Boston Park Plaza Hotel

The Boston Park Plaza is a pretty convention center, but not the place for a family vacation or romantic getaway. I surprised my fiancee' with a room there and was a little dissapointed, although we still had a good time in the city. There was a convention going on and the lobby was full and extremely noisy. The guests at the convention kept us up until after 3:00 am, making noise in the halls.

We didn't have any problems with the service, although we heard a number of people complaining at the front desk.

The room was clean, but old. There was chipping plaster on the walls and the shower was weak. The location is excellent.

I stayed at the Park Plaza from 8/13-17/2002. Room number 1491 was the smallest room I've ever stayed in. To walk between the bed and the dresser I had to walk sideways. Boston was havinga heat wave. The room wasas hot as it was outside with the air unit on high. The bathroom had no room. The toilet is right up against the bathtub. The seat is too small! To get outofthe bathtub you had to step on the toilet! I travel a lot and this hotel was the worst!

We read many reviews by those who stayed recently at this "past its prime" hotel. Most were highly negative. My wife and I had a fairly pleasent experience. We were assigned a good size corner room-not too big, not to small on the fifth floor. Norris, the chief Bellman was very nice. We bid for the stay on Priceline after finding out the level of bids accepted for a theatre district 3 star hotel at biddingfortravel. Our bid was accepted at $55 a night. The location is terrific. Parking is expensive. 800 and local phone calls cost around $2 each.

Since the hotel was built in the late 1920's its windows and walls allow noise more than in a more modern place. Some might find the street noise bothersome.

Because of its grand size and great location, it wouldn't be surprising to for this hotel to be rebuilt as a modern convention hotel or nice office building when the next building boom hits downtown Boston.

In the meantime if one doesn't have high expectations they won't likely be dissapointed by their stay at the Boston Park Plaza.

Two Augusts ago, August 16-23, 2000, I stayed in Boston's Park Plaza Hotel. The window was stuck open about 10 inches and would not move up or down. Hall door, bathroom door, closet door were warped and did not close properly. Outside street noise was terrible; commotion all night long. Stay somewhere else.

After reading the reviews of the Boston Park Plaza, I was very much doubting myself for making reservations there. Not only for myself, but for five other people !! I was pleasantly surprised that our rooms were very clean, the staff were great and very helpful. It is also a perfect location and the 2.00 menu at McCormicks restaurant can't be beat. We also had a formal dinner there that was wonderful!!! The next time I go to Boston, I will stay there again !!

My first room was dark, cramped, and poorly maintained. Wood trim missing, paint was cracked everywhere, no control of temperature ($199/night). After registering my complaint, I was told I could come down for a different room key. No apology, no "I understand". I will say though that most of the staff was very courteous and helpful. The new room was much larger but still in the same condition as the first. Street traffic noise was terrible. Pass on the nostalgia and stay at one of the other hotels nearby.

After reading the many terrible reviews this hotel has gotten I was very nervous about staying there. But I was surprised by what I found suring my stay. The staff was friendly, not indifferent, as I expected. Yes the lobby sets you up to expect big things from the room and that expectation will not be met. However, we found the room to be big enough (I've seen smaller) and it wa clean although a bit dingy with marks on the walls and an old fashioned bathroom. But we got this room by using Priceline for the first time. And for $70 a night it was just fine. The restaurants in the hotel are great (especially Schmicks for wonderful fresh fish) and it met all of our expectations for such a small price. If I had paid the full price I would have not been happy, but for $70, the location could not be better and I can live with walss that need a paint job.

Contrary to the other reviews so far, I thought the Boston Park Plaza was a great hotel.

Great location, clean, plenty of nice restaurants and bars either in the hotel or very nearby. The rooms were quite large, to my surprise. The others who said the rooms were small obviously haven't been to New York. The hotel staff were attentive and pleasant but not smothering.

One caution though, have a calling card or prepaid phone card because the hotel surcharges for long distance calls are outrageous. A five minute call was originally billed at about $15. However, when asked, the front desk staff discounted my charges by 40%.

Call ahead and you might get a good bargain. Hotel tax in Boston (and maybe all of Mass.) is about 12.5%.

My fiance surprised me with a weekend away staying at the Park Plaza, and I was extremely excited, I had always heard of how wonderful this hotel was ever since I was a little girl.

Well, the staff, and ugly room destroyed my entire vision of what this hotel was supposed to be.

Check-in time is at 3p.m., we arrived at 4p.m., and they told us they didn't have any rooms available, and to come back at 6p.m. Our room had been booked over a month in advance, and we had already made plans for that evening. We were charged to leave our bags, and when we later returned at 6:30p.m., the staff was incredibly rude, and told us to come back at 10p.m., the room was still not ready. Check-out time is 12 noon, how can it possible take 10 hours to have a room ready for guests who had already paid?

We were told we were going to get a smoking room-neither of us being smokers, and we had booked and paid for a non-smoking room.

Finally they found us a room, the smallest one in the building. My office was bigger than that room. It was ugly, nothing hanging on the walls, and there weren't any towels in the entire room. We called down for towels, and 20 minutes later they bring us blankets. We called down yet again for towels, and they never came after 45 minutes. We finally left for dinner, and when we came back, the towels were on the bed. We also found the previous guest's trash still in the room.

When we tried to go to sleep that night, the room wa so incredibly stuffy, we tried to put the vent on, and the knob had been removed, so we tried to open the window, and it took us 30 minutes to pry it open. Also, the bed was so incredibly uncomfortable, that we actually had to flip the mattress and remake the bed ourselves.

Overall, I found the hotel to have a nice lobby, but that was all. It is way opverpriced for the service and amenities we recieved. I would not reccommend this hotel to ANYONE!!! You would be better off staying at a Holiday Inn or Best Western. At least their hotel is reasonably priced, staff is friendly, and their rooms are ready for you when they say they will be.

Stayed at the Park Plaza 1/19&20/2002..Room was horrible. Tiny, tiny, tiny. There is no room to walk around the small double bed which is the only bed in the room. Plaster on both walls and ceilings is cracked as well as tile on bathroom floor. Tub has only a plastic shower curtain which was also torn. Reservation was for a king size bed. We were moved on the second day, but not until 6 pm. With all the great hotels in Boston, stay out of the Park Plaza!