Calypso Marsalforn

Stayed early March and despite the somewhat windy weather had an enjoyable and relaxing time at the hotel. Our first time on Malta and found Gozo to be a very friendly place, no more so than the hotel staff. As to the recent negative report I can only assume that they were at another hotel as their descriptions do not match our week there. Rooms were clean and tidy. We arrived on a bleak and windy evening to find a very warm room, thankfully! Breakfast is a wide choice of cereals, fruit, cooked meats, bacon, sausages and eggs cooked to your specific order. Evening meals were very good, fish dishes being the best, with some puddings really excellent. The wine is sensibly priced. All in all a very relaxing time and we shall return

I cant understand the negative comments on this hotel. Value for money this proved to be an excellant week for me and my wife. the room was very good and clean, AC worked fine and veiws over the harbour were great.

The roof top bar and catering for snacks is super at a reasonable price. The staff without exception proved to be very polite and helpful, reception pointing the best value for car hire and local restaurants. Maybe we stayed in another calypso?

If in doubt GO!

A huge thank you to all trip adviser reviewers and saving our holiday from disaster, originally we were booked into Alexander Palace in St Julians, Malta. This hotel ended up being the worst in the Med. So like most went into trip adviser and found this hotel had the best reviews and booked 6 nights and what a fabulous six nights it was, the rooms were marvellous, the staff extremely friendly and professional, breakfast a delight, there isn't more we could of asked for. Well Done all and a huge thanks from us.

We went for an extended weekend break to calypso hotel .... we thourghly enjoyed it. It was at a good price... the breakfast was fantastic and had an enormous range for a buffet.... the only suggestion is to change the sausauge its too strong and over powering for the morning. The rooms are very nicely decorated and the a/c kept the room nice a cool. However the only disapointment is the pool....its a bit small... if it was bigger it would be the best hotel for its price without doubt.... an indoor pool would be nice too... apart from that it was a fantastic four days. The staff were brilliant too

We have just been for a weekend break in Calypso Hotel, Marsalforn Gozo and it was wonderful. Considering the fact that this hotel has the most wonderful views of Marsalforn Bay, its prices are quite affordable. The service was very good, staff was exquisitely helpful, cleanliness impeccable and the food delicious. Well done goes to all those responsible for the excellent refurbishment and for the upgrading of this hotel!

September 2005

Super hotel - very class!

The breakfast was delicious, excellent. rooms are super and very clean

The satff was very polite and helpful.

You must go to the Calyspo diving club! Very professionnals and nice

we went here for our 40th anniversary after some initial problems staff were wonderful and the second room was fantastic but no balcony furniture ( read previous reviews), in spite of this we felt very well looked after and thought the food and buffet nights were superb we took our gozitan friends to dinner there and they said it was the best in marsalforn,we would dearly love to go back and hope to do so this year my only complaint was no kettle our tea making facility in room and we love our tea

SUNSPOT TOURS -- POOR RATING NEW TOWER PALACE HOTEL, MALTA -- POOR RATING CALYPSO HOTEL, GOZO -- OUTSTANDING, UNBEATABLE RATING!

23 March 2005

((((((This was sent to Sunspot Tours on 16 and 9 March. Neither time did they respond. So it appears they don't care about customer feedback))))))

We recently returned from Malta-Gozo, patronising Sunspot Tours in Kent (Mercury Direct). We're very dissatisfied.

We would have liked the van driver transporting us from the airport to wait, and make sure we got into the locked hotel door at 0200, rather than just driving away immediately.

The representative on Malta was offhand, casual, more interested in selling a tour and cashing money. She had an inadequate and erroneous grasp of local knowledge -- or simply could not be bothered to be accurate.

The New Tower Palace Hotel (Sleima), 7 nights: There were some very nice staff, but the management was uncaring, disregarding our plea about faulty heating; a sympathetic receptionist finally moved us (later, another staff said that they were having heating problems on the entire floor ? in the worst winter there in 42 years .)

The catering was extremely unsatisfactory. Breakfasts were the same, small selection, only-continental every day. The brochure did not prepare us for there being absolutely no cooked items, not even hard boiled eggs as in some buffets! That seems misleading advertising. The dinners were of child proportions with the same frozen peas-carrots 5 of 7 meals. We joined others counting the number of chips given. I got 5. Once I got one sprout. A main course of fish would measure about 3 inches. Our last supper of beef curry was on a bed of half cooked rice, with 4 - 5 thumbsized bits of gristly meat. Oh, the receptionist said, "just ask for more". Really? Would you expect to have to, in a real restaurant -- why does the patron have to be embarrased to ask for an adult portion, to be overheard in a very small dining area that was truly packed cheek-to-jowl. Isn't that the height of poor customer relations? And the staff had their serving up area immediately next to guests' tables, with dishes being washed in an immediate door-less side room. The cook would come out and gossip -- never smiling at or greeting the diners, but just to gossip with staff for long periods! So amateurish. And to boot, there were signs saying outside food and drink were forbidden. The "lounge" was smaller than the small hotel rooms, honestly! The TV had no remote control. As I say, most staff were very nice, but the hotel needs an infusion of professionalism.

Value for money: 2 out of 10.



The rep on Gozo also gave us erroneous information, and tried to deny that we were entitled to the expenses-only hire car in our package deal.

The Calypso Hotel (Marsalforn) was Outstanding, first rate! Excellent staff -- reception, maintainance, wait, and bar -- too numerous to name; personable manager Mr Muscat; highest quality accommodation; and the best food and drink in dining room and coffee bar. We cannot compliment the Calypso enough, and will return often.



Suggest you try Malta Direct, or Bellair Holidays. They received good reports from those we spoke to.

I have not stayed in the Calypso Apartments, but I have recently stayed in the hotel, it is superb in every way, it has been refurbished to a very high standard, the food is excellent, the breakfast buffet has everything that you could require, the staff are polite and helpful, I can not fault it

We love Malta. My husband preferred Gozo. But both of us agree - staying at the Calypso was a real endurance test.

It was extremely hot, and we didn't have air. After three days we finally got a fan from the reception area.

The room was huge, but so run down and shabby that I hated to touch anything. The "shower" was a rubber hose attached to the faucet. The bedding was threadbare, and mattress was a piece of sponge.

Our room rate included breakfast and dinner. The breakfast was boring - a few rolls, lunch meat and cheese, and coffee. Dinner was quite good except very small portions. Each evening we would to go the ice cream vendor because we were always hungry.

The room had NO amenities, such as clock, TV, shampoo, furniture on the balcony, etc. Had a huge balcony with sea view, which would have been, if we had something to sit on.

We met some very nice Welsh people staying, and all four of us agreed that Gozo is nice, Marsalforn is nice, but never go back to Calypso.