Buenaventura Grand Hotel and Spa
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How has this hotel rated in the past?
- Tennis Court
- Room service
- Outdoor pool
- Multilingual staff
Historical Traveler Reviews Buenaventura Grand Hotel and Spa Puerto Vallarta
Buenaventura in 2003
Just home today from a week long stay. The staff were all very friendly and helpful. Poolside was kept very neat and tidy. Room was adequate - not large but clean - both the A/C and the TV worked well. We found the buffet breakfast and supper to be very good every day. Always a wide selection although I do agree with the comment that a vegetarian wouldn't feel catered to. A very nice beach although there are the usual venders there daily. They did not really bother you if you made it clear you were not interested in buying. An easy walk to downtown once you got through the "Time Share Shark Tank" - they were the only bad thing about the entire trip. Would go again in a minute!@!!@@!!Write if you have any questions.
I arrived home 3 hours ago from a week long stay in the Buenaventura Hotel and Beach Club, in all honesty, from somebody who has seen many hotels, I loved it. The staff were amazing and friendly, the cuisine was always outstanding, the rooms were immaculate and the environment was unbeatable. The staff were always willing to do what they could to help and they made it difficult to leave. I can't reccomend it enough, and with no doubt I'll be going again. Great location, and accomidations. My only complaint is I didn't go for long enough.
Buenaventura not so bad!
We just returned from 4 days at the Buenaventura Hotel and Beach Club. I read the reviews of this hotel AFTER I booked the trip, so I was kind of nervous about what I might find! The hotel is not much to look at from the street, but they rebuilt the lobby after the hurricane, and it's very nice - open and airy. We had a standard room - two beds, somewhat of an ocean view from the balcony. Not fancy by any means, but acceptable. The hotel has three pools - the largest pool was very nice and warm. There is another pool (colder) with a volleyball net, then a shallow "adults only" lounging pool with built-in chairs. The food was very good (although not vegetarian-friendly), and the staff was courteous and helpful. Benino (Benny) at the bar is awesome - try the "Benny's Special" cocktail! All in all, I was pleasantly surprised!
I've stayed there at least 20 times in 20 yrs. and have never had any problems...the food leaves little to be desired but other than that it's a wonderful place to sleep and swim.
There are better places to stay
I stood here th my family about two years ago. Service was awful, the staff was extremely unfriendly. The ac in our room was broken. They said they would fix it but never
made any attempts to. The remote control to our T. V. did not work, we asked for a replacement and got a control with batteries that had been dead. Then they accused us of switchng the batteries of the remote to use in my nieces walkman!
I cannot believe that Fodor's still has this **** hotel
in his book as a recomended place to stay! I tried to write to Fodor's explaining my plight, but to no avail I received no response.
Buenaventura was a great place to stay
We just got back from our very first trip to Mexico. We stayed at the Buenaventura Resort in Puerto Vallarta, and we were very impressed with your hotel. Buenaventura staff were excellent. They were very courteous and accomodating. We arrived there at 2:15 a.m. and there were bellhops waiting to carry our luggage up to our rooms. The food at every meal we had was wonderful. We couldn't get enough fresh fruit. It was incredible. We are planning to return to Puerto Vallarta in a couple of years with our son, and will definately stay at the Buenaventura again. Thanks for the memories. Sandra and Garry
Good Value but eat out
Buenaventura is a good value for Puerto Vallarta, the hotel is nice and very close to the downtown area that you can explore on foor. I recommend that you oay only for your room (not all inclusive) as there are many alternatives for all tastes and budgets close by.
Bad & Good!
Stayed here twice and had 2 vastly different experiences.
1st - great. Super location. Lousy food. OK room. Nice beach. Walk to town along the beach!!
2nd - losuy. Same location but rooms [we changed 3x in 3 days] had leaking pipes, rattling a/c, NO a/c, funny odors. Left after 3rd night for hotel next door.
Oh, the food here is abysmal!
Good for a cheap vacation
service was extremely slow & the food was only mediocre. room service was bad -we always had to get our own towls for the bathroom.(maids forgot them almost every day)!
hotel is in great location though -right down town.
note: if you go -make sure to get a room facing the ocean -rooms closer to streets are very noisy-taxi's honk their horns constantly all night & day !
Gringos go for the gold
We stayed in room #1316 on the 3rd floor, room with jacuzzi. Great front desk staff:Fernando & Aidee. Extremely friendly hotel personnel. Great pools & right on the ocean. Bar service can be kind of slow when busy but so what? Close to shopping,go down the street & get anything you want. Close to the Malecon. Taxis right outside. Great certified massage therapists (on-site) with great prices. If you don't want to stay at the "uppity,stuffy" resorts, this is the place to be. Suggest the tequila factory tour and the dolphin encouter plus sunset cruise.
Viva la Mexico!
TripAdvisor Reviews Buenaventura Grand Hotel and Spa Puerto Vallarta
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