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How has this hotel rated in the past?
- Free High-Speed Internet
- Room service
- Business Services
- Fitness/Health center
Photos of Bristol Hotel
Historical Traveler Reviews Bristol Hotel San Diego
Bristol Can't Deliver The Basics
It's truly incredible how many things went wrong! - No hot water in the morning. After I had to suffer through a cold shower, I called downstairs. Maintenance came up, looked at it, and said, "We've been having boiler problems. Wait about 15 minutes and the boiler should heat up." Like I was going to wait and take another shower! - The front desk told me "the mini-bar isn't supposed to be cold" when I called to tell them that all the drinks in the mini-bar were warm. - TV didn't work. Had to get maintenance to come up and fix it. - Window didn't close. - The one bike in the "gym" (gym is actually more like a closet) didn't work. - Heater didn't work.
The manager was also very rude when I called to complain.
One thing goes wrong
The hotel was nice, clean and colorful. The staff was extremely helpful. Our TV didn't work when we got into the room and the front desk sent a repair man immediately. The only problem was that there was no hot water for my entire stay. I will not stay at this hotel again for this reason only. It might be just me, but I enjoy, at the very least, warm showers, not ice cold.
A beautiful palce to relax
I loved the Bristol hotel. My boyfriend and I had a great time while we were there. The staff was very helpful. The food at Dasiy's Bistro was some of the best I had tasted while I was in town. The waiter was very sweet and helpful. I would love to stay there again and am in fact in the process of planning a two night stay at this hotel. The Decor was beautiful. I'm an interior designer and I would love to meet the designer of this hotel.
Disappointed in What Could Be a Great Hotel
I stayed five nights at the Bristol on business. I picked the Bristol in large part because of the location as well as the high speed internet.
The location was great. I experienced some very good restaurants in the gaslamp area.
The high speed internet did not work during my entire stay, despite me reporting it and requesting service on three separate occasions. I estimate I lost about 20 hours of work because of that (needed internet for VPN). The hotel was also VERY noisy (I was in a room across from the bus station). One elevator was out of service for 3 out of my 5 nights. The phones were out of service for a couple hours one day, as was the air conditioning.
The staff was friendly and helpful. The room was kept clean. The management, however, was non-responsive. One small example, I left a voicemail during my second day concerning the internet and never received even an acknowledgment, much less getting the service fixed.
I will definitely not return to this hotel.
Am very sorry to say we won't stay at this hotel again, because I really loved the decor, the comfortable bed and pillows, not to mention how clean the room was. Unfortunately, this was also the noisiest hotel I have ever stayed at, with bus depot on one side, and trolley stop on the other. Saturday morning trash pick up at 6:00 a.m. was a problem as well. Also feel hotel should mention $18.00 a night parking fee when you make a reservation. In our case, SUV would not fit in the hotel's parking garage (we have an Expedition) and we were told we would have to park blocks away. The parking attendant was helpful though, and because my husband had an injured leg and couldn't walk that long, found a parking spot in a building next to the hotel. Like I said, nice hotel, but way, way too noisy!
Quirky, but nice.
My Friday & Saturday night stay was wonderful for the most part. The day staff were very attentive, helpful, and accommodating. Things seemed to change in the evenings, however. The evening staff seemed to be bothered when asked even the most general of questions. On Saturday, the phones didn't work, and one of the 2 elevators also ceased to operate. The housekeeping staff does an outstanding job of cleaning the rooms. The amenities provided were amongst the best I've ever encountered in any hotel. The bartender was an amazing mixologist, I sampled a few concoctions at other establishments in the area that weekend, and The Bristol's was the best. Thankfully, I wasn't staying on the side of the building facing the bus station, but I doubt I would have minded much, it's is downtown in a big city after all, and noise pollution is everywhere. Probably my biggest gripe is the $18 a day parking charge. I've paid less at downtown 5-stars in more expensive cities. I perceived it as kind of a rip off. Other than those little quirks, I'd recommend the Bristol, and stay there again myself.
A refreshing stay
The Bristol, downtown San Diego, was a refreshing stay. The decor is colorful, unlike some common Hotel chains where conformism is their trademark.The free high speed Internet access worked flawlessly.The Hotel is located near the Gaslamp district which is the place to go in downtown San Diego.The personal is very courteous. Their price was hard to beat.--Mario
The Bristol Hotel is a great value!
My husband and I stayed at the Bristol for our 15th wedding anniversary celebration and were very satisfied with the accomodations. Our room was very nicely decorated and exceptionally clean. It also contained more ammenities than other hotels we've frequented. It was really nice to discover extra towels and pillows and the turkish bathrobes and CD player were added luxuries. Just be sure to avoid rooms facing west, across from the bus station, and rooms close to the night club if you are bothered by noise. We thought it was a great value and would stay there again!
Worst Experience Ever
I stayed at The Bristol for a business trip. The hotel turns into a night club on weekends, complete with a bouncer in the elevator. I ended up having to switch hotels in the middle of the night. I literally thought the pictures were going to fall off the walls--they were vibrating that badly. I would not recommend this hotel!
A nice stay at Bristo Hotel
I was surprised to see how spacious and nicely decorated was my room.
The hotel is small and full of character with a grand piano in the lobby and a jazz band playing in the afternoon. The location is good, right in downtown San Diego. Unfortunately there is a Bus station right in front, so you have to keep your window closed.
Overall I think it is very good value.
TripAdvisor Reviews Bristol Hotel San Diego
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