Brookshire Suites Inner Harbor
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- Continental Breakfast
- Free High-Speed Internet
- Room service
- Fitness/Health center
- Business Services
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Historical Traveler Reviews Brookshire Suites Inner Harbor Baltimore
Not worth the money
These "luxuriously appointed suites" are not worth $200 + tax -- these are plain hotel rooms with no additional amenities. The only luxury is the price. At least what we got for that rate was a regular sized room in the first floor with a tiny window giving to an ugly alley, and a locked (?) minibar. The breakfast (included in your rate) and fitness center are mere gestures with not outstanding quality. Worst of all, they automatically charge you for internet access, regardless its use, and we couldn't get a single page printed at their business center. Next time we go to Baltimore for a romantic weekend will stay somewhere else...
Booked the couples escape package at the Brookshire Suites hotel in Baltimore, Maryland. How nice it was to check into our suite and find champagne (not the really good stuff!) and godiva chocolates in our suite!The suite was very clean and comfortable. The staff was very polite as well as friendly. You can walk one block to the Inner Harbor and other area attractions. Would definitely stay here upon my next visit to Baltimore. As a matter of fact, after checking out Sunday morning, I decided to remain in Baltimore another day and immediatley booked a suite at the Brookshire!
Wonderful time in Baltimore
My fiance and I wanted a weekend away but didn't want to go too far so we choose Baltimore. I found the Brookshire Suites through their website. They offer four different packages, we decided the "couples escape" package. it included the room, breakfast (not your ordinary continental breakfast, eggs, pancakes, bacon along with the normal items), champagne and Godiva chocolates (yummy), passes to Power Plant Live (open bar area), coupons for shops and restarants, and then we got to choose between ESPN Zone game cards, water taxi passes, or tickets to the Baltimore Museum of Art, Walters Art Museum or American Visionary Museum. We went for the Visionary Museum, it was awesome! This package was perfect for our weekend get-a-way. Just as the Brookshire Suites was. We plan on coming back to Baltimore but this time we will choose another package!
I needed a suite as I was traveling my 3 children. I took a package that included the room and tickets to the aquarium. When we arrived the valet never came out. We waited but never got attended to. I checked in and we carried our own luggage. The hotel had a musty odor, covered up by a floral/fruity deodorizer. My 4 year old developed swollen eyes, probably secondary to the molds. The beds were intolerable. The sofa bed was unfit for anyone and we were given a Aerobed, which happened to be the best bed in the room. The bed my husband and I slept in was soooo springy that if one of us moved the other was bouncing up and down. I was not given the coupons I was supposed to receive for the aquarium, and could not get the discount at the store. We left our room around 10am and returned at 10pm and our beds were not made nor was the room cleaned up. The staff was nice but there wasn't enough of them. The valet was also the bell hop. They did give me back the 10% discount from my purchase at the aquarium(once I showed them the receipts). I was in contact with someone related to the hotel via e mail but got nothing more than sympathy and an apology. The kids museum was a hit, and the aquarium was unimpressive. We won't be back at the Brookshire!
Great property, nice people!
I booked the Brookshire for a weeknight on Hotwire. I was concerned about some of the comments I read here but the price was excellent so I went for it. I usually stay at Fells Point when in this city but they were under construction.From the moment I pulled up to the property I was impressed by the employees. Everyone from the door man to the desk clerk to the manager and waiters in the breakfast room, all were very professonal and hospitable.The lobby was nice, the room (a two room suite, floor 7) was perfect. The ceilings were a bit lower than many properties but not a problem at all. City noise was minimal, only hearing fire sirens, typical of any city.Free gift upon arrival (Godiva chocolates) and free drinks and snacks at their sister property, Pier 5. (this rotates among their properties)The best continental breakfast I have experienced.FYI, I was in the tour/tavel business for years and can compare this with hundreds of properties. I would recommend it. Get your best deal, join harbor magic online before you go (its their club giving you a couple of freebies), and go for it! I would definately stay here again.Note on parking. I did not use it because I had other parking arrangements. Its $25.00 valet parking but if you are willing to get up and retrieve your vehicle before 7 AM, you can park for about $10 for the night at neaby garages.Nice people, nice place!
Wonderful Hotel and Service!
We reserved a suite for my husband's birthday and took our 3yr and 6yr old along. We reserved a room with the Magical Family package and were delighted! The room came with a choice of tickets and we chose 2 adult/2 children passes to the National Aquarium. The wet bar was fully stocked and had plenty of snacks and juices for our children. The hotel staff was friendly and helpful. After checking in, I spoke with "Kevin" our concierge about a surprise gift for my husband. He helped me choose passes for ESPN Zone, including VIP seating in the restaurant. When we returned from the Aquarium, we found that Kevin had delivered a bottle of champagne, balloons, and Godiva chocolates as a birthday gift to my husband. What a nice surprise! My husband thought I had purchased them until he found the birthday card from Kevin. The room was very nice.
The children slept on a sofa bed and had their own TV. We had our own bedroom (with a door!) and our own TV. There weren't many children's television stations, however we were sightseeing and didn't watch much television. The buffet breakfast (included in the package) was awesome!
Fresh fruit, cereal for the kids, eggs, bacon, pancakes....the works.
We checked out on Sunday and asked if we could leave our car parked at the hotel until we returned after lunch. They took our suitcases to our car for us and gave us the key so that we could leave at our convenience! The valet staff was friendly and went above and beyond. It was nice to return to find our vehicle safely parked in the garage, with all of our luggage inside. The valet service was a $25.00 fee, but was well worth it. We noticed we would have paid just as much (if not more) if we had self-parked and the convenience of the valet was worth the cost! The weekend was very enjoyable and relaxing. We would definitely return to Brookshire Suites.
Great room, no problem
Most important stuff: all staff were consistently friendly, competent, and prompt. Room was clean and comfortable. Neighborhood was pretty quiet (I didn't notice the city street outside my window, maybe because I was on the 6th floor).
My Internet connection worked fine, although others in my group had trouble.
Breakfast was good: eggs, bacon, bagels, muffins, and a few other things. Not the exorbitant spread you might find at resort hotels, but much better than a typical "continental" breakfast.
Minor issues... The room looked a little old, maybe a coat of paint would help, but it was certainly clean so I didn't mind. The gym was inadequate - small, cardio only, one of the two treadmills was broken, and no weights at all.
Stay Away from This DUMP!
I agree with the poster that said this place was a disappointment. I cannot believe what a dump this place is. We stayed there because the other "Harbor Magic" hotel, the Pier 5 was booked the weekend we were visiting and they suggested this place. Anyhow, the room was horrible. The shower barely dripped water making showering a pain. My girlfriend had to wash her hair in the sink because doing it in the shower would have taken hours. The blanket was full of holes and there was mildew all over the bathroom. The sheets had that smell and feel of not being washed. I would expect this quality from a 50 dollar hotel, not a 180 dollar hotel. I sent letters to the manager and owner complaining about our terrible experience, but have heard nothing back. If you are visiting Baltimore, stay away from this dump and any other "Harbor Magic" hotel. There are a ton of nicer chain hotels a few blocks closer to the harbor.
We had a terrific stay at this hotel and in Baltimore over labor Day.
The staff was really helpful and solved the mystery of our missing (or not packed) toothbrush quickly. It is in a great location for walking a block to the Harbor and is across the street from a MacD's. The city is family friendly as is the hotel. Breakfast was a joy to eat with our family the spread of food appealed to everyones appetite. Thanks Brookshire.
This hotel had a very reasonable rate for a suite, which is necessary since we are traveling with a toddler. At first glance, $169 seemed like a real bargain. But as we settled in, we realized the bathroom floor was dirty, the shower curtain mildewed and the tub still scattered with hair from a previous guest. There were no hangers in the closet. The first crib we were given was rickety and a safety hazard. While the hotel did produce a crib in better condition, it offered no "bumpers" (also a safety hazard). Whether you dial the front desk, operator, guest services, parking valet or bellman you get the same person. While we were there, there appeared to be only two staffers on duty at any given time, serving a decent-sized hotel. We once had to wait 30 minutes for our car to be brought around and began to wonder why we were paying $20 a night to park it. We forgot our toothpaste, but the hotel heavily promotes its "magic closet" full of things guests frequently forget (including toothpaste). But when we called, they said there was no toothpaste. The magic closet also ran out of umbrellas as soon as it actually started to rain. Don't stay here!
TripAdvisor Reviews Brookshire Suites Inner Harbor Baltimore
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