Cambridge City Hotel

Address: 20 Downing Street, Cambridge, Cambridgeshire, England, CB2 3DT, United Kingdom | 4 star hotel
 
Searching for availability...
*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.
 

How has this hotel rated in the past?

  What's this?
Discover trends in hotel experiences based on real traveler reviews and ratings. Mouse over circles to see what some travelers had to say.

Location

This 4 star hotel, located on 20 Downing Street, Cambridge, is near Cambridge Arts Picture House, Cambridge Corn Exchange, Sedgwick Museum of Geology, and Museum of Archaeology and Anthropology.
Map this hotel

Amenities

Photos of Cambridge City Hotel

    View all photos
         

      Historical Traveler Reviews Cambridge City Hotel

      Excellent Hotel

      from

      We stayed in this hotel for two nights in October 2004 to celebrate our 40th wedding anniversary. We didn't pay as much as other people have mentioned. The best place to book this hotel is on the Crown Plaza's own website. They guarantee the cheapest online price.

      We couldn't find the hotel at first and drove round Cambridge for about an hour. I then telephoned them and asked where they were. They 'phoned me back on my mobile and then talked us to the hotel. When we arrived our bags were taken from us and we were then given a complimentary drink.

      We thought this hotel was excellent and had no complaints whatsoever.

      Another mediocre experience

      from

      I stayed at this hotel 3 or 4 times over the past 3 years, the last time in mid-December 2004, and I was consistently disappointed. The rooms are unpleasant and too hot, because the windows don't open which allows you to enjoy the smells of hundreds of guests before you. The mattress is very hard and the pillows very soft; very uncomfortable. For breakfast, the buffet is unworthy of a Crowne Plaza hotel, with very limited choice and bad service.

      Cambridge is not a good place for hotels overall, but try the Holiday Inn instead.

      Consistently very good

      from

      I've stayed here 3 times and the hotel has consistently been excellent - very comfortable, clean, rooms truly smoke-free, etc. I don't know why others are giving it negative reviews; it is the only hotel in England that has consistently exceeded my expectations. Beds are American-style (firm and relatively flat).

      Be sure to check out government employee rates (if applicable) and specials. Also, note that it is within walking distance of the Drummer Street Bus Station; you probably won't need a taxi after arriving on the bus from Gatwick.

      Rough around the edges

      from

      I stayed at the Crowne Plaza for three nights in May 2004, the rooms were clean and comfortable, equiped with everything you need whilst you are away from home (I.e Mini bar, iron, trouser press, TV etc)

      The hotel is perfect for location, but so overpriced for what you get.

      The catering staff were incredibley rude and the bar staff not much better.

      When you are paying over 190.00 a night, you do expect value for money, unfortunately you just don't get it at the plaza.

      Clean and comfortable

      from

      A nice clean comfortalbe hotel with very helpful staff. Including providing restraunt recommendations and dircetions. There was a fire alarm during the stay and a letter of apology under the door the next afternoon. Centrally located with a nice buffet breakfast.

      Good Chain Hotel

      from

      The Crowne Plaza Cambridge is a good, centralized option for exploring central Cambridge and the University areas. The hotel represents the Intercontinental chain well and provides good service that you would expect from a well run chain. Our only complaint was the heat, which obviously was beyond the hotel's control. A fan in every room would help, but in our case, the hotel was out of fans when we requested one.

      However, I believe their claim that they tried to buy more but all of the stores were sold out during the recent heatwave. The breakfast buffet was exceptional in a time when "continental breakfast" can be the most deceiving descriptive term out there. A good choice for those looking for an above average chain hotel experience.

      Great 4 star hotel

      from

      We love this hotel and have been back many times. The rooms are lovely and a good size though you need to be upgraded to get a view over cambridge- some of the rooms have views over the reception area. The breakfast is unbeatible, the staff are helpful and the hotel is located right in the centre. I would reccomend eating out in the evening as the hotel restaurant is nothing special and expensive- the Loch Fyne Fish Restaurant is just round the corner and is very nice. If you are choosing to stay in Cambridge this is definitely the best place

      Enjoyable weekend

      from

      Last minute booking, central location, quiet inside rooms. Excellent cooked breakfast. Very helpful staff in reception.

      Great stay

      from

      Wonderful stay, upgraded. Cannot fault the reservation organisers. Keep up the good work.

      Crowne Plaza features high prices and shoddy service

      from

      The Crowne Plaza in Cambridge is in a very convenient location, but it suffers in service and price.

      Among the faults of this hotel:

      1. Staff do not answer email inquiries, either to book a room or to confirm a reservation.

      2. Prices vary; two people travelling together can be charged two wildly different prices, and it's impossible to determine why.

      3. Staff offer items which seem complimentary, but which are added to the bill.

      4. Bell staff are inexperienced. They broke my luggage, and the hotel denies any responsibility.

      5. The breakfast is a huge cost with little value -- go around the corner for a decent breakfast.

      TripAdvisor Reviews Cambridge City Hotel

      4.00 of 5 stars Excellent
       

      Travel Blogs from Cambridge

      Snow has finally arrived!

      A travel blog entry by vegi_table on Feb 03, 2015

      20 photos

      ... then many! I stood transfixed as I always do when snow falls!

      The irony for me is that we had a mini holiday booked and I knew that even though I'd be waking to the wonder of settled snow, I'd have to walk through it and get on a train which would take me away from it!!!! But I enjoyed it while I could. I couldn't sleep much, kept hopping up to look out the window...and woke early to get ready to meander through the villages.

      I can only cross my fingers for more :) ...

      Of Slow Cards, Green Trees and Academic Things

      A travel blog entry by w14 on Aug 02, 2014

      26 photos

      ... quot;,"sans-serif&qu ot;; font-size: 11pt; font-style: normal; font-weight: normal;">When women were first allowed on campus the men wore black armbands signifying the death of education.

    • Wasn’t until 1980 when the Queen Mum was awarded an honorary degree from Cambridge were women actually allowed ...

    • Long Live Doxbridge

      A travel blog entry by karatedude99999 on Apr 15, 2014

      5 photos

      ... quite a bit of time hanging out with Josh and his girlfriend Harriet, even meeting up with them in London before Christmas. Josh is a native of Cambridgeshire, and lives in a town about a 25-minute drive away. He was kind enough to agree to meet me at Cambridge and show me around.

      Before I begin the narrative of today’s events I promised I would give a quick shout out to Harriet, who is getting a small taste of this strange ...

      DAY 3: On the train to Cambridge to visit Lyra.

      A travel blog entry by jsalon on Mar 24, 2014

      34 photos

      ... North of London but once was a trading post. Yep, a river CAM once reached all the way to the coast, but it dried up in the 1700 or 1800s. It was a strategic area that many peoples inhabited well before Cambridge University became established here. The "college" system all began here. Lyra was an excellent tour guide as she knew what I wanted to see. Of course, the British waiting service at our last stop - because I got hungry again ...and so did she...was ...

      My experience in the Green Chapel

      A travel blog entry by kalileonard on Oct 30, 2013

      I haven't been writing in my journal much. This past year has just been so hectic! I remember the battle with the green knight like it was yesterday, and it has been past a year and a day. I still remember that day, and I got to thinking that maybe I need to write it down before I forget something that impacted my life. This is how the day went, It was New years day, and it was time for me to meet the green knight at ...