spent a good hour cleaning the bathroom with my own disinfectant wipes. Then the housekeeping broke my bottle of perfume and the hotel reimbursed not even the full price that I paid for it. Also, it took room service 3 hours to bring us extra toilet paper--as I had to use my own from my emergency travel kit. Forget about talking to the hotel staff. Yes, go to the dinner party but don't stay there. I'm a seasoned traveler and this hotel was not a First Class place to stay.
Just walking into the hotel gives you an awesome feeling. Our room was clean an spacious. The employees were anxious to help with anything we needed. The best part of the hotel is the lobby bar with its magnificent domed ceiling. Our experience in the Dome Restaurant was one of rare complete ultimate service--worth the high price. It was close enough to the Mexican border that we took the trolly into Juarez and walked back. The hotel was very reasonable for its beauty, location and service.
Filthy Rooms great service
Great service, beautiful lobby, good food, but filthy rooms. Carpets stained, wallpaper peeling, bathrooms were terrible. Staff was accommodating and pleasant. Love El Paso.
Beautiful on the Outside - Horrible in the Inside
I thought this was the place to stay - How wrong could I be! It looks nice on the outside, but the rooms are horrible. They were large, but way outdated. Carpet looks like 20 years old, tears, and stains, just disgusting. Bar is great - enjoyed having drinks and nice entertainment. Food was OK in the restaurants, I think way overpriced.
Nothing to do around the area, very dark and kinda scary. Wouldn't stay here - Next time in town I'll stay by the airport.
Had a wonderful night's stay here. This is a wonderful hotel that seems to far exceed its price -- particularly as it appears to be the only full service hotel downtown. The rooms are nice and well apppointed, though it is clearly an older hotel (one pet peeve: my glorious, huge, marble-topped desk was far away from the phone, rendering it almost useless for work).
The casual restaurant downstairs is great and features an outstanding buffet option.
A bit of shabby class in El Paso
The beauty of this hotel is primarily in the lobby. There is a circular dark wood bar below a gorgeous, enormous tiffany glass dome. There was good live jazz one night that we were there. The lobby/bar furnishings are elegant and comfortable. I imagine this hotel was the hieght of elegance at one time, and it retains quite a bit of this.
By contrast, there is a newer, starker and cheaper looking lobby area near the elevators with tacky shops. The elevators themselves are warm wood inside, a lovely hotel feature, so why haven't they fixed the significant amount of scuffing that makes them look so bad? Don't go for the pool-- it's just an awful concrete highschool-gym-looking thing in a corner on the roof.
Service from the staff was excellent with one exception: We were iniitally put in rooms on the 4th floor that had only tiny windows way up at the top of the wall, out of reach, making them feel like a jail cell. Later, we realized these were the only rooms with this defect in the whole hotel (many stories tall). It was clear that the numerous other rooms could not have been full, so we couldn't understand why we would be put in these rooms first.
We complained and were moved to other rooms with normal windows. These were excellent. They were good sized with beautiful wood furnishings, and they were very clean.
Overall, this hotel was well worth the $90 AAA rate . Go to Cafe Central, across the street, if you get a chance.
I had excellent service, clean rooms, only faux pas were that my room service tray stayed in the hall for a long time and the casual dining room let tables sit un-bussed for quite a while. Hotel staff were friendly and helpful. I forgot my eyeglasses, have left a message with Lost and found. We'll see if they can help me. Otherwise, great place to stay.
Terrible Service & Filthy Room
1) Carpets stained & bathrooms dirty2) Minibar not stocked3) Roomservice wouldn't answer the phone Although we had reservations for 3 nights, we checked out the next morning. Simply awful. El Paso itself however was delightful. Friendly people, an easy walk across the bridge to visit Mexico. A nice town for a long weekend trip.
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