Don't stay there!

When we checked in, we were told that they were going to deduct a 200.00 security deposit out of my bank account which would show back up back in my account in 4 to 5 days. One would think that a person would be informed of such a requirement before hand, but I was not previously informed of this when I made the reservations. Then, after the receptionist made our keys and was about to give them to us, she suddenly remembered that we couldnt check in and threw the key cards into something behind her. She then informed us that we would have to wait 45 minutes to an hour for our room to be ready, BUT that she had upgraded us to a spa room. We found this statement to be very confusing since we had already paid for a spa room! I had made the reservation several weeks in advance through the Caesars Palace Las Vegas web site and by calling the reservation number listed on the site. I requested a spa room at that time. Also, when we complained about the delay, the receptionist informed us that check in was between 3 and 5 p.m., and so therefore they didnt have to check us in until 5:00 (it was already after 3:00 p.m.). We were very tired from a long drive, and in no mood to stand around for an hour especially carrying all of our luggage. When we got to our room, we found out that we had a beautiful view of a construction site! We woke up bright and early the next morning at 6:00 a.m. to the sound of jack hammers and other noisy equipment right outside of our window.Then, to top it all off, we found out the next morning that the Venus pool was closed. I specifically asked when I made the reservations about pool closures and was told that all of the pools would be open. Not only was the Venus pool closed for the week, but one of the outdoor spas was also closed making the remaining one very crowded. We had originally chosen Caesars Palace because this was a special trip celebrating our 15th anniversary. We looked forward to the elegant surroundings, exceptional service, and luxurious treatmentatment, and inconvenience in everything from the distance from parking to check in to trying to find a convenient buffet which, by the way, was ALSO closed! Needless to say, we not only wont be back, but we also plan on telling everyone NOT to stay at Caesars Palace.

Don't stay here

Lets just say if your not a high roller they treat you like crap. The Palace Tower rooms are nice but the other rooms are old and smell like smoke. They are crappy. Next door is the Mirage which is cheaper and way nicer. Don't stay here. I? A little poor person say anything to Grand Caesar? nope

Very Disappointed

I stayed in Caesars Palace while attending a conference November 20-24 2002. I stayed in the Forum Tower. Upon my initail arrival to the room I found emply boxes in the bath lavatory along with a room key. I thought the room was already occupied but found out it wasn't. I awoke at 6:15 am each morning to shower but unfortunately the room did not have hot water. I let the water run for 10-15 minutes hoping the water would get hot but it never did. I alerted the hotel to the problem but was told I was probably the first person to use the shower in the mornings and the water sat in the pipes during the night and got cold. They said there was nothing they could do about it. I was very disappointed since I paid $160 a night and had to shower each morning in cold water. I wrote to customer service twice but both letters were ignored.

The best wedding ever

I just got married 03-03-03.. I had a beautiful wedding at caesars palace.The service was out of this world. I held my reception at there cafe lago, The food was great!!!!! The cake was a little shabby, but the food more than made up for it. My wedding coordinator was Rebecca, She is the absolute best!!!! Ask for her if you want everything to be beautiful and run smooth. My room was out of this world!!! It overlooked the bellagio fountains and the jaccuzi was big enough for a few people. I can't believe anyone would have anything bad to say about caesars. I stay at a lot of upscale resorts and caesars more than lived up to its fame.

Hotel-Great; Wedding Chapel-Disaster

My husband and I got married at Caesar's Palace in November 1999. We are locals, and our families were anxious to come visit us for a "fun" wedding. What they got was a $3000.00 cattle call. I had to provide my own music for the ceremony because they don't have a sound system and they have nobody to play that beautiful white grand piano (apparently it's just for looks) I had to find a more suitable clergyman to perform the ceremony because I didn't want to be married by a weird New Age Goddess woman, and of course they refused to refund the price of their minister. Then my reception fell apart 2 days before the wedding because Coordinator #1 didn't tell Coordinator #2 about it when she quit, and it was never booked. Then came the wedding which was over in 14 minutes. How tacky. There wasn't even time to breathe. After the ceremony, they rushed to take pictures, then off to a back room for more pictures. Then I had to sneak out the back way in my wedding dress because the wedding after mine had already been going on for 10 minutes.But the hotel was superb. The room overlooked the pool and the Bellagio fountains. I wanted to stay in the room forever. Maybe I should have saved my money and gone to the Courthouse, then back to Caesar's for another few days of that suite.

Wonderful stay at Caesars

2/14/03-2/17/03.Stayed at Caesars during the above dates. There were three couples of us. One standard room (Caesars calls it a Deluxe and it was), one upgrade (better view and a jacuzzi in the bath), and another upgrade with a jacuzzi in the middle of the room.Ours was the standard room in the Roman Tower. The room did not have much of a view, but the room was beautiful, well kept, quiet, and the marble bathroom had a shower with three heads that was wonderful. The other two couples in our party upgraded and they were also very pleased. From the moment we checked in the staff at Caesers couldn't have been any better. We ate at the Cafe Lago for breakfast twice and were very pleased with the variety, quality, and quantity of the food. The setting and wait staff was top notch as well. Two nights we stopped in for the lounge show at the Cleopatra's Barge. The band was excellent but there were too few waitresses causing much anxiety for the patrons as well as the few waitresses on duty. This is about the only negative of a marvelous long weekend. We chose to stay at Caesars on Valentines to share a special time with our wives. They and we loved Caesars, the Forum Shops (which are connected) and the close proximity to the Mirage, Bellagio, Paris, Alladin, etc. One of our meals was in the Forum Shops restaurant named Bertillini's. We are under the sky and couldn't have been any happier with the experience and food. We recommend Caesars to anyone who wants to stay on the Strip. One of our better decisions was to rent a car and drive 1/2 hour to the Red Rock Canyon and take a 4 mile hike. We then drove another 1/2 hour north to Mt. Charleston. My wife especially enjoyed the hike and drive away from Vegas for, as she says, all the casinos and shopping areas started to look alike. Maybe the alcohol was to blame!We had a marvelous time and would recommend Caesars to anyone.

Would Never visit Again!!!

My trip to Caesar's was my first and last, plus after writing to their customer service and getting no response I feel I must warn others so they do not throw their money away by staying there. I went there for my honeymoon in January of 2003. We stayed in room 1528 of the Palace Tower. After unpacking I went to use the bathroom and found cigarette ashes in the toilet and after sitting down I also noticed ashed in the ashtray (Note I am an asthmatic so cigarettes make me ill) then I also noticed thick dust on the toilet paper fixtures. To top that off there was also cigarette burns on the carpeting, the alarm clock and also the shelves in the bathroom. In addition to the mess in the bathroom the coffetable was also very dirty and it took the maid several days before she cleaned it. When we were leaving once my wife said she had to use the bathroom but would prefer to go somewhere else. One time we forgot something and upon returning the maid just let us walk in, so much for security!!. We also had to call to get our jacuzzi fixed and also the TV had ppor reception. The jacuzzi got fixed within a few hours but the TV was never fixed. Upon check-out I noticed I was never asked how our stay was (The check-out person next to us asked the person whom they were waiting on how their stay was) upon which I would have expressed our frustrations and would not have had to send in a complaint card to the customer service manager which was never replied to. Choosing to spend our honeymoon at Caesars was a big mistake and after telling many others about our experience I am hearing about bad experiences others have had there. Definately not worth the money to stay there!! I really expected more especially since I have visited Vegas many times and have stayed at other hotels which I was pleased with. Caesars Sucks!!!!

Fit for a King on a joker's salary

I booked a 5 night trip to Las Vegas and decided to try Caesars (I've already been to Luxor, Monte Carlo and Mandalay Bay). I also thought I would try the old "Ask for a suite while slipping the check in person a $20." So my boyfriend and I walked right up to the counter and I gave her my name, smoking preference, and asked for a suite upgrade. She said "Sure." I even tried to tip and she refused to take it. The room was gorgeous! It was in the middle of the Tower overlooking the pool. There was a king size bed, desk, couch, 2 seperate bathrooms and a jacuzzi tub for 2. The room was always cleaned at an normal time (around 3 p.m.) and it was very quiet. I recommend staying at Caesars for anyone. Not only is the casino beautiful, everyone was very helpful. Anything we asked anyone, was answered kindly. The pools were beautiful, and not very crowd. I will definately stay there again in the future!

What a view!

This was the nicest trip of 4 I've made to Vegas in 7-8 years. Make sure to ask for the Palace Towers, which are new and much larger rooms. Marble, granite, tile bathrooms and make sure also to ask for a room over 20 stories high overlooking the Bellagio fountains. Unbelievable at night.

Not bad if you like fingernails in your bed...

I thought I had booked a nice hotel for a weekend getaway w/my boyfriend in vegas...

It was a nightmare.. I booked the reservation over the phone, which took me speaking to 2 reservation agents and a supervisor to get it right... No one mentioned a $200 deposit on check in... We got to vegas at about midnight to check in and were confronted by rude arrogant staff who failed to advise me a total on my bill other than what I was quoted over the phone, charged my credit card $200 over the cost of the room, and wanted to argue w/me after doing so that it would take 3 days to reverse the charges and it was the $200 deposit they require at check in. Funny how they forget to tell you this when you book the room... and being that i have stayed at most of the major resorts on the strip, i've never had anyone charge a $200 deposit w/out advising me first. We finally got checked in, went to our room, to find fingernails in our bed ... GROSS.. this is Ceasars palace... one of the nicer hotels on the strip, and to turn down your blanket to find someone's old, painted, press on nails in your bed is not acceptable. We also had a jacuzzi tub which was not very big.. good thing my boyfriend and i aren't large people or it would have been one at a time. I personally do not think Ceasar's palace is worth the money and all the hype.