Mercure Bristol Brigstow Hotel

Address: Welsh Back, Bristol, England, BS1 4SP, United Kingdom | 4 star hotel
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This 4 star hotel, located on Welsh Back, Bristol, is near Bristol Ferry Boat Company, Queen Square, Bristol Blue Glass, and Theatre Royal.
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    Historical Traveler Reviews Mercure Bristol Brigstow Hotel

    A lovely Experience


    My girlfriend and I stayed in the lovely hotel on a weekend in Bristol. The Staff were extremely efficient and friendly to the point of directing us step by step when lost in Bristol.

    Try a room with a view over the river looking down on the beautiful glassboat restaurant below and the swans swimming. The bedrooms are very modern and well laid out with a lovely clean en-suite bathroom with Plasma screens in there. Robes are also provided which are fluffy and soft.

    A must for a romantic soppy weekend. Going back soon.

    Modern, Stylish and in a Great Location


    Been there twice this year first for May bank holiday then august bank holiday and fab both times, had an upgraded room overlooking the river which was nice. The room itself is different from other hotels, very stylish and modern, thankfully wooden floors so none of these horrid carpet stains. In a great location only 5 mins to the shopping part and 5 minutes to all the bars at the quay. Only down side is the parking as you have to pay to park in the NCP next door

    Stylish and comfortable


    Stayed in an upgraded room, with balcony. Interesting and original room design, slightly odd colour scheme. Balcony nice, although there's not a particularly exciting view. Bathroom has small flat panel tv above the bath -- totally loved this and haven't seen it in any other hotel. Separate shower. Mini-bar. Small business centre in hotel. Breakfast OK in dining room/restaurant.

    Would certainly stay again, although Hotel du Vin would be my first pick.

    Perfect Location


    The Brigstow is a great contemporary hotel. Compared to it's peers, it is heads and shoulders above them. It is centrally located and only a 5 minute walk to all parts of the central city. For people who run, it is on the river that runs through the city. There are running areas on both sides. The staff is very friendly and accomodating. The food at the resturaunt for dinner is top notch. I would recommend it to anyone.

    Valentines weekend


    stayed at the Brigstow for Valantines night, we had a fab time, the room was great, loved the TV in the bath!!! very clean, staff were friendly, ate in Eclipse, food was great and reasonably priced!! only downside was the parking, Cost ?12.60 although the car park is practically next door, its still pricey!!! although the hotel is in a great location, pleanty of bar, restaurants around and lovely view too!! would definately return!!!!



    Really Really Great Hotel. Excellent prices, clean modern rooms, great location. A little gem in the city.

    The Brigstow what a great hotel


    I regularly stay at this fantastic hotel. I can only say what extensive training all the Brigstow team must have which is reflected in the friendly manner all staff I have come across display. Nothing seems too much trouble, I always find the food really nice. Check in and out usually very quick with efficient staff. Every person you see during your stay always greet you with a friendly smile "good morning" etc..

    The public areas are always clean bright and well presented. My room (and I have stayed in a few other hotels) is always cosy, with clean linen, lovely soft towels and at the end of the day there is no better way to unwind than to languish in the bath with the best touch ever a plasma T.V. you don't even have to get out of the bath to watch. All i can say is well done to the Brigstow team, you should be proud of yourselves I would certainly recommend this hotel to any one visiting Bristol. See you all again soon.

    THE BRIGSTOW HOTEL - a breath of fresh air!!!!


    I visited the Brigstow Hotel for the first time recently and, as soon as I walked into reception, it was like a breath of fresh air. The contemporary uncluttered feel and the warm reception I received was so refreshing. I loved the bedrooms and was knocked out by the plasma screen in the bathroom - what a fantastic idea! Dinner was a delight, well cooked and delicious. I was made to feel very comfortable by the excellent restaurant staff, which is so nice, especially when you are a lone female traveller [although, I suspect that all the Brigstow's guests are treated in the same way]. My compliments to the Manager for a beautifully run Hotel - I would certainly visit again when I'm next in the area. I've been in the hotel and tourism industry now for over 25 years and the Brigstow certainly rates as one of my more memorable experiences.

    Don't be fooled by first impressions


    Being a Bristol girl originally, I often find myself visiting family and friends in the area and prefer to have the independant space of a hotel room. For years I have used the Swallow, Marriott and Redwood Lodge with very little complaint, but was delighted to hear about the arrival of a new boutique style hotel (being a 20 something the Marriott decor can prove to be a "bit much" for more than a couple of nights. My initial impressions were favourable and having worked in interior design I could look beyond the first impressions and see a well planned design. The public areas were smart and relaxing and the bedrooms spacious and well equipped. The use of glass fronting the river creates a wonderful effect. There are however some awfully planned elements. The wooden floors in the halls and bedrooms ensure that you hear every footstep or suitcase being wheeled along, or even more annoying the clattering of the housekeeping trolleys at an ungodly hour of the morning. The heavy doors on every room sound as though everyone is a little disgruntled as they leave. The staff are on the whole disinterested, there are very few exceptions. The food is always disappointing and I am certain that customer service is the very last thing on anyone's mind there. After a few disappointing incidents, the Brigstow redeemed itself after I arranged a family lunch to celebrate my Grandmothers birthday, the service was exceptional and the food very much agreeable to everyone aged 5 -80. After my stay this weekend however, I will never return. On Friday morning we were told that at 9.32 we were too late for breakfast, despite the restaurant being quite full with people who had only sat down two minutes earlier. We were told that parking was free on Saturday by an incredibly rude receptionist, then to be told by the car parking attendant that it was actually £9. Over a 3 night stay we only had the glasses washed in the room once, the smudges that we found all over the windows were never removed. On Saturday night we were asked to check out by 9 the following morning as they had promised the room to a film crew! Then on Sunday we were told it was fine to park in front of the hotel, to return half an hour later to find that the car had been towed away - £125 later and no apology from the hotel. All in all a very disappointing stay, we will not return and would certainly never recommend it to others.

    The best hotel I visit


    I travel a lot for my job, and off work I have stayed in hotels all over Europe and the US. Bristol is one of my favourite cities and The Brigstow is my absolute favourite hotel anywhere.

    The rooms have the right blend of compactness and space, there are internet facilites in every room, a Plasma TV screen over the bath, and the bed is super-comfortable.

    There are excellent views over the river next to which the hotel stands, right in the centre of Bristol, superbly placed for business and nights out or sight seeing.

    The excellence of the accomodation and situation would only make the Brigstow one of my favourite hotels. What takes it right to the top of my list is the friendly, welcoming and efficient staff. Every hotelier I have ever visited could learn from the way the Brigstow staff make you feel welcome and at home.

    Bristol is well worth a visit, and the Brigstow is the cream on the cake.

    TripAdvisor Reviews Mercure Bristol Brigstow Hotel

    4.00 of 5 stars Excellent

    Travel Blogs from Bristol

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    A travel blog entry by artell on Oct 01, 2013

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    ... from "The Move".
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