Blue Moon Hotel
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How has this hotel rated in the past?
Historical Traveler Reviews Blue Moon Hotel New York City
I suppose we were expecting just a clean pleasant hotel in an interesting area of New York. What we had was an EXPERIENCE. Of course the Lower East Side is just a great lively place to stay in but the hotel was way beyond normal. The decor was delightful and the interesting information from music to Jewish History made it more like staying in a museum. Yet the the hotel is a beautiful restoration using original materials but with all modern conveniences. Our large comfortable room had a balcony overlooking the river and fantastic views, especially at night when all the local color was on display. Although the service was limited, there was no restaurant yet in the hotel, there was so much choice in the area that it wasn't at all inconvenient. The staff were helpful and obliging and the rooms were beautifully maintained.
I was thrilled the moment I walked into the hotel. There is a lot of effort in the details. I was lucky to get a tour through the hotel. Every room is distinct and has its own character. The furniture is beautiful and the rooms are spacious. The location is amazing. It is in the heart of the Lower East Side and you really feel like you are part of America's history. There is such style to the hotel which you cannot find in your typical commercial hotel. I recommend this hotel to everyone that wants to experience an authentic New York experience. It is something that you will never forget. The service is also wonderful. I was trying to find my way through Manhattan and the front stafff was very helfpful. They explained it various times to me and gave me a map and even walked me out so that I could find my way. Very thoughtful. Really a great experience.
I stayed at the Blue Moon Hotel for a few nights in Late November, and i am definitely looking forward to staying there again. I loved the fact that it is just so unique. The lobby is simply exquisite. There are fresh flowers around the property, beautiful artwork, original memorabilia from the former tenement building, a sitting area with an amazing collection of art books as well as music playing from the 1930's. Once i got to my room, which was a Cozy room, it was very happy to see that it was extremely spacious. The room had a private luxury bathroom, alot of historic detail, very hight ceilings, so it was definitely not a regular hotel with generic shoebox rooms. My previous stay in NYC was with a room twice as small with an air conditioning system sticking in the window, So to be at the Blue Moon Hotel was a big diffrence, and for sure a wise choice considering the fact that i spent the same amount of money on the small rooms i stayed in previously. All in all a little gem of a hotel.
Being on the road every other week i have been to many hotels; none match the style, comfort level, hospitality, and atmosphere of the Blue Moon. Coming off of the busy streets of Manhatten one steps into the lobby to be greeted by a caring and attentive staff and is struck by the unique artistic decor. Amazing detail has been invested in the design and ergonomics of the hotel. The room that I stayed in was huge, much larger than any hotel that I have ever stayed in, and the balcony with the views of Manhatten was spectacular. The staff, from the manager to the maid sercive was attentive and extremly helpful, they always went the extra mile to help me. Wether it was looking for a retaurant, finding something to do around town, or even lending me an umbrella when I went out while it was raining. I would reccomend this hotel for anyone on a business trip or even staying in the city on vacation. My next trip to NY I will definitly be coming back.
A great hotel
If you are expecting a typical American hotel, this is definitely not a good choice for you. We loved the European flair to the quaint hotel with a cozy atmosphere. Everyone from the owner/manager to the front desk was extremely kind and helpful. This hotel adds a touch of class to your stay in New York.The hotel and rooms were clean. A nice bathroom touch was being provided with toothbrushes and toothpaste. The continental breakfast was simple, well done and charming. The choices were unique and delicious.The subway is conveniently located a block away. We would highly recommend this hotel.
We just left the hotel today after a disappointing stay. Our toilet never worked the entire time we were there, although we told the desk clerks about the problem on 4 different occasions. After a while, every time it fell off, we just gave the handle to the toilet to the front desk, hoping that this would encourage a permanent repair. Even that made no difference. When we tried to discuss the problem with the manager upon check out, honestly expecting some kind of compensation for the lack of an obviously necessary facility, two people from the hotel started yelling at us. Finally, we just left. It felt like the concept of customer service just did not occur to anyone there. On top of that, the rooms at the back of the hotel are extremely noisy 24 hours a day because of a loud groaning generator at ground level that cannot be lessened. The staff acted like they have never heard of this major impediment to sleep.
The hotel is gorgeous. But we couldn't believe there was no hot water one night. Finally it came on. The AC sometimes worked, sometimes didn't.
I spent four nights at this hotel. While I was hopeful given the 4 star review provided by Orbitz, I determined quickly I had made a huge mistake booking this hotel. I was staying alone, a single female, and wanted to be close to relatives in Little Italy. The first two problems I encountered were the lack of a privacy lock or a peephole in the door to my room. As a single female I felt the need to put a chair under the door each time I was in my room as anyone with a key could have entered at anytime. The next problem came within 15 minutes of entering the room. There are no irons in the rooms so I called down to the front desk to obtain one. They brought the iron and one of those tiny desktop ironing boards that don't work at all. For the price they charge for these rooms there should be an iron and full size ironing board in every room! Ten minutes after they dropped off the iron they called to say someone else needed it and they would be coming to retrieve it. I told them I was not finished with it and they called every five minutes until I was through with it.
I had an incredibly frustrating experience at this hotel. First of all, be prepared for staff with both a hostile and disinterested attitude. It's a small hotel without a lot of activity so they are obviously bored out of their minds, so when you have the nerve to ask for something, it's almost as if you are disturbing them. That is, except when one tries to leave the hotel. Then they shout at you and DEMAND that you surrender the keys to your room. I have had this experience in Europe, where security measures are taken, but when one returns to their room at this hotel, all one has to do is say the name (there are no room numbers, just names) of the room and they hand you the keys WITHOUT CHECKING THE NAME OF THE REGISTERED GUEST OR ASKING FOR ANY ID! In this day and age, It's unimaginable and unsafe but this is their policy and if one challenges it, they get very defensive and very rude. The bathrooms were well done, the free wireless internet is nice but a very weak signal, the beds are very average as is the room in general. Orbitz calls this is a 4 star hotel but everywhere else online it is classified as a 3 star. I'd call it 2.5-3 on a good day -- if they change their room key policy for the sake of security and common sense.
We spent 2 nights at the Blue Moon Hotel in the Lower East Side of Manhattan. The location and the sense of history were both draws for me. The building is an old tenement. It is a few doors from the Tenement Museum. The renovations were done with sensitivity to the building's history. The furninshings, while new, are of an appropriate style. An iron bed, a flowered carpet, these things gave us the feeling of being back in old New York.There may be an excessive use of paint techniques like sponging and combing but overall the effect is pleasing. The bathroom was small but very clean and nicely outfitted. The bathtub was very deep. There was an additional sink in the bedroom. I guess that might be considered convenient but it does take away from the look of the room.