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How has this hotel rated in the past?
- Swimming pool
- Free parking
Photos of BlueBay Banus
Historical Traveler Reviews BlueBay Banus Marbella
Not four star
During our stay in June, we quickly discovered that this hotel is not worthy of the four stars that appear on the hotel's sign. We asked for a "good" room and ironically, as we were being served champagne, we were told that there were no "good" rooms available. We then inquired whether the room had a balcony, as we had booked. They told us it did.
It didn't. The room had no balcony, it was small and not well appointed - certainly not to the standards of a four-star hotel. We returned to the check-in desk to inform them that the room did not have the balcony that we had booked. When thy put our name on a waiting list for a better room, we saw at least 15 names ahead of ours.
The next day, they informed us that they had a room available for us. We checked out the room and it was identical to our room (no balcony), but with an extra chair. This wasn't acceptable.
Later that day we informed the staff that our air conditioner wasn't working, and they said that they would fix it that day. It wasn't fixed for the duration of our four-day stay. When we told them that the air conditioning still wasn't working, they insisted that it had been fixed.
I would not stay at this hotel again. It was difficult to get a straight answer from the staff, and there didn't seem to be a willingness to try to satisfy their guests.
What a dump
This hotel is very much in need of a make over. But even worse the hygiene standards in the restaurant are very low and contracted a severe case of foos poisening from there. Avoid if you value your health.
As to the rooms. We had a renovated room but the curtains were very dirty and the bed ......
Good value for money
I read all the reviews before i left, and so also had fairly high expectations - which were balanced with how much we paid - you do get what you pay for i believe ...
Overall it was a fairly good hotel, we had a lovely room - although there was no double bed ... just two large twins. The maid service was really good and our room was cleaned properly each day.
I was disappointed by the lack of Englsih channels on SKY - there aren't any, and also on learning the hotel has just 2 irons for guests to use and no irnoning boards at all.
Still, all in all we had a great holiday, and we're unfit & mid thirties and didn't think the walk to Puerto Banus was too far at all !!!
Not so fabulous
We were expecting a really fabulous hotel, having read the reviews on this site. However, our experience was not fabulous. Before going further, I would stress that the hotel staff were generally excellent, especially Javier on the front desk.The hotel rooms are clearly under a process of renovation and those which we were given (400's) had not been renovated. They were dark and dingy and we were adivsed that we had to pay extra to upgrade to better rooms the following day (none available until then). The new rooms (700's) were acceptable but noisy at night. We were charged Euros 150 per room for the remaining 6 nights.Not the champagne treatment for us.
Recommended by this site and rightly so!
I had fairly high expectations of the rincon andaluz as the 3 reviews already written were all very positive and I wasn't dissapointed. This hotel like most in the area follow the 'low rise' blocks rather than one building which creates a relaxed village feel.On arrival my girlfriend & I were greeted with a glass of champagne and although my request for a double-bed had been 'lost' we were immediately given a suite instead! The room was clean and the maid service excellent. The breakfast (included) was the best selection I have seen from any hotel I have stayed in (I am well travelled!) and the dinner was good but not outstanding for the 18 euros charged.Service throughout the hotel was very good and friendly as one soon comes to expect from the spanish but most of all great value for money!If you have good weather (I didn't!) you could walk the couple of k's to puerto banus or the other way to san pedro. Marbella is definately a bus or taxi. 2 outstanding restaurants I just have to recommend are Bar Altamirano in Marbella a must for any seafood-holic like me or the grill just short of puerto banus on the same road as the hotel (next to 'harry's grill' or something - sorry cant remember the name but beautiful restaurant with great steaks - find it!)
We stayed at the Riu Rincon in February 2004 and loved every minute of it. The hotel grounds were lovely, our room was really massive and had a lovely view of the pool and garden. The staff were very attentive and friendly. We decided not to stay half board but wished we had as we ate there more often than not, the evening buffet was fantastic loads of choice and great quality. Great location if you have a car at your disposal but we found taxis quite expensive and it was too far to walk to Puerto Banus.
GREAT Value Hotel !!
What a Great Value hotel.!!!! We stayed in January 2004 and got a fantastic offer from Expedia at £40 per night. The hotel has great Gardens and pool and very friendly staff. We had a Very large bedroom and bathroom with 2 showers. Its About 15 miutes walk to the harbour (not 5 minutes as mentioned). I Wouldnt stay at the hotel on a half board basis but apart from that I really couldnt say anything negetive about this hotel. Thanks to everyone for the previous comments as this really helped me make my desicion to stay there. Most other hotels in area of equal standards are triple the nightly rate...............
STAY HERE !!!!!!!!!!!!!!!!!!!!!!
Myself and my girlfriend have recently returned from Peurto Banus where we stayed at the Riu Rincon. We picked the hotel after reading reviews and seeing the fantastic value they offer (worked out to about Â£35 per night for bed and breakfast). Our expectations were massively exceeded upon arriving at the hotel as we were greated with champagne and allocated a fantastic room overlooking the pool and gardens. Although the hotel is just of a main road, which was brilliant for getting round all I could hear from my large balcony was the breeze through the trees and the sound of birds. Our room was a good size, extremely clean and very private due to the set up of the hotel, which is numerous villas with a small number of rooms in each situated all through the grounds of the hotel complex..... (hope this makes sense, if not believe me it's fantastic how they've done it !!!) The staff were professional, polite and friendly and to top it off the weather (December) was extremely warm. Although we prefered to drive (as we had a hire car) the walk to Peurto Banus could only take about 10 minutes where you are treated to a fabulous marina with all the restaurants you could ever wish for. To sum it up by staying at the Riu Rincon you can play at being one of Peurto Banus millionaires without having to sell the shirt off your back !!!!!!!(note to girlfriend.....when can we go back.........please !!) BRILLIANT
Best hotel close to Puerto Banus
At a 5 minute walk of Puerto Banus (=many nice fish restaurants view on famous harbour). The rooms are nicely refurbished in bright colours and are situated in little houses around the pool. The breakfast and dinner are buffet - style (no outside seating and average - don't book half board). Very nice pool surrounded by lovely garden. A five minute walk to the sea. Much better than the Marbella Club hotel which is a leading hotel of the world. It is one of the best choices in Marbella price / quality. The service is excellent. Ingrid & Redgy Vermeulen - Sanders - Belgium
Excellent hotel near Puerto Banus
This RIU hotel is wonderful, the rooms are very nice, the pool very big, the gardens very well kept. The hotel is situated about 10 minutes walk from Puerto Banus and about 3 minutes walk from the beach. We prefer bed and breakfast... it would be a pity not the enjoy the very nice restaurants in Marbella and Puerto Banus.
TripAdvisor Reviews BlueBay Banus Marbella
Travel Blogs from Marbella
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