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Historical Traveler Reviews Brunel Hotel London
Close to Paddington Station
This hotel is quite close to Paddington Station, just a 4 minute walk away. Room rates are quite affordable compared to other hotels in London.
However, these are all advantages this hotel can offer. The doubleroom I got was very tiny and in desperate need of decoration. Staff was not unfriendly, but far away from beeing nice as well. Continental breakfast was ok.
If you do not expect that much and just would like to have an affordable bed for one night close to Paddington Station this hotel might be an option. It was not that bad that I would never stay there again.
You get what you pay for?
Staying in London quite frequently I have been lucky enough to sample various hotels in the capital. Like any large city standards vary from adequate to excellent.
Unfortunately on this occasion, adequate wasn't quite met. The hotel common areas of the hotel were not clean and if first impressions count, you would be very unhappy. The rooms were small and in need of re-decorating. Missing tiles in the shower, faulty shower head and very noisy with the underground train seeming to go 5ft below the bed!
The staff were very helpful in all areas, and the breakfast service was good. It's ashame really as the location isn't bad. Staying in london doesn't need to be expensive and in fairness this hotel is quite cheap. I think it's better to shop around and stay 4* which isn't much more expensive.
Mould in the bathroom
We stayed at the Brunel Hotel 18 months ago and was quite impressed, this time however, the stay was a disaster, could not believe how the hotel had deteriorated, stains on all the carpets, the paint work was tatty, and we were put in a 4th floor room, with a filthy bathroom, chipped bath and mould on the ceiling. The beds were hard and worn. We could not sleep because of the couple arguing all night next door, the walls are like paper. Our room looked out on to a grotty back yard one way, and the other, straight into next doors room. The receptionist was quite indifferent. They did offer us another room, but this was worse. Never again.
Beware overpriced hostel- Not even close to a one star
We were shockingly disappointed about this hotel. The lobby was simple and nice, however once past the doors to the rooms the carpets, walls everything was very filthy and dingy. The lift was broken, so we had to carry our luggage up the stairs, two flights, to a room where we could not even open our suit cases as it was so small. We were in London for our wedding anniversary and for what we were asked to pay all i could do was cry. We located another hotel around the corner and never stayed a single night at the Brunel. We were afraid we'd wake up with lice. And the receptionist was really rude to us from the moment we walked in.
One to avoid
Staff were completely incompetent, had communication problems and were very unhelpful. Our rooms were not available despite booking well in advance. They had contact details for us but failed to give us any notice of a problem. The staff made no genuine apologies and made us wait an hour and a half for a management representative. We were transferred miles away from the venue we were attending and they failed to organise adequate transfers, despite promising this. We were late for our awards night and did not get back until 4.15am (the event finished at 2am). We were then woken at 8am by Brunel hotel staff wanting payment cleared.
As a low cost hotel well situated in London, the Brunel has a lot going for it. The location is a couple of hundred metres from Paddington Station - ideal for the Heathrow Express airport link.
The room was very small, but adequately equipped. Staff were friendly and breakfast in the basement cafe was excellent.
Unlike some other low-cost properties this one does have a lift, albeit a tiny one.
I'd happily stay there again if in London on a bidget.
Best fair priced accommodation I´ve ever had in London! Nice rooms.
Fresh towels and cleaning up every day. Friendly service. Avoid rooms in the basement - tube might be heard. Fair rates and good service wanted? This is the place to go!
We just returned from a ten day visit to London and stayed at the Brunel Hotel. It was wonderful. The staff was excellent, very helpful and welcoming. The room ( a triple with three single beds) was perfect. The hotel is centrally located and we found the neighborhood to be very nice. I really recommend it to London travelers.
Avoid this hotel
Please avoid this hotel if you can. The rooms were absolutely tiny and were visibly filthy. It's incredibly noisy being on the junction of two major roads too. The staff were actually quite friendly as I requested a change in room but they are all the same. It's cheap, but unhygenic and I would not recommend this hotel to anyone.
TripAdvisor Reviews Brunel Hotel London
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