Cambridge City Hotel

Address: 20 Downing Street, Cambridge, Cambridgeshire, England, CB2 3DT, United Kingdom | 4 star hotel
 
Searching for availability...
*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.
 

How has this hotel rated in the past?

  What's this?
Discover trends in hotel experiences based on real traveler reviews and ratings. Mouse over circles to see what some travelers had to say.

Location

This 4 star hotel, located on 20 Downing Street, Cambridge, is near Cambridge Arts Picture House, Cambridge Corn Exchange, Sedgwick Museum of Geology, and Museum of Archaeology and Anthropology.
Map this hotel

Amenities

       

    Historical Traveler Reviews Cambridge City Hotel

    Excellent Hotel

    from

    We stayed in this hotel for two nights in October 2004 to celebrate our 40th wedding anniversary. We didn't pay as much as other people have mentioned. The best place to book this hotel is on the Crown Plaza's own website. They guarantee the cheapest online price.

    We couldn't find the hotel at first and drove round Cambridge for about an hour. I then telephoned them and asked where they were. They 'phoned me back on my mobile and then talked us to the hotel. When we arrived our bags were taken from us and we were then given a complimentary drink.

    We thought this hotel was excellent and had no complaints whatsoever.

    Another mediocre experience

    from

    I stayed at this hotel 3 or 4 times over the past 3 years, the last time in mid-December 2004, and I was consistently disappointed. The rooms are unpleasant and too hot, because the windows don't open which allows you to enjoy the smells of hundreds of guests before you. The mattress is very hard and the pillows very soft; very uncomfortable. For breakfast, the buffet is unworthy of a Crowne Plaza hotel, with very limited choice and bad service.

    Cambridge is not a good place for hotels overall, but try the Holiday Inn instead.

    Consistently very good

    from

    I've stayed here 3 times and the hotel has consistently been excellent - very comfortable, clean, rooms truly smoke-free, etc. I don't know why others are giving it negative reviews; it is the only hotel in England that has consistently exceeded my expectations. Beds are American-style (firm and relatively flat).

    Be sure to check out government employee rates (if applicable) and specials. Also, note that it is within walking distance of the Drummer Street Bus Station; you probably won't need a taxi after arriving on the bus from Gatwick.

    Rough around the edges

    from

    I stayed at the Crowne Plaza for three nights in May 2004, the rooms were clean and comfortable, equiped with everything you need whilst you are away from home (I.e Mini bar, iron, trouser press, TV etc)

    The hotel is perfect for location, but so overpriced for what you get.

    The catering staff were incredibley rude and the bar staff not much better.

    When you are paying over 190.00 a night, you do expect value for money, unfortunately you just don't get it at the plaza.

    Clean and comfortable

    from

    A nice clean comfortalbe hotel with very helpful staff. Including providing restraunt recommendations and dircetions. There was a fire alarm during the stay and a letter of apology under the door the next afternoon. Centrally located with a nice buffet breakfast.

    Good Chain Hotel

    from

    The Crowne Plaza Cambridge is a good, centralized option for exploring central Cambridge and the University areas. The hotel represents the Intercontinental chain well and provides good service that you would expect from a well run chain. Our only complaint was the heat, which obviously was beyond the hotel's control. A fan in every room would help, but in our case, the hotel was out of fans when we requested one.

    However, I believe their claim that they tried to buy more but all of the stores were sold out during the recent heatwave. The breakfast buffet was exceptional in a time when "continental breakfast" can be the most deceiving descriptive term out there. A good choice for those looking for an above average chain hotel experience.

    Great 4 star hotel

    from

    We love this hotel and have been back many times. The rooms are lovely and a good size though you need to be upgraded to get a view over cambridge- some of the rooms have views over the reception area. The breakfast is unbeatible, the staff are helpful and the hotel is located right in the centre. I would reccomend eating out in the evening as the hotel restaurant is nothing special and expensive- the Loch Fyne Fish Restaurant is just round the corner and is very nice. If you are choosing to stay in Cambridge this is definitely the best place

    Enjoyable weekend

    from

    Last minute booking, central location, quiet inside rooms. Excellent cooked breakfast. Very helpful staff in reception.

    Great stay

    from

    Wonderful stay, upgraded. Cannot fault the reservation organisers. Keep up the good work.

    Crowne Plaza features high prices and shoddy service

    from

    The Crowne Plaza in Cambridge is in a very convenient location, but it suffers in service and price.

    Among the faults of this hotel:

    1. Staff do not answer email inquiries, either to book a room or to confirm a reservation.

    2. Prices vary; two people travelling together can be charged two wildly different prices, and it's impossible to determine why.

    3. Staff offer items which seem complimentary, but which are added to the bill.

    4. Bell staff are inexperienced. They broke my luggage, and the hotel denies any responsibility.

    5. The breakfast is a huge cost with little value -- go around the corner for a decent breakfast.

    TripAdvisor Reviews Cambridge City Hotel

    4.00 of 5 stars Excellent
     

    Travel Blogs from Cambridge

    Getting into the groove.

    A travel blog entry by cdickson6 on Jun 06, 2015

    2 comments, 5 photos

    ... and a glass of wine before retiring to our room at the Peterborough Travelodge. It has taken some time to get used to the hours of darkness as it does not become completely dark until around 10pm at night and is daylight not long after 4am in the morning. The following morning we decided to skip breakfast and get on the road as soon as possible to make up time. We wanted to arrive in Morcombe to meet up with Greg and Kerrie, and Chris as early ...

    Five hours in Cambridge

    A travel blog entry by keshiak on Apr 27, 2015

    3 photos

    ... weekend. So if you can imagine, there were tons of people walking around in their gowns, looking all sharp, or "smart", to be real English about it.
    This aside, food was on the mind. After parking the car we turned a corner and saw a beautiful sign and followed our nose into "Byron - Proper Hamburger" - when in Cambridge, amiright? Both starving, we ordered tortilla chips and guac, a salad for me (we were there to shop for a wedding we are going to ...

    Le Tour De France!

    A travel blog entry by fergalicious on Jul 07, 2014

    12 photos

    Each year the Tour de France committee appoints one country to host the first three stages of the race. England was chosen this year and Cambridge held one of the stages! We had just returned from Scotland in time to stand in place to see the parade and riders roll past.

    Matthew picked a spot for us near the turn so we could see the racers twice, once on each side of a hairpin turn. ...

    The last post...210 memories & thank yous

    A travel blog entry by 210pairsofpants on Mar 01, 2014

    5 photos

    ... br>
    Feeling sick on the ferry boat across the river to Asiatique in Bangkok

    Getting upgraded to an ensuite pitch at Huskisson Beach campsite, our own shower and toilet!

    Seeing the penguins on Boulders Beach

    Climbing all the way to the lighthouse at Cape Point and getting our photo at the most south-westerly point in Africa

    Taking Daisy the dog for walkies whilst we dog-sat for Maureen and Brian

    Treating ourselves to ...

    University and Punting

    A travel blog entry by smittee on Aug 27, 2013

    45 photos

    ... The architecture is amazing and I really liked the ceiling and the stained glass windows.

    Trinity College

    Trinity College is the largest college in the university and was founded by Henry VIII in 1546. The great Gate where you enter is older than the college itself. There is 1 fee to enter the college. We walked around the courtyard which has impressive fountain and the beautiful chapel with the statues of Sir Isaac Newton and Lord Tennyson and the organ. ...