Borghese Palace Art Hotel
How has this hotel rated in the past?
- Continental Breakfast
- Room service
- Free High-Speed Internet
- Wheelchair accessibility
- Fitness/Health center
Historical Traveler Reviews Borghese Palace Art Hotel Florence
Can't be beat for the price, but not 4 stars
This is a cool hotel, modern decor with a quirky twist. Visually very pleasing, nice, clean, uncluttered and new.
Service at breakfast was consistently excellent and friendly, with decent food and variety. Service at reception spotty, but Singh and Riccardo very excellent.
Our bathroom was long and narrow, felt a little tight with no storage and small shower stall. They provide only small soap bars and shampoo. Towels were not abundant and a little on the thin side. Water pressure was eratic. Some days water gushed violently out of the faucet, other days it was a mere trickle. Perhaps it depended on the property's overall water usage.
Rooms are nicely decorated, but small and dark. I made sure to reserve 3 months in advance the largest room that they had, and confirmed this by email several times. I was assured repeatedly that the Executive room I'd reserved was the largest room category. Upon checkin, we found the room quite small and nothing like the pictures they feature on their website. After inquiry, we were told that the largest room is the junior suite, and not the Executive room, which by the time we checked in was fully booked. Not happy about this misinformation, but it didn't ruin our stay.
Beware that rooms on the street side can be quite noisy. The street that our room faced was actually closed for construction which thankfully eliminated traffic noise. But there is a night club on that street and the revellers hang around outside until about 4am. This was not limited to Fri and Sat nights, as we experienced this every night.
The fitness room in the basement is worthless. The basement is finished gorgeously, very nice eye candy, but the space is not put to good use. How many people need a sauna and hammam?
Overall, this was not a 4 star experience. But service was generally friendly, breakfast was nice, decoration very pleasing, location very central, so you can't beat the price for what you're getting at this level. Overall I would recommend this hotel, just don't expect 4 star quality.
Great staff, but noisy
We stayed at the Borghese Palace Art Hotel in September. The staff was very helpful. They arranged museum and tour reservations for us and everything worked out perfectly (their private driver to Tuscan wine country is fabulous.) The hotel was very nice and clean and in a great location. Our only complaint was that it was noisy at times. We could hear between the walls of the rooms so it felt a little like you were sharing space with your neighbors--i mentioned this to the front desk and they said they would talk to the room next to use...don't think that happened. Also, there's a night club in the street behind the hotel so if you're staying on a Friday or Saturday night be warned that it can get rowdy. But, the hotel was nice and the staff was great, so we just threw some ear plugs in and didn't complain. We got a good price for the hotel on Booking.com and I would overall recommend this hotel.
Creative and Chic
Our stay at the Borghese Art Palace Hotel in Florence was wonderful. The hotel lobby is very stylish and our room was modern and had very chic decor. This is a smaller hotel which made it quite nice and personal in feel. We really enjoyed breakfast (excellent selection of bread and cakes, yogurt, fruit, cheese/etc., along with perfect cappucino). The hotel staff was very friendly and helpful (thanks Massimo and Claudio). The hotel bar is also a nice place to have a drink after a long day. The hotel is in a great location and I would definitely recommend it to others for their stay in Florence.
OK, not great
I recently stayed in this hotel with my boyfriend for 3 nights and was disapointed, I have stayed in a few 4 star hotels and they have all been of a higher standard than this hotel. That's not to say it didn't have good points such as the location, really central to the main sights of Florence. The bed was really large and comfortable, one of the nicest I've slept in and the room was decorated to a high standard. The staff were all really helpful and friendly and considering its a relatively new hotel there didn't appear to be any of the usual teething problems. However, the breakfast was not up to the standard of a 4 star hotel although it wasn't awful there wasn't any hot food, just yogurt, fruit and cakes, I expected much more variety considering the cost of staying there. Also our toilet leaked and the bathroom floor was wood so this began to cause damage and although we informed reception nothing was done. Again in a four star hotel you would expect any problems to be rectified asap. While this hotel is in no way awful I'm sure there are better choices in Florence.
Just returned from a wonderful stay at the borghese art hotel. Staff was friendly and helpful (especially massimio, sing, & the porther i 'don't remeber the name). Breakfest was good. (More variety would have been nice.) Room was very clean and quiet. Looked out over the street. Good location in very nice neighborhood. Would definately return and recommend to others.
This hotel is is very central and ideal for all the main sights, restaurants and shops. The bedrooms are spacious and fitted out to a very high standard with plasma TV and interesting lighting. Every thing is new, arty and very modern with a slight renaissance twist. Very friendly and helpful staff. Great place to stay at very reasonable rates.
Definitely a palace
My partner and I have just returned from our trip to Europe. If you are going to Florence, this hotel is fantastic. Beautifully renovated, very central and fantastic staff. Nothing is too much trouble. The only thing I could say that is negative about this hotel is that it can be a little noisy. However in their defence it was World Cup time so there were a lot of people out and about. I wouldn't let this deter you though. Very pleasant stay.
A fabulous hotel in every way
I just returned from a two week trip to Italy with my husband and two teenage daughters. The Borghese Palace was far and away the best hotel we stayed at in Italy. We had some hesitations about booking the hotel since it was new and had no reviews at the time on TripAdvisor, but the price (250 Euros for a quad room) and location made us take a chance. We are so glad that we did!
As the previous reviewer noted, the hotel has just opened and everything is clean and new. Our room was extremely spacious and had lovely high ceilings, artwork, plasma TV and more. The breakfast was also the best that we encountered in Italy, and included egg dishes, fresh fruit, freshly baked muffins and bread and more. The staff was helpful and polite. There is also a nice gym downstairs.
Book this hotel now while it is relatively unknown and the rates are reasonable. This is one hotel where the room is actually as nice as the pictures!
Loved this hotel!!
This hotel was a definite treat for my husband and I. We just returned from a trip including Rome, Florence and Venice - this hotel was a highlight! It's very new - and has everything you'd need in a hotel. It's rooms are spacious (most European hotels are very small!) and very, very clean. The staff is extremely helpful - the breakfast is great (typical European, not American, but good!) and the location is just perfect. We had a wonderful stay there and would return in a heartbeat!
TripAdvisor Reviews Borghese Palace Art Hotel Florence
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