Cambridge City Hotel

Address: 20 Downing Street, Cambridge, Cambridgeshire, England, CB2 3DT, United Kingdom | 4 star hotel
Searching for availability...
*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.

How has this hotel rated in the past?

  What's this?
Discover trends in hotel experiences based on real traveler reviews and ratings. Mouse over circles to see what some travelers had to say.


This 4 star hotel, located on 20 Downing Street, Cambridge, is near Cambridge Arts Picture House, Cambridge Corn Exchange, Sedgwick Museum of Geology, and Museum of Archaeology and Anthropology.
Map this hotel



    Historical Traveler Reviews Cambridge City Hotel

    Excellent Hotel


    We stayed in this hotel for two nights in October 2004 to celebrate our 40th wedding anniversary. We didn't pay as much as other people have mentioned. The best place to book this hotel is on the Crown Plaza's own website. They guarantee the cheapest online price.

    We couldn't find the hotel at first and drove round Cambridge for about an hour. I then telephoned them and asked where they were. They 'phoned me back on my mobile and then talked us to the hotel. When we arrived our bags were taken from us and we were then given a complimentary drink.

    We thought this hotel was excellent and had no complaints whatsoever.

    Another mediocre experience


    I stayed at this hotel 3 or 4 times over the past 3 years, the last time in mid-December 2004, and I was consistently disappointed. The rooms are unpleasant and too hot, because the windows don't open which allows you to enjoy the smells of hundreds of guests before you. The mattress is very hard and the pillows very soft; very uncomfortable. For breakfast, the buffet is unworthy of a Crowne Plaza hotel, with very limited choice and bad service.

    Cambridge is not a good place for hotels overall, but try the Holiday Inn instead.

    Consistently very good


    I've stayed here 3 times and the hotel has consistently been excellent - very comfortable, clean, rooms truly smoke-free, etc. I don't know why others are giving it negative reviews; it is the only hotel in England that has consistently exceeded my expectations. Beds are American-style (firm and relatively flat).

    Be sure to check out government employee rates (if applicable) and specials. Also, note that it is within walking distance of the Drummer Street Bus Station; you probably won't need a taxi after arriving on the bus from Gatwick.

    Rough around the edges


    I stayed at the Crowne Plaza for three nights in May 2004, the rooms were clean and comfortable, equiped with everything you need whilst you are away from home (I.e Mini bar, iron, trouser press, TV etc)

    The hotel is perfect for location, but so overpriced for what you get.

    The catering staff were incredibley rude and the bar staff not much better.

    When you are paying over 190.00 a night, you do expect value for money, unfortunately you just don't get it at the plaza.

    Clean and comfortable


    A nice clean comfortalbe hotel with very helpful staff. Including providing restraunt recommendations and dircetions. There was a fire alarm during the stay and a letter of apology under the door the next afternoon. Centrally located with a nice buffet breakfast.

    Good Chain Hotel


    The Crowne Plaza Cambridge is a good, centralized option for exploring central Cambridge and the University areas. The hotel represents the Intercontinental chain well and provides good service that you would expect from a well run chain. Our only complaint was the heat, which obviously was beyond the hotel's control. A fan in every room would help, but in our case, the hotel was out of fans when we requested one.

    However, I believe their claim that they tried to buy more but all of the stores were sold out during the recent heatwave. The breakfast buffet was exceptional in a time when "continental breakfast" can be the most deceiving descriptive term out there. A good choice for those looking for an above average chain hotel experience.

    Great 4 star hotel


    We love this hotel and have been back many times. The rooms are lovely and a good size though you need to be upgraded to get a view over cambridge- some of the rooms have views over the reception area. The breakfast is unbeatible, the staff are helpful and the hotel is located right in the centre. I would reccomend eating out in the evening as the hotel restaurant is nothing special and expensive- the Loch Fyne Fish Restaurant is just round the corner and is very nice. If you are choosing to stay in Cambridge this is definitely the best place

    Enjoyable weekend


    Last minute booking, central location, quiet inside rooms. Excellent cooked breakfast. Very helpful staff in reception.

    Great stay


    Wonderful stay, upgraded. Cannot fault the reservation organisers. Keep up the good work.

    Crowne Plaza features high prices and shoddy service


    The Crowne Plaza in Cambridge is in a very convenient location, but it suffers in service and price.

    Among the faults of this hotel:

    1. Staff do not answer email inquiries, either to book a room or to confirm a reservation.

    2. Prices vary; two people travelling together can be charged two wildly different prices, and it's impossible to determine why.

    3. Staff offer items which seem complimentary, but which are added to the bill.

    4. Bell staff are inexperienced. They broke my luggage, and the hotel denies any responsibility.

    5. The breakfast is a huge cost with little value -- go around the corner for a decent breakfast.

    TripAdvisor Reviews Cambridge City Hotel

    4.00 of 5 stars Excellent

    Travel Blogs from Cambridge

    Off to Cambridge we go!

    A travel blog entry by brett_n_jen on Oct 29, 2015

    19 photos

    ... s place and then drive through the quaint village of Grantchester. Syd Barrett and Dave Gilmour from Pink Floyd also used to hang out here in their youth and they even have a tune called “Grantchester Meadows.” Recently the town has been used by the BBC as they film a detective series in town called “Grantchester” about a crime-solving vicar…only in England! Lastly Antony took us to a proper English pub called The Blue Ball Inn (WTF) that had ...

    Five hours in Cambridge

    A travel blog entry by keshiak on Apr 27, 2015

    3 photos

    Driving from Dunstanble, Cambridge is about an hour and a bit away. Just outside of the city you can do their Park & Ride bus system which will take you right into the heart of the city - a cheaper option than paying for parking. However, we did the latter, and paid for parking - like chumps. One of the first things we noticed upon arrival was how busy it was, not just in people walking around, but cars and signs were everywhere, as we had arrived ...

    A Boys day out

    A travel blog entry by ivanandchris on Jul 28, 2014

    1 comment, 5 photos

    So off we go on the bus, yes the public transport thing. This bus runs down an old disbanded railway line that cars cannot access, thus making the trip very straight forward. Brilliant! Rob, Chris and I went into Cambridge for a spot of study, sightseeing, lunch and naturally beer tasting. Why not? we ask ourselves. Nobody has to drive.
    Beautiful ...

    University and Punting

    A travel blog entry by smittee on Aug 27, 2013

    45 photos

    ... is a great way to see the river and central Cambridge without some of the crowds. The gardens are however closed during the winter.

    Queens' college is amongst the oldest and largest colleges of the university, founded in 1448 by Margaret of Anjou, the Queen of Henry VI, who founded King's College, The college spans both sides of the river Cam, colloquially referred to as the "light side" and the "dark side", with the world famous Mathematical Bridge connecting ...

    First stop Cambridge

    A travel blog entry by nkirthi on Jun 10, 2013

    214 photos

    ... Learn about the importance of DNA and have a go (in the lab) at extracting DNA from bananas and strawberries.
    Paper and colour chromatography
    Join our scientists in the lab to find out how to purify proteins from cells using two key colour chromatography (separation) methods involving filter paper and gel filtration columns.
    It was very nice for us adults as well, I think that DNA extraction was ...