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How has this hotel rated in the past?
- Continental Breakfast
- Room service
- Free High-Speed Internet
- Wheelchair accessibility
Photos of Hotel Bretagna
Historical Traveler Reviews Hotel Bretagna Florence
Such a great place
A very nice place to stay. I went there in january and i loved it. The hotel is charming and i had the luck to have a room with one double bed and one single bed. I was with my boyfriend so we had more than enough place. I can surely testimony on rooms because we saw two of them. When we arrived, we took the only room left (still with one double bed and one single bed) the bathromm was outside the room (but only for us, we had the keys). Both rooms were lovely.
The view was very nice (we could see a nice court) there even was a little stair to reach the window.
The place is very clean and although i was awoken by the Duomo bell, i slept very well.
People working in this hotel were very friendly, they advised us, had us to pay less for we changed the room, and offered us the breakfast on our last day.
A place i will go back to!
Hated every minute
The ONLY thing this hotel has going for it is the location. Keep in mind that once inside the front door, you can either wait for 20 minutes only to find that the elevator is broken and you must lug your baggage up 3 flights of stairs OR you can just give in from the get go and take the stairs to start with. Once registered, you will find that there are no more lifts (not even broken ones) to get you to your room. Not a big deal unless you are carrying 3 weeks worth of luggage, which we were. The next set of stairs are steep, narrow, and there are about 5 flights of them. The staff was not helpful at all. They nickel and dime you to death - i.e. charge you for an iron, etc. Also, the girl who worked in the morning, would not look up any restaurant/attraction/information on the internet for us, although she was yahoo-ing something right as we walked up. A male clerk on the night shift practically stalked my friend and I, made lewd gestures and comments, including ones like, "Don't you remember me? You lost your virginity to me." YUCK! Breakfast was mediocre (basic bread, yogurt, juice and coffee) The room was disgusting. Not only were we moved once during our stay, but there was blood splatter on the walls, musty bedding, a shower that sprayed everywhere but on you, a TV with a broken remote, a view of a brick wall, stains on the "carpet", and a bathroom that flooded every time you used it. It was awful. As a matter of fact, it was so terrible that I wanted to leave Florence a day early just because of it. I would absolutely discourage anyone from staying at this hotel, even if it meant you go somewhere with a less desirable location. This place is a rip off. Just don't do it. You will be sorry.
Only for the hardy traveller
Hotel Bretagne has the best location for the money, the staff are relaxed and helpful, and there are no creepy-crawlies. The bad news is that some of the rooms, like the one I was in, are poorly designed with regard to noise and ventilation. Let's just say I felt like I got to know the sewer system of Florence while I was there. If you can, ask to see the room and request a change if it's in proximity to the stinking airwell. Also, this is not the place to stay if you're carrying much luggage. There's a small, unreliable lift.
Very small room for a double room. The location is great, just by Ponte Vechhio. The staff are pretty helpful. Gave great advise on travel to Sienna and San Gimigano. An avreage hotel, with good staff and great location
Dirty, unfriendly dump
We were looking forward to our stay at the Bretagna, the photos on the website looked amazing and we didn't mind the 'shabby chic' feel to it until we actually got there. The main reception rooms which looked so beautiful and large on the website were actually small and dirty. In fact the furniture in the rooms were so dirty I wouldn't have put my luggage on them never mind myself.
The two men we spoke to were unhelpful and unpleasant and we had to wait for an hour until our room was ready. We weren't really sure what they did for an hour because when we got to it, it was dirty even after we cleaned the surfaces ourselves in a fit of 'It'll be okay really, I'm sure it isn't as bad as it looks'. It was and that was before we saw the bathroom! The bedding was definitely not clean and there were insect splatters and stains all over the furniture and walls. The bathroom, perhaps cupboard would be a better term, was tiny and yet again, filthy, so we grabbed our luggage and left and found a clean hotel elsewhere. Not a pleasant experience at all. Oh and by the way, we are both budget travellers not modern, luxurious hotel types.
The worse hotel I have ever stayed at!
This the worst hotel of our trip to Italy and really soured our view of Florence.
We got to the hotel and they first set us up in a very large four bed room, which was nice but it had a funky musty smell so we had to open the windows all night long and were attacked by mosquitoes! I had 5 bites by the end of that first night. That bathroom also smelled so bad of mold and old urine that I could not breathe in it.
Luckily the next day they told us that they had made a mistake a moved us to a small two single bed room... it smell better yet the mosquitoes followed us and I got at least 10 more bites over the next 3 nights. Also you can see that other guest have had the same problem as there are blood marks all over the walls!
The problems were not just with the room as the front desk staff was so rude. I don't expect the hotel staff to hold my hand but I expect you to be able to answer my basic questions... where the bus stop?, where is there a wash and dry? Do you have an iron? (No, you have to buy one for 30 euro after it was advertised that they did have iron for guest use)
We also had problems with the night shift male staff member becoming very pushy and disgusting with us (two young females). "Come back down for a special Italian shot".
I would not recommend this place other than the central location and I think that you could easily find some other hotel with better prices and service.
Modest hotel in a great location
This is a very modest, no frills hotel right on the Arno River. The hotel is actually on the second floor of the building and there is a tiny lift to the hotel lobby. After that, it's stairs stairs stairs! A little challenging with the luggage, but fine without. The two of us ended up with a room large enough for four people, so we had more than enough space. Though the furniture was a bit of a hodge-podge, the room was clean and cozy. It was more like being in someone's house than a hotel. The bathroom and shower were quite tiny, however...definitely not for the claustrophobic! Contintental breakfast was served in a lovely room with a beautiful view of the river and many bridges. As far as location, we were quite pleased. We walked everywhere and the Ponte Vecchio is just down the street. The hotel is technically within walking distance of the train/bus station (we walked to the station to catch a bus for a day-trip to Siena), but definitely too far with luggage so we opted for a taxi for our arrival and departure. The hotel staff is extremely friendly and helpful...overall, this was a very positive experience and I would definitely recommend it. The owner advised us he is buying a newer property across the river, so that might be worth an inquiry for the next visit.
TripAdvisor Reviews Hotel Bretagna Florence
Travel Blogs from Florence
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