Britannia Hotel Birmingham
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Historical Traveler Reviews Britannia Hotel Birmingham
Better off in a coffin
I booked 3 rooms for 6 days for a work trip in December 03. Every room was moody,ugly and shabby. The first room I stayed in looked like it had blood staines on the wall! The whole building needs to be pulled down, everything about this hotel is awful,food,service,decoration you name it. Anyone that rates this hotel because of its low rates obviously hasn't stayed in any hotels in Europe were for the same rates you'll get a Palace compared to this medival flea ridden lepers hell-hole!
Booked in for a two night business trip, when we arrived we were told that they had double booked us and would find us alternative accomodation, which they did 10 miles away. It took us 45 mins to get into the ofiice the following day. The hotel apparently always do this.
2nd night we stayed at the Brittaniana and to be honest it was not as bad as I expected, yes it wqas a bit shabby and the reception staff were quite rude but the room was clean. Would I stay again, not if it was my money I was spending.
Consenus opinion is: Awful Hotel
We booked three rooms for a friend's birthday night out in Birmingham - some of us had "superior" rooms whilst the third couple had a "standard" room: there was absolutely no difference except for an extra ten inches of space -and about £70 each. The room was shabby, dirty and poorly lit. The corridors smelt of cannabis and there was a used towel left in our bathroom. The staff were generally helpful, but this did not compensate for the dreadful state of the room. All in all a complete waste of money and a real disappointment for the birthday boy.
We stayed in this hotel on the 8th November and were very disappointed.
The rooms were small and very old. The bathroom was dirty. Also when we went for our breakfast there was hardly anything left and this was 3/4 of an hour before it closed. They normally charge £10 for that. Don't waste your money staying there.
Shabby, Terrible Service
Myself and my girlfriend needed to spend a night in birmingham as we were meeting up with some friends who live there. Having stayed at both the "Copthorne" and "City Inn" Hotels in the past, and having been extremely pleased with both, we were disappointed to find they were both fully backed for that date.
We instead checked into the Britannia as it had a city centre location and the prices were reasonable. What a terrible mistake.
Upon arrival the (very grumpy) man at front desk claimed our booking was ot on the system! Luckily I did it over the internet so a quick phone call home resulted in me giving him my "guarenteed booking" reference number. He was very rude indeed and wasn't willing to help us in anyway.
We got our room in the end and I have to say it was terrible.
Absolutley tiny, musty and in need of repair. There was plaster peeling off the ceiling above the shower and falling into the bath. The bedside, wall-mounted lamp was not connected to the wall correctly and lop sided, the furniture was tatty and rickety.
The corridors were very (very) narrow and the lifts seemed to be permantenlty crowded. The reception area is tiny and there are several porters etc standing around chatting, not really willing to offer help.
The "gentleman" at reception ws one of the rudest hotel staff members I have ever dealt with (and I've stayed at many hotels around Europe and the UK)
We have put it down to experience...we know now where to avoid in Birmingham!
In keeping with the previous reviews, I would advise any potential customers to stay well away from this hotel. When I was checking in, there was a row going on at reception, as a resident had their room broken into. As it turns out 9 rooms also suffered the same fate and the hotel were less than helpful. I also got 2 flea bites and found the hotel itself very outdated. I thought the lift was going to give way and the breakfast food made me sick later that day. the staff were generally very unpleasant and very reluctant to be of service. It is going into a timewarp, and at the prices they are charging, i would expect a better standard of service. Absolutely terrible!!
We stayed at the Brittania this weekend. We were due to stay for a few nights but checked out after one because Fawlty Towers had nothing on this place!
Other reviews have said that the staff were unhelpful and rude but I didn't find that. The staff were fine even when we left after one night.
The rooms that we had were really outdated with paint peeling from the wardrobe and chips out of the furniture. The bathroom was clean but the dust was thick on the window ledges. There was a general feeling of grubbiness in the room. The other room that we had was almost pitch black even when the two lights were on. It was impossible to put make up on or to read comfortably.
When we left the hotel we were amazed to find that we had been overcharged by £600 so I'd advise you to check your credit card bill before signing!
A pleasant surprise
Having read the previous review of the Britannia Hotel at tripadvisor after I had made my reservation I must admit that I was not looking forward to my stay at the hotel. However, I should not have worried because the hotel was fine and very good value for money. I paid just 55 GBP for a double room. The staff were very friendly and helpful, the bar and restaurant areas were nicely decorated, my room was clean and well furnished the décor and furnishings were brand new and my room was clearly a recently refurbished one. Although this hotel wasnt one of the best in the world, it certainly wasnt the nightmare I had been led to believe.
Horrible, small scruffy rooms, non-working tv/telephone, unhelpful staff, overcharged, saving grace is that it is really convienient for the shops!
I had the extreme misfortune to stay at the Britannia Birmingham on business overnight on 5 August 2003. This hotel is a disgrace. One review on this site that states that the hotel has been recently refurbished - what absolute rubbish! This place has not seen a coat of paint since the 1960's.
The hotel's common areas stink of insecticide, urine and old dirty carpet. The furnishings are old, grubby and falling apart. The lift and some of the walls have grafitti on them. The staff are grubby and surly and clearly hate working at the hotel.
During the period of my visit the outside temperature was in the 30's centigrade and the temperature in the bedroom was in the 40's. There was no AC at all. The window was jammed shut.
The "food" in the restaurant, served by a grubby chef and a grumpy waitress was overpriced, totally unappetising, cold and inedible.
All in all for £120/night for a double room without breakfast this place was a complete and utter ripoff and I will NEVER stay here again.
To complete matters I returned home the following day with 9 flea bites on my leg courtesy of the filthy, un-vacuumed carpet in my room that should have been replaced when my grandmother was born!!
TripAdvisor Reviews Britannia Hotel Birmingham
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