Cambridge City Hotel

Address: 20 Downing Street, Cambridge, Cambridgeshire, England, CB2 3DT, United Kingdom | 4 star hotel
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This 4 star hotel, located on 20 Downing Street, Cambridge, is near Cambridge Arts Picture House, Cambridge Corn Exchange, Sedgwick Museum of Geology, and Museum of Archaeology and Anthropology.
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    Historical Traveler Reviews Cambridge City Hotel

    Excellent Hotel


    We stayed in this hotel for two nights in October 2004 to celebrate our 40th wedding anniversary. We didn't pay as much as other people have mentioned. The best place to book this hotel is on the Crown Plaza's own website. They guarantee the cheapest online price.

    We couldn't find the hotel at first and drove round Cambridge for about an hour. I then telephoned them and asked where they were. They 'phoned me back on my mobile and then talked us to the hotel. When we arrived our bags were taken from us and we were then given a complimentary drink.

    We thought this hotel was excellent and had no complaints whatsoever.

    Another mediocre experience


    I stayed at this hotel 3 or 4 times over the past 3 years, the last time in mid-December 2004, and I was consistently disappointed. The rooms are unpleasant and too hot, because the windows don't open which allows you to enjoy the smells of hundreds of guests before you. The mattress is very hard and the pillows very soft; very uncomfortable. For breakfast, the buffet is unworthy of a Crowne Plaza hotel, with very limited choice and bad service.

    Cambridge is not a good place for hotels overall, but try the Holiday Inn instead.

    Consistently very good


    I've stayed here 3 times and the hotel has consistently been excellent - very comfortable, clean, rooms truly smoke-free, etc. I don't know why others are giving it negative reviews; it is the only hotel in England that has consistently exceeded my expectations. Beds are American-style (firm and relatively flat).

    Be sure to check out government employee rates (if applicable) and specials. Also, note that it is within walking distance of the Drummer Street Bus Station; you probably won't need a taxi after arriving on the bus from Gatwick.

    Rough around the edges


    I stayed at the Crowne Plaza for three nights in May 2004, the rooms were clean and comfortable, equiped with everything you need whilst you are away from home (I.e Mini bar, iron, trouser press, TV etc)

    The hotel is perfect for location, but so overpriced for what you get.

    The catering staff were incredibley rude and the bar staff not much better.

    When you are paying over 190.00 a night, you do expect value for money, unfortunately you just don't get it at the plaza.

    Clean and comfortable


    A nice clean comfortalbe hotel with very helpful staff. Including providing restraunt recommendations and dircetions. There was a fire alarm during the stay and a letter of apology under the door the next afternoon. Centrally located with a nice buffet breakfast.

    Good Chain Hotel


    The Crowne Plaza Cambridge is a good, centralized option for exploring central Cambridge and the University areas. The hotel represents the Intercontinental chain well and provides good service that you would expect from a well run chain. Our only complaint was the heat, which obviously was beyond the hotel's control. A fan in every room would help, but in our case, the hotel was out of fans when we requested one.

    However, I believe their claim that they tried to buy more but all of the stores were sold out during the recent heatwave. The breakfast buffet was exceptional in a time when "continental breakfast" can be the most deceiving descriptive term out there. A good choice for those looking for an above average chain hotel experience.

    Great 4 star hotel


    We love this hotel and have been back many times. The rooms are lovely and a good size though you need to be upgraded to get a view over cambridge- some of the rooms have views over the reception area. The breakfast is unbeatible, the staff are helpful and the hotel is located right in the centre. I would reccomend eating out in the evening as the hotel restaurant is nothing special and expensive- the Loch Fyne Fish Restaurant is just round the corner and is very nice. If you are choosing to stay in Cambridge this is definitely the best place

    Enjoyable weekend


    Last minute booking, central location, quiet inside rooms. Excellent cooked breakfast. Very helpful staff in reception.

    Great stay


    Wonderful stay, upgraded. Cannot fault the reservation organisers. Keep up the good work.

    Crowne Plaza features high prices and shoddy service


    The Crowne Plaza in Cambridge is in a very convenient location, but it suffers in service and price.

    Among the faults of this hotel:

    1. Staff do not answer email inquiries, either to book a room or to confirm a reservation.

    2. Prices vary; two people travelling together can be charged two wildly different prices, and it's impossible to determine why.

    3. Staff offer items which seem complimentary, but which are added to the bill.

    4. Bell staff are inexperienced. They broke my luggage, and the hotel denies any responsibility.

    5. The breakfast is a huge cost with little value -- go around the corner for a decent breakfast.

    TripAdvisor Reviews Cambridge City Hotel

    4.00 of 5 stars Excellent

    Travel Blogs from Cambridge

    Punting on the Cam

    A travel blog entry by jrsherman81054 on Aug 09, 2015

    7 comments, 38 photos

    ... one of those lacey things on her head and she and her court punt and traipse about in celebration of the coming wedding.

    It was a great day for punting. By the end of the day I felt like Ray Guy after a tough day playing against the Orange Crush defense, so we decided to stop at the ...

    Weekend in Cambridge

    A travel blog entry by mdesoto on Jun 26, 2015

    52 photos

    ... wine throughout the meal. We followed with coffees and beautiful little handmade chocolates. My favorite courses were the beetroot salad with goat cheese that was frozen and smoky with liquid nitrogen and the tender lamb chop that melted in my mouth. While the food was exquisite, the setting in the conservatory and the service were out of this world. Overall, I highly recommend Midsummer House.
    After our wonderful meal, we spent ...

    A trip down memory lane in Cambridge

    A travel blog entry by goodner on Jun 14, 2014

    3 comments, 29 photos

    ... songs and gathered around piles of bottles. My olfactory senses were assaulted with memories of college life on Sunday morning. Groups of female students were in various "costumes" from diapered babies to Oompa-Loompas. And then there were the more subdued students in jackets, ties, and Bermuda shorts, making their way in massive throngs to some end-of-year scholarly event. The Cambridge upper education system is alive and very well.


    Cambridge Rocks

    A travel blog entry by bigtravelfamily on Mar 21, 2014

    1 comment, 17 photos

    ... Charles is an alumnae.Next we took a punting tour on the River Cam (really a small canal that runs through 7 of the colleges). This was the BEST. No walking, no work, just hanging out under a blanket while our funny tour guide gave us the run down and entertained the kids. AWESOME and beautiful.

    At 5pm we decided not to brave the rush hour traffic and after a much need hot chocolate at Caffe Nero, tried out our new favorite app - ...

    Rare sunny/cloudy day in winter Cambridge!

    A travel blog entry by mrduby on Feb 07, 2014

    6 photos

    ... quietly appreciate the old town of Cambridge. The train was packed, We took a black cab at King's Cross, my first try of being in a black cab, interesting interior design, and went to Chinatown. Had a chance to buy a theater ticket for Lion King at 80 pounds, too expensive. My offer was 50. So we left those box offices to have dinner @ ChinaTown Wong Kai, cheap and reasonable. Very crowded. So-so food, at least better than cold sandwich!