Cambridge City Hotel

Downing Street, Cambridge, Cambridgeshire, England, CB2 3DT, United Kingdom | 4 star hotel
Searching for availability...
*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.
 

How has this hotel rated in the past?

  What's this?
Discover trends in hotel experiences based on real traveler reviews and ratings. Mouse over circles to see what some travelers had to say.

Location

This 4 star hotel, located on Downing Street, Cambridge, is near Cambridge Arts Picture House, Cambridge Corn Exchange, Sedgwick Museum of Geology, and University Museum of Zoology.
Map this hotel

Amenities

       

    Historical Traveler Reviews Cambridge City Hotel

    Excellent Hotel

    from

    We stayed in this hotel for two nights in October 2004 to celebrate our 40th wedding anniversary. We didn't pay as much as other people have mentioned. The best place to book this hotel is on the Crown Plaza's own website. They guarantee the cheapest online price.

    We couldn't find the hotel at first and drove round Cambridge for about an hour. I then telephoned them and asked where they were. They 'phoned me back on my mobile and then talked us to the hotel. When we arrived our bags were taken from us and we were then given a complimentary drink.

    We thought this hotel was excellent and had no complaints whatsoever.

    Another mediocre experience

    from

    I stayed at this hotel 3 or 4 times over the past 3 years, the last time in mid-December 2004, and I was consistently disappointed. The rooms are unpleasant and too hot, because the windows don't open which allows you to enjoy the smells of hundreds of guests before you. The mattress is very hard and the pillows very soft; very uncomfortable. For breakfast, the buffet is unworthy of a Crowne Plaza hotel, with very limited choice and bad service.

    Cambridge is not a good place for hotels overall, but try the Holiday Inn instead.

    Consistently very good

    from

    I've stayed here 3 times and the hotel has consistently been excellent - very comfortable, clean, rooms truly smoke-free, etc. I don't know why others are giving it negative reviews; it is the only hotel in England that has consistently exceeded my expectations. Beds are American-style (firm and relatively flat).

    Be sure to check out government employee rates (if applicable) and specials. Also, note that it is within walking distance of the Drummer Street Bus Station; you probably won't need a taxi after arriving on the bus from Gatwick.

    Rough around the edges

    from

    I stayed at the Crowne Plaza for three nights in May 2004, the rooms were clean and comfortable, equiped with everything you need whilst you are away from home (I.e Mini bar, iron, trouser press, TV etc)

    The hotel is perfect for location, but so overpriced for what you get.

    The catering staff were incredibley rude and the bar staff not much better.

    When you are paying over 190.00 a night, you do expect value for money, unfortunately you just don't get it at the plaza.

    Clean and comfortable

    from

    A nice clean comfortalbe hotel with very helpful staff. Including providing restraunt recommendations and dircetions. There was a fire alarm during the stay and a letter of apology under the door the next afternoon. Centrally located with a nice buffet breakfast.

    Good Chain Hotel

    from

    The Crowne Plaza Cambridge is a good, centralized option for exploring central Cambridge and the University areas. The hotel represents the Intercontinental chain well and provides good service that you would expect from a well run chain. Our only complaint was the heat, which obviously was beyond the hotel's control. A fan in every room would help, but in our case, the hotel was out of fans when we requested one.

    However, I believe their claim that they tried to buy more but all of the stores were sold out during the recent heatwave. The breakfast buffet was exceptional in a time when "continental breakfast" can be the most deceiving descriptive term out there. A good choice for those looking for an above average chain hotel experience.

    Great 4 star hotel

    from

    We love this hotel and have been back many times. The rooms are lovely and a good size though you need to be upgraded to get a view over cambridge- some of the rooms have views over the reception area. The breakfast is unbeatible, the staff are helpful and the hotel is located right in the centre. I would reccomend eating out in the evening as the hotel restaurant is nothing special and expensive- the Loch Fyne Fish Restaurant is just round the corner and is very nice. If you are choosing to stay in Cambridge this is definitely the best place

    Enjoyable weekend

    from

    Last minute booking, central location, quiet inside rooms. Excellent cooked breakfast. Very helpful staff in reception.

    Great stay

    from

    Wonderful stay, upgraded. Cannot fault the reservation organisers. Keep up the good work.

    Crowne Plaza features high prices and shoddy service

    from

    The Crowne Plaza in Cambridge is in a very convenient location, but it suffers in service and price.

    Among the faults of this hotel:

    1. Staff do not answer email inquiries, either to book a room or to confirm a reservation.

    2. Prices vary; two people travelling together can be charged two wildly different prices, and it's impossible to determine why.

    3. Staff offer items which seem complimentary, but which are added to the bill.

    4. Bell staff are inexperienced. They broke my luggage, and the hotel denies any responsibility.

    5. The breakfast is a huge cost with little value -- go around the corner for a decent breakfast.

    TripAdvisor Reviews Cambridge City Hotel

    4.00 of 5 stars Excellent
     

    Travel Blogs from Cambridge

    A days rest in Ely

    A travel blog entry by rortyc on Aug 11, 2014

    4 photos

    Today was our first (and only) day without cycling. After a late breakfast we set about the job of sight seeing in Ely. It is a lovely city with much to explore and we wiled away most of the day walking about the city and paying homage at Cromwell's House and also visiting the Ely museum.

    The Riverside Inn is definitely ...

    Us vs. Hurricane Bertha

    A travel blog entry by rortyc on Aug 10, 2014

    1 photo

    ... it was against us. The rain stopped as we turned onto the track that lead by the long straight drainage ditches and the wind had turned more to a south easterly and we were heading south west. so it was more of a buffeting than the head-wind we had feared. The drainage canals were dotted with wind pumps of varying ages which had to be built as the land either side of the canals gradually shrunk and then lowered through the win erosion of the ...

    Learning in Cambridge

    A travel blog entry by reynauld on Jul 25, 2014

    10 photos

    ... br> I am literally Rest-Less.

    I have found out that if I don't keep myself busy with my endless list of unfinished projects, that I feel quite lost and useless.

    Today I felt like a tourist. I wandered the streets, not knowing what to see or what to look at.
    I didn't know what was on, or where to go. I ate lunch, and felt bloated. It was very disturbing.

    The things that I thought would excite me about ...

    The Grass is Always Greener - But Is It? (Hat)

    A travel blog entry by hatandtubbz on May 03, 2014

    2 comments, 11 photos

    ... and tumbling tombstones; Japan has intricate tea ceremonies and, although ours just involves a knitted tea cosy, a "cuppa" for us is just as warming. I admit we don't have the rugged coastline of Australia or the stunning beaches of Asia or Brazil, but we do have some wonderful coastline all around the country and when you meet Mongolians who haven't even seen the sea, you cannot help but feel lucky to live in a place surrounded by water. So, even though we don't have ...

    Cambridge and then home

    A travel blog entry by jannettek on Jun 22, 2013

    21 photos

    ... spread out, but has a very large shopping area. A covered shopping centre at that - something that is a rarity here - figure that out in the climate here!

    Our last sightseeing day was in Cambridge, a university town that that we love. Its low buildings, the many attractive university colleges, and the winding River Cam provide a lovely background to the energy of the many student-centred cafes and shops. It ...