Cambridge City Hotel

Address: Downing Street, Cambridge, Cambridgeshire, England, CB2 3DT, United Kingdom | 4 star hotel
Searching for availability...
*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.

How has this hotel rated in the past?

  What's this?
Discover trends in hotel experiences based on real traveler reviews and ratings. Mouse over circles to see what some travelers had to say.


This 4 star hotel, located on Downing Street, Cambridge, is near Cambridge Arts Picture House, Cambridge Corn Exchange, Sedgwick Museum of Geology, and Museum of Archaeology and Anthropology.
Map this hotel


Photos of Cambridge City Hotel

    View all photos

      Historical Traveler Reviews Cambridge City Hotel

      Excellent Hotel


      We stayed in this hotel for two nights in October 2004 to celebrate our 40th wedding anniversary. We didn't pay as much as other people have mentioned. The best place to book this hotel is on the Crown Plaza's own website. They guarantee the cheapest online price.

      We couldn't find the hotel at first and drove round Cambridge for about an hour. I then telephoned them and asked where they were. They 'phoned me back on my mobile and then talked us to the hotel. When we arrived our bags were taken from us and we were then given a complimentary drink.

      We thought this hotel was excellent and had no complaints whatsoever.

      Another mediocre experience


      I stayed at this hotel 3 or 4 times over the past 3 years, the last time in mid-December 2004, and I was consistently disappointed. The rooms are unpleasant and too hot, because the windows don't open which allows you to enjoy the smells of hundreds of guests before you. The mattress is very hard and the pillows very soft; very uncomfortable. For breakfast, the buffet is unworthy of a Crowne Plaza hotel, with very limited choice and bad service.

      Cambridge is not a good place for hotels overall, but try the Holiday Inn instead.

      Consistently very good


      I've stayed here 3 times and the hotel has consistently been excellent - very comfortable, clean, rooms truly smoke-free, etc. I don't know why others are giving it negative reviews; it is the only hotel in England that has consistently exceeded my expectations. Beds are American-style (firm and relatively flat).

      Be sure to check out government employee rates (if applicable) and specials. Also, note that it is within walking distance of the Drummer Street Bus Station; you probably won't need a taxi after arriving on the bus from Gatwick.

      Rough around the edges


      I stayed at the Crowne Plaza for three nights in May 2004, the rooms were clean and comfortable, equiped with everything you need whilst you are away from home (I.e Mini bar, iron, trouser press, TV etc)

      The hotel is perfect for location, but so overpriced for what you get.

      The catering staff were incredibley rude and the bar staff not much better.

      When you are paying over £190.00 a night, you do expect value for money, unfortunately you just don't get it at the plaza.

      Clean and comfortable


      A nice clean comfortalbe hotel with very helpful staff. Including providing restraunt recommendations and dircetions. There was a fire alarm during the stay and a letter of apology under the door the next afternoon. Centrally located with a nice buffet breakfast.

      Good Chain Hotel


      The Crowne Plaza Cambridge is a good, centralized option for exploring central Cambridge and the University areas. The hotel represents the Intercontinental chain well and provides good service that you would expect from a well run chain. Our only complaint was the heat, which obviously was beyond the hotel's control. A fan in every room would help, but in our case, the hotel was out of fans when we requested one.

      However, I believe their claim that they tried to buy more but all of the stores were sold out during the recent heatwave. The breakfast buffet was exceptional in a time when "continental breakfast" can be the most deceiving descriptive term out there. A good choice for those looking for an above average chain hotel experience.

      Great 4 star hotel


      We love this hotel and have been back many times. The rooms are lovely and a good size though you need to be upgraded to get a view over cambridge- some of the rooms have views over the reception area. The breakfast is unbeatible, the staff are helpful and the hotel is located right in the centre. I would reccomend eating out in the evening as the hotel restaurant is nothing special and expensive- the Loch Fyne Fish Restaurant is just round the corner and is very nice. If you are choosing to stay in Cambridge this is definitely the best place

      Enjoyable weekend


      Last minute booking, central location, quiet inside rooms. Excellent cooked breakfast. Very helpful staff in reception.

      Great stay


      Wonderful stay, upgraded. Cannot fault the reservation organisers. Keep up the good work.

      Crowne Plaza features high prices and shoddy service


      The Crowne Plaza in Cambridge is in a very convenient location, but it suffers in service and price.

      Among the faults of this hotel:

      1. Staff do not answer email inquiries, either to book a room or to confirm a reservation.

      2. Prices vary; two people travelling together can be charged two wildly different prices, and it's impossible to determine why.

      3. Staff offer items which seem complimentary, but which are added to the bill.

      4. Bell staff are inexperienced. They broke my luggage, and the hotel denies any responsibility.

      5. The breakfast is a huge cost with little value -- go around the corner for a decent breakfast.

      TripAdvisor Reviews Cambridge City Hotel

      4.00 of 5 stars Excellent

      Travel Blogs from Cambridge

      London, computers and shipping

      A travel blog entry by bstokesdenver on Sep 16, 2014

      5 photos

      ... There is still lots to see - Maybe we will return when we get to London next week.

      PC World is like Best Buy and they sort out our computers and don't even charge us. We spend a small fortune sending our scope, tripod and walking sticks home. No room for them for the rest of the trip. We need to pack light for all the moving around we will be doing. It is time to get serious about our time after England.

      Relax mode

      A travel blog entry by lisaajane on Sep 07, 2014

      1 comment

      I did very little today. I went for a walk and I read.
      I didn't cook. I had the lovely Chris to cook scrumptious meals for me.
      I didn't clean. Wasn't anything to clean.
      I just went out under a tree and did nothing.

      DAY 3: On the train to Cambridge to visit Lyra.

      A travel blog entry by jsalon on Mar 24, 2014

      34 photos

      ... and am able to reach Stephanie. Thank God for google maps. The train station is massive with so many exits in all directions. Because of Google maps, my iPhone was able to tell me which direction to go to get to the British library. Upon entering I see Stephanie, and it was like old times. I had non-stop questions about London and their lives now. As soon as I met Shelby (her daughter), we all took the tube to get meet Aaron - as he was in business in another ...

      Stroll around Cambridge's colleges

      A travel blog entry by beoms on Aug 14, 2013

      11 photos

      ... partie de Trinity collège). On a dû demander notre chemin au gardien et on en a profité pour discuter un peu. On a appris comment les étudiants sont assignés dans les différents collèges. Ils n'utilisent pas un Choipeaux, à la place chaque étudiant fait une liste des 3 collèges qui lui plaisent. Cependant, pour Trinity ils doivent passer un exam et un entretient. Il n'y a que les meilleurs à Trinity. Ok, retournons à nos moutons. Ils ont de vieux grimoires dans la bibliothèque mais ...

      Darwin's Cambridge - Christ's College

      A travel blog entry by dr.cummins on Jun 25, 2013

      24 photos

      ... at his time, but this exhibit had been taken down last year. I am lucky to have found that out just before I left, or I probably would have been in tears. There are great photographs on the internet, and a contact here gave me postcards as well.

      Christ's College is absolutely beautiful, and he was so lucky to have been able to go here! Good thing he couldn't hack medical school!