Britannia Airport Hotel, South Manchester
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How has this hotel rated in the past?
Historical Traveler Reviews Britannia Airport Hotel, South Manchester
Joke hotel without anything 2 laugh at .
well its all been said and its all true ! absollute pitsville :(
Laughably Bad hotel
Staggeringly poor hotel. It has no saving graces (as an airport hotel, its not even particularly near the airport), other than being an appropriate place to commit suicide.
Avoid at all costs, even if all other hotels in Manchester were 10 times the price (which they're not)
On returning to this hotel from holiday we found our car broken into in this supposedly secure car park, we found three cars broken into. We had to report this to the police as the hotel had not bothered to report it . The police and glass repairer did not seem surprised as this is a regular occurance here. Please for your own sake do not use this hotel it is also rather scruffy
What a total HOLE
Cripes! I couldn't BELIEVE the staff at this place. They were so poorly trained that they didn't even know how to pick up a phone. They were extremely rude and sloppy (except the young porter outside).
I was stuck in this DREADFUL DIRTY RAT-HOLE of a hotel without any money (husband forgot to leave credit card with me) - and even though we had pre-paid for the room they wouldn't let me eat or drink anything until my husband returned the next day!!!
I was appalled. DO NOT STAY AT THIS HOTEL. And yes, my bathroom was mouldy too.
Used this Hotel & parking while on Holiday, October 2004,
We read the reviews before visiting this Hotel and thourght people were exagerating,only to find it was as bad as people had written. The rooms were dark and dingy,we were meet by used beer glasses when we got out of the lift. The bath room was disgusting and the food very poor.we agree with the previus people and would not let a dog stay here. I would wellcome the managment views on this Hotel and they are more than wellcome to contact us. However there are complaints about the car parking we found the company secure airport parking first class and would definietly use them again. Beware the hotel has a shuttel bus which only runs ever hour and takes nearly an hour to get to the terminal. Living in Leeds if we had known this we would have just driven. A disgusting Hotel, Managment please feel free to contact us. I am sure they do not know how bad it is.
Do not stay in this hotel!!!!! I had room 122. It was an old fashion looking room. That smelt funny! I moved the desk to use the electrical outlet and it was so dirty and dusty as well as when I touched the telephone it was sooo dusty. My room had a hole in the wall with a piece of paper stuck in it. I opened the draw of the night table and there was candy wrappers in it and an empy soda bottle behind the table. The bathroom had mold on the tile. Two days in a row I was not given toilet paper. I went to the front desk and they gave me a stack of tissues that they said was toilet paper. I eventually saw some on the maids cart and took some to my room. The redhaired desk clerk is very mean. I would go anywhere else. I am an ex-travel agent and I wouldn't have put my dog there.
Stayed here on business, Mar 04, had no choice as all airport hotels were full.Booked a "superior double room" which cost Â£95 plus Â£9.50 for breakfast.I was given room 327 which is not even listed on the room numbers panel as you exit the elevators!When I found the room, it looked like a broom cupboard from the outside and it took me about 5 swipes of my card to get the damn door open.Once inside I was not greeted with the bright modern decor I was promised on their website, but a dull old fashioned flowery design which looked like it came straight from faulty towers!The radiator was on full blast and the room was boiling, I turned the thermo to make it cooler and the dial came off in my hand. I asked reception for help but they said maintenance were gone for the day and someone might be available in a hour, noone showed up or apologised.There was no trouser press as promised in the room description.The bathroom was clean and modern though, no fault there which was a bonus.The breakfast was "self service", with grotty drinking glasses and below average looking food, I could only manage a piece of limp warm toast.If you are lucky you might get a "modern upgraded" room.The car park did not look safe.Choose at your peril..................
Although the Hotel itself was satisisfactory. We experienced problems with the car parking facilities. This was due to the very narrow parking bays. There is no way unless you drive an 'original' mini that you could park within the defined bay and open your car door. As a result when we returned from holiday our car had been damaged. The hotel displays a sign saying 'cars parked at owners risk' therefore, they hold no responsibility. No way would we park here again or recommend anyone to do so.
Recently booked one of the hotels stay overnight and have your car parked for fortnight while you are abroad. The hotel use a company called VIP Services who remove your vehicle from the hotel and park it elsewhere ,with the idea being that the vehicle is returned to you at the airport on your return after you phone VIP Services once you have collected your baggage. In our case and other families on returning from the Caribbean on 16 July 2003 the phone line to VIP Services was dead and their other number just rang out with no reply...therefore no car, however on phoning the Britannia Hotel the only suggestion they could make was try the SAS Radisson hotel as the company had an office there. After walking to the SAS in another terminal at the airport...surprise, surprise no one at VIP Services office...however after about an hour and a half the staff at the SAS (who also use this service) found the owner of the company whilst we had found our vehicle in a nearby car park...... but no keys...after a total of two and a half hours we were given the keys to our car without a single apology from the staff at the Britannia who are obviously far enough away not to get involved when the problems occur and absolutely no apology from VIP Services. Another strange thing... I did'nt have to hand over any paperwork for the keys to my car and only gave them a registration number, therefore anybody can get your car ......if you can find a VIP Services staff member that is. On that day we were one of about 10 other owners looking for cars and some of those had been waiting considerably longer than two and a half hours and according to the police and staff at the SAS Radisson the same problem had occurred earlier in the week...Definately not recommended...and no acknowledgement from Britannia after having emailed their head office quality of service overall......zero (park your car in a car park ...its safer)