A Terrible Disappointment

We spent ~$150 for one night, and it was the most wasted expenditure of our lives:

1. Our non-smoking room smelled horribly of cigarette smoke. It was stifling and nauseating.

2. The whole place was filthy. Beer cans and trash littered all over the hallways.

3. The walls are paper thin. We were up most of the night listening to our neighbor's conversation, television and knocks on their door. There is absolutely no sound proofing in this place. It was almost impossible to discern whether the knock was on OUR door or the neighbors.

4. The television didn't work.

5. There was no hot water.

6. The bed was as hard as a rock.

7. Finally, when we were checking out we complained to the manager. She didn't apologize, or even look at us. All she did was plaster on a condescending smile and scribble down our complaints on a sheet of paper (which no doubt ended up in the circular file shortly thereafter).

My advice? Go stay at the nearby EconoLodge!

Loved the History

The rooms were average not a five star, but the service does make up for a lot. The history of the place really captivated me. They say that the place is haunted but I saw nothing. The place does have a verry pleasnt atmosphere about it. The surroundings are great especially if you are trying to get away from the hustle and bustle of everyday life. I love the place and will return for sure.

Chacon a son gout

ok so it's not the Ritz, but for experienced, fun loving travelers this can not be topped. Friendly, funky, and in a wonderful part of North Cal. Be sure to see th main dining room.

Motel 6 is better..

than this place. The motel rooms are dark, old and dirty. The funiture appears to have been purchased at garage sales and given a bad coat of paint to make them "match." The tv got one station (which was a disney light parade - creepy) and the bath mat was made of PAPER. The heat didnt work and even though we called the desk, no one ever came to see about it. The staff seemed oblivious and did not assume responsibility for much of anything. There were issues with our credit card being overcharged too. Maybe it was a mistake, but you have to wonder.

Ups outweighed the downs

My daughter and I stayed the night before Halloween. The room was big, the bed was one of the most comfortable for the price. Brunch at the lodge was delicious in a comfortable setting. The only drawbacks were the room was not very soundproof and I had a hard time sleeping because it felt like someone was in the room with us. When we downloaded the pic we took of the room the night we got there it was covered with orbs.

Not a bad experience

We arrived on a Sunday and the "staff" seemed a bit confused. The website had a stay one night get the next night free, but it seemed like they didn't want to honor this.

The room wasn't anything spectacular, but it was clean and quiet.

If you can get a buy one night get the next night free deal like we did, the lodge is definitely worth your time and effort to get there. At full price it's more of a caveat emptor situation. Good luck!

Super!

I took a weekend trip to Santa Cruz with my 13 daughter, and she had stayed there with her dad before and said it was her favorite place. So i just booked a night, just in case i didnt like it. We ended up staying friday through Sunday night! I loved the history, the inside pool,the pool room, the bar, and so much more! But out of everything, me and my daughter agree, the mermaid room tops it all!! Its dark and glooming and is so relaxing! The whole lodge is just... WOW!!! Thats all i can say.

Way too much for too little

My girlfriend and I wanted to stay in the mountains and were stuck with the high rates. Fine. But you would think they could put the money toward SOME sort of amenities other than peeling paint, beat up old motel-like rooms and on top of it, they overcharged my credit card! Maybe it was a 'mistake,' but I still have to feel I've been stolen from. This never even happened to me in Morocco!

Living in the Past

This place is run down, dirty and noisy. It is living on its past glory ??

If you like rustic with rotting timber OK, but the rooms and their facilities are run down and dingy. The music (?) from the lounge disturbed us 'til 03:00am !!

Beautiful setting though and the public areas were homely.

Lots of history, beautiful restaurant!

A beautiful place !the restaurant is unbelievable A natural brook runs through the restaurant!I had Prime rib (excellent) Kids menu not so good the bread was too rough so ask for a special kids pasta.Great,Funny waiter(Nat) he entertained our son througout the meal We had a non smoking room with two queens(ask for a room with new beds (we asked to switch rooms when our beds seemed a little "weak") Staff very friendly Overall we had a great time in the woods and The Brookdale Lodge was great its not a five star but the history and beauty of the lodge was well worth it. Becky and Jamey Fuge