Britannia Manchester Hotel
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Travel Blogs from Manchester
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How has this hotel rated in the past?
Historical Traveler Reviews Britannia Manchester Hotel
Have to agree, what a dump!
This hotel has terrible written all over it (or it should have). I wouldnt have minded if the staff were nice, but they were just as terrible! The room was pokey, smelled and overlooked the back of the hotel which was noisy. The bedlinen was stained, the bathroom was just big enough to turn around in and they should have paid for me to stay there. I wouldnt waste your money trying to prove any of these reviews wrong. You also will be sadly dissapointed!
Where to start.. When arriving I thought the hotel looked great, nice bars and food facilities etc..
I had made a booking at the hotel earlier this year, indicating my card number - and only afterwards read the bad reviews on this site. So I immediately cancelled the booking and even reiceived a confirmation e-mail by the hotel that the booking was cancelled. Well.... went to Manchester for 3 days, stayed at some other really great hotel, and on my return home found .... an invoice for a no-show at the Britannia!!!!!! I e-mailed them, attaching their confirmation of cancellation - we are all humans, mistakes can happen ... no reply. So I sent one more mail 2 days later, in a slightly harsher tone .... no reply. And there was no reply from them even after my 10th mail. In the meantime I was charged by the credit card institute and I had to explain the whole thing to them that I wouldn't pay, sent them all the correspondence and they did agree that I was right already at first sight. But the Britannia never found it worth to send me a short 'sorry' ....So please be careful!!!
Words cannot express how terrible this hotel is. DISGUSTING. I do not know where to start. Reading what I am about to write may sound funny, but trust me, there is nothing funny about The Britannia Hotel.
this is a formal complaint sent to the manchester local authorities.to
The rooms were quite large but very shabby. Window was filthy and net
The Britannia "Hotel" (and I use the term loosley) is a the worst accomodation I have ever stayed in. Our room was dirty, smelly and hot due to the fact that there was no window and the air conditioning was so loud it kept us awake at night. There was one collapsed armchair in the corner of the tiny room near a window pane covered with a dirty grey net curtain with a piece of cardboard behind it painted to look like a view!! As for the reception staff, they were rude, unfriendly,unhelpful and just incompetent. Also when my boyfriend and I arrived back after one night out we were questioned by door staff as to whether we should have both been there. They were extremely rude and leery and implied that I had just picked my boyfriend up in some bar!
My mother and I stayed here for the Commonwealth Games last year. We had to move to three different rooms before we found one that didn't smell strongly of smoke. Even so, the sofa in the "Executive Suite" we stayed in was badly stained, the sofa bed sank ominously if you sat on it, the chest of drawers had three handles missing, revealing screws sticking out, the "spa bath" didn't work, the decoration was faded and dirty and the whole stay was deeply disappointing. My mother had just undergone chemotherapy and we paid more than we had originally budgeted for because we knew we wouldn't be going out very much, and wanted somewhere comfortable to spend time in, to make the stay extra special - needless to say, we didn't spend any more time in our room than we absolutely had to. We filled in the complaint form at the end of our stay, and I had a long discussion with the manager in charge who promised they write and apologise - a year later I'm still waiting.
What an absolutely shocking hotel. Key to the tiny room didn't work so
had to get a porter to let us back in everytime we left it. I've
visited Death Valley but it wasn't as hot as the temperature in the
room. Breakfast was overpriced. If you looking for an overpriced, tacky
hotel with tiny rooms then this is for you.
The room I was offered was miniscule, dirty and smelly. The carpet was