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Historical Traveler Reviews Buchanan Hotel Glasgow
Nice city shame about the hotel!
I do not like writing negative things about places but if I am honest, I would NEVER stay here again. Firstly, on arrival I was put in a room with floor boards that moved and electrics that must have been installed by a blind man! After the receptionist phoned me to say there was a problem with the room (did she know to start with) I was moved to another room which was slightly better. However, regardless of the room you have you will both hear and feel the tube trains as the hotel is smack bag over the tube line. Don't plan on sleeping as if the tubes don't keep you awake, the noise from the street will as its in a busy high street.
One final point that put me off was finding a pest control box behind the wardrobe.
I WOULD RECOMMEND YOU THINK AGAIN BEFORE STAYING HERE!
Christmas a real treat
Having read the reviews for the Buchanan we were very worried as we had booked with two other best friends to spend our first Christmas away in 40 years. But our worries were completely unfounded.
Kevin and his Staff could not have done more for us to ensure we all had a brilliant time. The food was excellent throughout with multiple choices for each course at every meal. The rooms were clean, tidy, warm and very comfortable. The entertainment was very good especially the Scottish Band on Boxing Night. We would also like to point out their attention to security which was first class. For retail therapy the good choice of shops is just across the road!! We would recommend this Hotel without reservation and hopefully stay there again sometime in the future. Many thanks to all, Mrs & Mrs J Harper and Mr & Mrs P Davies.
First class food
I stayed in the hotel at new year excellent location and first class meals similar to the standard of food expected in four star delux establishments. My overall impression of the hotel was that the staff try so hard to exceed customer expectations. The rooms were very clean & comfortable. Looking foward to seeing you all next time round.
Had a superb 2 night stay in this hotel, it is so handy for the shops being smack bang in the city centre. Bedroom was very clean and had everything I needed including bags of hot water. The breakfast was also great - a huge selection of both hot & cold dishes. Would go back anytime. The staff always had a smile on their faces.
Had the misfortune to stay at this hotel a few weeks ago. Thought it was going to be great due to location. It was for 5 minutes! Realisation set in when we tried to open windows to get some air. Only one window opened but had to be propped up by the Gideon bible, (sorry)!
We then realised that although we had air, we also had lots of noise too! Glasgow is a great city with a wide variety of things to do and see and HEAR!!!
Believe me we heard them all!!!!
The next decision was which of the 3 big scary brown wardrobes, to hang our stuff in! Honestly, these things were the things of childhood nightmares! Who knows what things could be hiding in them, monsters, snakes, former guests!!
I've always wondered what happened to my grandparents stuff when they passed, I now know.
The rooms are dark and small with terrible ensuite facilities. The sink does not drain any water away. Please, if there are 2 of you staying, brush your teeth together 'cos at least you know some of the foam is yours!!
Terrible hotel, stay clear, you have been warned.
A better experience than the other reviewers
I read the first four reviews here with great sadness; I'm genuinely sorry others had such a bad time here, and had I read these reviews before booking my travel I wouldn't have stayed there at all. Fortunately, I didn't, and I actually had an experience quite contrary to the other posters. Yes the rooms are small, but that's true of pretty much every hotel in Europe. It was clean, comfortable and reasonably well-appointed. It wasn't a suite at the Savoy, but then it wasn't intended to be, either.
I found the desk staff, and Kevin in particular, to be very welcoming and friendly, and they were more than willing to pass along advice and suggestions, whether for transport or dinner, and they were spot-on with each. Admittedly, it may have helped that they learned when I checked in that I'm an American coming back to visit his roots (my father emigrated to America in 1927). I thoroughly enjoyed my brief stay.
Who needs sleep anyway!!!
I stayed here with my daughter - thankfully for only one night, otherwise we would have lost the will to live!
It was dirty, smelly, noisy (you name it, it was it!)
There were 4 beds in our room with a spacious 10cm gap between each one.
There was no remote for the TV, but a train horn sounding regularly to keep us awake!
The sink in the bathroom didn't drain properly at all (lovely).
All in all it was a lesson in everything a hotel should not be. My daughter is currently receiving counselling after the experience, I am hoping the nightmares will stop soon!
Do not stay at this place unless you are studying horrible hotels!
Don't stay here!
I was very concerned about staying in this hotel after reading the two previous reviews. However, my husband and I were going to the British Open and all the other hotels in the area were booked. We stayed there July 17-18, 2004. The only reason I went back for a second night was because we couldn't find another hotel. This hotel was the only low point in our otherwise wonderful vacation. It is very dingy. The beds are lumpy and the bathrooms are very old. There is a very loud bar next door that plays music until all hours of the morning and because it is located on a pedestrian mall the people are out partying and yelling until 2-3 in the morning. We had to keep our windows open because we were on the fourth floor and it is very warm up there. The only positive thing I can say about the hotel is that it is in a good location to catch the train. It is just a few minutes walk to Glasgow Central and Glasgow Queen Street Stations.
This hotel overbooked my reservation & was totally uninterested in my plight.
With Glasgow very busy they suggested a run down b&b with no -ensuite, no facilities miles out of town.
They didn't care where I slept as long as I got out of their hotel.
Avoid at all costs
Couldn't wait to get out of there!
Awful place. First, it is located on a pedestrian mall, so if you drive you have to park on the street and not remotely close. Bear that in mind if you have lots of luggage that you don't want to leave in the car overnight! Second, even though we called ahead to ensure that we had a double bed, we ended up in a room with three twins. That was after the first room they gave us that already had someone staying in it! Third, despite how nice it looks on the website/brochure, it was REALLY shabby/grimey - could easily be a flophouse. Fourth, it's one door down from a very loud 24 hour karaoke bar with bright neon signs!
Honestly, we couldn't leave early enough the next morning, even skipping our included breakfast. This place was the low point in an otherwise wonderful UK vacation.
TripAdvisor Reviews Buchanan Hotel Glasgow
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