Boracay Regency Beach Resort & Spa
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TravelPod Member ReviewsBoracay Regency Beach Resort & Spa
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
the regency beach boracay it very nice place it good
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Boracay Regency Beach Resort & Spa
Although this hotel was quite pricey compared to the others on the island, it was well worth it. The rooms were clean, cool and well equipped. The beach was only a few steps away, d'mall was only a couple of minutes down the beach, and the breakfast was excellent. The best breakfast I've ever had at a hotel...true filipino breakfast! The staff was very friendly and had always greeted us upon entry into the hotel. I don't think I'll ever book another hotel on the island.
Warning: not 5 star nor a Triple AAA hotel
My family stayed in Boracay Regency given that there weren't too many options to choose from during the Easter weekend. The other option was Boracay tropics. All the best hotels in Station 1 were fully booked. Anyway, we decided to book ourselves a weekend in this hotel hoping that this was going to be like the hotels in station 1 and given that the preceding reviews showed very strong recoms. As background, I have been coming to this island since the mid-80s and have stayed in quite a number of the hotels in station 1. Things you should know about this hotel:
A They say they are a Triple AAA or 5 star hotel...I am still wondering how they got this rating. The rooms are just ok--with old rattan furniture and cheap bathroom...and the TV is a bit low end LG (the old style.
B They say they are exclusive and with beachfront...This is located at the heart of Station 2. Imagine yourself in the middle of a city..That is where this hotel is. It is not exclusive. This hotel is not gated. Anyone can just access it . It is a huge complex, no doubt...but boy, this is not exclusive.... Many people pass through the premise of the hotel esp given that this is in between station 1 and station 3. For those not familiar with Boracay, station 1 is where the best hotels are. They also say they have a beachfront. Yes, no doubt. But during our stay here, the beachfront was occupied by a stage for the nighttime band entertainment. The whole day there was a sound check...boy, it was irritating.
C Noisy. This place was noisy. if you want a cheap party place , then this is the place to be. During our stay, they mounted an evening entertainment with a local entertainer right at the beachfront. Guess what? It was very well attended...But by hoi polloi. The crowd was massive-- coming from the hotels, nearby towns, and just walk ins.... I was wondering what this hotel was thinking....Obviously, til dawn the music could be heard in the rooms...I told the front desk to lower the volume given that we had a child with us. Guests should be given the option to choose where to listen to loud music, and that night, it definitely was not going to be in our bedroom. If I wanted to listen to loud music, I would go to the bar..but not to be held hostage to a low quality music that can be heard in my bedroom.
D) Construction was ongoing. We had to change rooms as fumes from a room renovation entered our room. I asked them why they were doing this renovation when there were guests in the adjoining room. The front desk told me that they could not reply at that time given that the manager was not around...Rather, I found out later that this hotel had no manager. The manager had just resigned and hence this hotel was running like a headless chicken. Big mistake.
E) Tranfer arrangements... not 5 star. You will be using a bus from the airport to katiclan that will be shared by other hotels. They also have no speed boat to take you from caticlar to boracay--just in case you want to arrive quicker. Again, I am still wondering whether this is a 5 star hotel.
F) The elevator was not working for two days...THat reflects their lack of attention to details.
G) What was good about this hotel? Housekeeping was quick! Bellservice was quick!
BOTTOMLINE: Not value for money. The 5 star designation is a joke. I would rather spend that money on a true 5 star hotel in Bali. This place should be rated 3 star....not 5!
Ok rooms, indifferent/arrogant staff
The rooms are OK. One of the best in the island, if you're into concrete structures and not nipa/native huts.
All the signs in the room always include the phrase, "OR YOU WILL BE CHARGED ACCORDINGLY", and YOU WILL BE CHARGED ACCORDINGLY!!! Henna stains on bath mats, lacking face towels--which are always not the guest's fault...YES!!! YOU WILL BE CHARGED ACCORDINGLY!!!
I dread the front desk of this hotel. Honestly, I have never been to their front desk where there wasn't at least one guest complaining or arguing with their arrogant receptionists.
The very best hotel in the Island
Me & my husband stayed in Boracay Regency last christmas for a week. We were amazed upon arriving, didn't know boracay has this kind of a hotel. Everywhere I go, areas are clean, even the beach. The hotel is situated in the best area of the long stretch of white beach, it has the widest beach front in the whole island. You can just laze there the whole day without being pestered by anyone. We really felt safe there during our stay.
Very good service from all staff starting from checking in, the rooms is so nice, everything I ever wanted is there. We had a nice view from the balcony, but who would ever want a view from the room when you can get down and frolick in their wonderful crystal clear swimming pool. The bed - what a bed - it is so comfortable, I love to snuggle in their soft fluffy comforter.
Food = The breakfast buffet is incredible, I had to limit myself or I'd get fat. I don't think I need lunch after the heavy breakfast, then comes the dinner buffet - phew, food are so nice and the price - cheap. We did try some other restaurants in the island, food is terrible and some restaurants are dirty, so we end up back at the regency for our meals.
The hotel also have a gym, albeit small but it has all the machines that I wanted, need to burn all those calories.
Over-all, our trip to Boracay was very satisfying and excellent, it was our time to bond with each other, we had time to relax the most after working too much.
We will definitely go back to Boracay next time and will definitely stay at Boracay Regency again.
Boracay is a wonderful paradise,My Husband and I had a great time to stayed at boracay regency even a short period of time.We wanted to stayed More days..but we dont have much time...we had lots of fun and it is unforgetable moments..Were Planning to comeback Again next year and stay for a few weeks..I Love It !!!!!
Great ! worth it....
great hotel..food is good and at affordable prices..great facade and most of all clean...it's in station 2, so accessibility to bars and other resorts is really good..
Sand is white powder. Food is the best. Service is Great. Safe place to be.
Nice hotel, shame about the staff
A rude young woman named Donna checked us in after somehow misunderstanding "we have a reservation" as "do you have any rooms available?". 15 minutes later we found our room alone carrying our own bags. A bad start.
The room however was wonderful and very clean. We opted for a superior room with pool access, which was great as the pool was right there on our balcony ... you could dive right in. In fact it was such a nice room that many Korean tourists decided to climb onto our balcony for a photo. I thought it funny, but my american girlfriend wanted to shoot them for trespassing on our property.
The bathroom was lovely, the beds were comfortable and the cable TV was intermittent. I went to reception to investigate this and asked a young man at the guest services desk what the problem was. He sympathised and went to ask someone. 30 minutes later he returned and pretended he didn't recognise me .... what was that about?
The restaurant, bar and poolside sevice was excellent in every respect The food was great and so cheap (not for boracay, but a steak cost about 5 dollars and a beer 60 cents).
But here's what confused me:
We paid about $150 a night ... not bad for a "luxury" hotel, but for Boracay that is a king's ransom. The hotel insisted on all these tiny extra charges 35 pesos for a chocolate bar, 60 pesos for a water from the minibar, 275 pesos for the airport transfer .... my question is why bother with these charges? Why not charge $152 a night to cover this?
So in conclusion ... mixed feelings about the Regency. 5 star price but 2 star service ... If you're willing to pay that sort of money then consider some othere places first.
Busy, busy Boracay Regency
Stayed at the Regency twice (4D/3N in Dec 04, then 7D/6N in Feb.05). I've mixed feelings about it, so you'll read mixed reviews here.
For me best thing about the hotel is its LOCATION: Middle of Stations 1 & 3, and very near D'Mall! Our 2nd floor room was located a few steps from the Grand Staircase, so access to and from the beach was easy and convenient!
We did an ocular during the 1st visit, and the service SUCKED! We were kept waiting for AGES for porter service. When we checked out to move to another resort, they didn't even bother helping with our bags ~ we had to lug them all the way to the back where the tricycles were.
After our complaining in December, the service radically improved when we returned in February. Everyone was cheery and greeted us during each encounter, including the Account Officer who was practically ignoring us during our ocular. There were times we had to request for room key assistance at 2 am (there's only 1 key provided per room). They helped us get in without any qualms.
By Feb 05, the new wing opened, so the rooms still smelled of paint. There were still alot of construction ongoing for several facilities. Some rooms had beachfront views, others fronted a WALL. The amenities were pretty good, and room and bathroom size was pretty adequate. The Ballroom was the BIGGEST among the island hotels (as of Feb 05. It can hold >100pax!) and allowed smaller rooms for breakout meetings.
Food taste and quality within the hotel's restos need more improvement. But the most delightful discovery was the beachfront Korean resto downstairs. It was simply one of the BEST (our Korean bosses loved it, and so did we!!!). Unsurprisingly, Koreans tourists abound... they must really have good PR contacts in Korea.
There are 2 pools, 1 for each wing. This is a great option if you want privacy and respite from the throng of people in the beachfront during peak season.
The price is quite a challenge, and there are cheaper, homier options elsewhere. But if you're looking for a good business hotel in Boracay, the Regency is the only hotel you can really bet your puka shells on.
TripAdvisor Reviews Boracay Regency Beach Resort & Spa
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