Britannia Hotel Coventry
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How has this hotel rated in the past?
Historical Traveler Reviews Americas Best Value Inn - Legends Inn Junction
Britannia hotel, tired hotel, helpful staff
Tired hotel, tatty stained carpets, worn furniture, old cracked bathroom sink, no hot water @ 7 am wait till 8. Iron in a board-room on second floor.
Very helpful staff, food good, room large enough cleanish and did not smell of smoke, easy to find with parking nearby(£2 overnight).
Only place I could get short notice. Next time I'll try and book earlier. There must be other hotels at a resonable price.
Get that front door fixed or at least unlock the other one.
Won't stay there again!
The rooms weren't as bad as I expected, it did need a good clean and was very tired and dated. Bed was OK, carpet was dire, toilet made a noise like it was going to blow up. Room was noisy (from outside) as it is near the bus station.
I stayed in 411 (next to fire escape) and was plagued with idiots running along corridor, knocking on door and disappearing down fire exit. To be fair when I complained to the duty manager (after 4 knock & runs) he did do a sweep of hotel and it did not happen again.
On the positive side, staff were very helpful, food was good and plenty of it, it only cost £72.50 for D,B&B and parking was cheap (50p).
That aside would not stay again!
It really is as bad as they say....
Yes, sorry Brittania, but it really is a terrible place. Some rooms even have a jacussi bath fitted - why?!!! Some paint and new carpets would be of more use.
You kind of know that it's not going to be good when the office block style glass front door scrapes the floor as you open it...
I'm not joking, but I felt like I needed a surgical mask for my own protection.
Yes, the Village Coventry is a much better bet.
Poor hotel but good staff
The hotel is certainly not as nice as I expected it to be and the pictures on the internet are very misleading.
However the staff were very plesant to us, especially a waitress called Tina who we found to be very friendly and helpful.
Terrible! worst hotel ever stayed in
stayed here for 2 nights in fourth floor rooms. Kettle in room had dirty brown water in it and green mould and smelt foul, for which the duty manager apologised for and gave us free bottle of wine for. towells in room had dirty stains on them for which the duty manager gave us another bottle of free wine for.
deserts in bentley resteraunt were not refrigerated, but kept at room temperature on view and the cream they were served with had gone off.
sign at reception says 'ask staff for help', but no staff were ever there. regularly kept waiting for a member of staff to show up and they were not very pleasant when they did
No lounge area or quiet bar area, just a noisy bar used by students of the nearby university.
only redeeming feature was the carvery meals which were nice, and the hotel location which is close to the city centre shops and cathedral.
this hotel fails on cleanliness and customer service.
ok for one night if you have to, but try and find somewhere else!
I have stayed at Britannia hotel on many occasions and always had great service, the staff could not have been any nicer. Although the receptionists are a bit facially challenged, what they lack in looks they make up for it in effort. I highly recommend this hotel to anyone visiting Coventry.
Very friendly and helpful staff, nice Hotel.
This Hotel has extremely efficient, pleasant and friendly staff. I recently stayed at this Hotel for the weekend and I was pleasantly surprised by how friendly and helpful the staff where. The Hotel itself is very clean and adequate, the rooms are spacious and I was very comfortable here. I would not hesitate in recommending this Hotel, I am returning next year and will be looking forward to the same excellent service that I received last time.
I wish I had looked at this site prior to staying at the Britannia Hotel Coventry.
I was very supprised with the rate offered at the Hotel compared to what the other hotels were offering in the area, but when visiting the Britannia Hotel Website was quite happy with the hotel description. Very Misleading - Newly Refurbished Hotel!
I was greeted by the hotel with no Hello and checked into my room and wanted to cry after such a long journey it was terrible. Dirty Windows, Yellow Net Curtians, ripped carpets, holes in bed coverings with stains on sheets and hair in the bath and sinks.
After complaining to the hotel management I was moved to a room which frankly was in the same condition but was so tired so settled with it.
I then went down to the hotel restaurant and the staff were very unpleasant and food dried up so decided not to have any food at all. I went into the hotel bar and could not hear myself thinik as the music from the Disc Jockey was extremely loud and the comments he was making can only be descibed as rude.
I can honesly say that I would never reccommend this hotel to anyone and if had not stayed at a sister Hotel in Manchester and was pleased, probably would not of considered this hotel at all.
Its probably the worst hotel you can ever set your eyes on, and the hotel management do not care at all.
Worst hotel in Coventry
This is honestly the worst hotel I have ever stayed in. It is not the fault of the chain that is is truely the most depressing 1960's concrete tower block from the outside and I was sure it would improve inside. No way!!!
This hotel is run by a management team who quite frankly do not care about guests. The hotel is filthy, the food is dire and apparently this is all acceptable. Even the thick layer of dust and body hair found in the 2 rooms we booked apparently meet Britannia standards.
We booked one room with a Cathedral view but the windows were so dirty that the only way to view it was by opening it.
Carpets were wripped in most public areas and furniture has long seen its day.
'The hotel boasts a fine restaurant' as Britannia describe. This consisted of a very standard carvery with undercooked vegetables.
I asked for black pepper and it appeared there was none available in the hotel so I was brought a catering tub with spoon form the kitchen.
Under no circumstances stay here, locals would advise the Village hotel.
Had an awful time here
We stayed for 2 nights here when visiting my brother and would not recommend this hotel to anyone.
On arrival the windows to the room were wide open(obviously to air the room and get rid of the smell), which I should add failed to rid the room of the damp odour.
The room was freezing cold and when my boyfriend went to close the windows the were thick with dirt... granted there was builiding work going on round about at the time but I would not like to hazard a guess when those windows were last washed.
The heating didn't work and when we reported this we were told maintenance would call and repair it, still waiting.
We visited the hotel restaraunt on our first evening and lets just say, we ate at pizza hut the second night. The menu choice was poor as was the service.
On leaving I left a very negative review at reception on which I stated I would not be returning to another Brittania Hotel.
However, I am still receiving my special offers to visit a Brittania Hotel by email, despite emailing their customer service to tell then that I will never take up any of their offers.
TripAdvisor Reviews Americas Best Value Inn - Legends Inn Junction
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