Blue Sea Gran Hotel Cervantes
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How has this hotel rated in the past?
- Tennis Court
- Minbar in room
- Drycleaning onsite
- Continental Breakfast
- Meeting rooms/conference facilities
- Reduced mobility rooms
Historical Traveler Reviews Blue Sea Gran Hotel Cervantes Torremolinos
Loved the location
We chose the Cervantes because of the location and the included breakfast. Apparently it has been recently renovated and some work was still going on at the rear of the building when we were there in November.
We thought that the bathroom, which was redone in marble, was beautiful but small, which was not a surprise after being in London in the spring. I would have omitted the bidet to make more room, but maybe that fixture is important to some guests.
We loved the location, close to the San Miguel street with the shops along it and the stairs to the beach. I walked up and down those steps several times a day instead of taking the elevator because it was so interesting. There are great eating places along the way. We tried the Escalera, the Bodegas Quintapenas, for their tapas and the Guadalupe closer to the beach end. We thought the food was excellent in all 3 places and reasonably priced. The first night we ate at the buffet in the hotel. It was adequate but over priced at 19.50 euros. We ate there only once.
We noticed the lack of information in the room, especially for the phone. We ended up inquiring at the desk. When I handed in the customer comment card at the end of our stay, I mentioned that it would be nice to have an ice making machine in the hotel and ice buckets in the rooms, as well as more information in the room. I also stated that I felt the buffet dinner was overpriced.
Everywhere we went in Spain, we noticed the stray cats. At Granada, they were all through the Alhambra. I wondered why the town doesn't do something about the problem, since they seem to do such a good job keeping the streets and surroundings neat and clean. Another thing we noticed, which we saw in Paris as well, people don't pick up after their dogs when they walk them. If that happened here, there would be complaints and the offenders would be fined.
Just behind the hotel is the train station. If we had known how close it was, we would have taken the train from the airport instead of paying $47 U.S. each way for transfers for the 2 of us. The bus station is close by as well.
We also took optional tours. The one to Tangiers was interesting. But I think people should be warned that there is a "time share type" presentation involved on that tour. People are taken to a co-op and a high pressure sales pitch is given on oriental rugs. When we attempted to leave and went down the stairs we were followed by a sales person with rug in hand. The price for a 4" by 6" rug started out at almost $2,000 Canadian. When we still kept refusing, the price was reduced again and again. The original price started at 14,500 DH and the final price quoted was 8,000 DH. Most people left right away and that would probably be the prudent thing to do. If you are interested in purchasing a rug, do your homework before you go.
We definitely would go back to the Costa del Sol. After reading the "Rough Guide" we wondered what we were getting into, especially choosing Torremolinos. But we loved it. Next time we might look for an apartment type hotel so that we can fix breakfast and lunch ourselves and just eat dinner out.
We found the desk staff at the Cervantes accomodating and helpful. It must be a challenge to them to deal with so many languages. One day we came back from a tour and were informed that the electricity was off in our room. We were given the room next door and for the last 2 days of our stay, we had the use of both rooms.
We enjoyed the heated indoor pool, but the outdoor one was definitely too cold (in November). Our room was overlooking the pool and we could see the Mediterranian off to the left. November was a great time to go. It is not crowded and the weather is pleasant, making sight seeing enjoyable. All in all we loved everything about Torremolinos.
OK but definitely not a four star hotel
We booked our stay through a package tour and chose this hotel because it was rated four stars. The Cervantes is really more like 2 -1/2 stars. It's not a bad hotel, just falls somewhat below expectations. It's more like a cheap, older Holiday Inn than a four star hotel.
We had two adjoining rooms, as our two children came with us. Both rooms had balconies with a view of the Mediterranean Sea, although the view was partially blocked by a nearby apartment building to the west, and a wing of the hotel itself to the east. The rooms are small, and although we had requested a double bed in our room, they gave us two twin beds pushed together - not very romantic. The tv's in both rooms were small, and the one in our kids room was only about 13". There was no booklet in the room outlining the hotel's facilities or services. There was no list of rates or instructions for calling from the room phone - really no information at all, and no phone book either. We missed having access to ice and an ice bucket, as we like to bring drinks and sodas back to the room. There is no ice machine as in many European hotels.
The beds were hard as a rock - I had a back ache every day. The bathrooms had recently been updated and were attractive but small. There was a bidet in both of our rooms, which my kids found entertaining but of no use. The maid decided to use it as a laundry basket and when she cleaned our room, she dumped dirty clothing in it. Yuck! The shower in our room did not work initially but the front desk did take care of fixing it promptly. The shampoo and soap provided were of the cheapest generic variety. Bathrooms had a hair dryer which was nice. Towels were thin and stingy in size. Front desk staff were polite and modestly helpful. Minimal English is spoken but we managed to communicate.
Some of the hotel's facilities were closed, "due to technical reasons" as the sign read, such as the spa and massage room. The lobby areas looked tired and outdated, and the furnishings definitely need to be replaced. The restaurant where the free buffet breakfast is served was pretty drab, and the food was grim. The breakfast fare was not really what you'd hope to find if you are an American - more like lunchmeat, cheese, rolls, dips, and not much typical breakfast food. The fruit was canned, and the scrambled eggs were awful, kind of like dippin' dots eggs. The coffee from their coffee machine was rather good though. Overall it was just a disappointing breakfast.
We also tried their cafeteria the first night and my kids made the mistake of ordering a hamburger. The burger was terrible, and they served it with an egg on it (yuck!) So my advice is don't eat in the cafeteria at all, the food is terrible. The elevators are another story, they are really small and shake from side to side when they go up and down. One time we went to get off at our floor, and the doors opened and then rapidly closed on my 10 year old son, and banged him up pretty good. There is no elevator inspection certificate, and one wonders if they have been properly maintained. Since the rest of the hotel looked kind of worn and shabby, I wouldn't be surprised if the mechanicals are not kept up.
We did not swim in the pools, the indoor pool has a nice view but again the pool area looks worn out and in need of renovation. The outdoor pool is very nice but too cold to use this time of year. The strongest point going for the Cervantes is that the hotel is definitely in a good location, very convenient to shopping, train and bus station, and just a few minutes walk to the beach. There is a reasonable car rental place just around the corner outside the hotel garage. If the place was renovated and updated, it might not be so bad - it was probably a four star hotel in the 70's and just went downhill. It is a good location central to everything, and the indoor pool is a nice feature. We did have trouble sleeping due to the many stray cats on the lobby roof meowing every night. If you can afford something better, I'd stay elsewhere. The Melia Del Sol down along the beach looked a lot nicer.
OK For the boy's golfing breaks
Good price, good location. Do not expect luxury. We always use this as a base for the boy's golfing breaks. Good pubs and clubs nearby.
Worth a try
After reading previous reviews we were anxious about using this hotel. However it has now been refurbished although still somewhat old fashioned.
The bedrooms are large with air con, wooden floors and marble bathroom and a balcony.
The small TV has limited English language channels.
Food is buffet style and a bit plain.
Main benefit is that it is very clean and situated near to the shops yet convenient to the beach and train station.
We got a good deal here and felt this hotel is now worth trying. We would return.
Beach worn property
Very worn beach property. Furnishings in room, including carpet, shabby and in need of updating. Staff at reception desk (at least most of those we encountered ) not helpful and on one occasion down right hostile. Property is not on the beach, but high above it. That is not a problem however IF you request a room on a top floor (which we did) View of the sea was wonderful. A/c in room worked well (we were there July22-23) so that is a must. Room did have a balcony. Bathroom fully tiled but in need of some repair. Shower head could not be adjusted and the force was extremely strong---felt like needle pricks! Room was quite large. Walls very thin---one could hear partying going on in the room next to ours way into the early hours of the morning. If you arrive in Malaga by rail, and are not carrying too much luggage,the property is a 20 minute metro ride. By taxi, a $15-18 ride. To get to the beach either take an elevator (for .50--one way) down to the beach or take a walk down a "back street" which is lined with businesses. A plus two pools: one on the roof top and another ground level. However, given the negatives, we would not return.
Value for Money
The hotel is good value for money. The rooms and the rest of the hotel is very clean. The location of the hotel is good as it is only a 5 minute walk to the beach via the lift opposite the hotel (payable 50 cents, but well worth it!). The hotel is located 2 streets away from all the shops, restaurants and street boutiques of Torremolinos. For nightlife, Benalmadena is better an approx 8 minute (8 euro) cab ride aride from the hotel. The swimming pool at the hotel is clean yet the sunbeds are very uncomfortable! The staff are friendly and do there best to help and advise. I recommend the hotel to anyone wanting either a quiet holiday in Torremolinos or a mad clubbing time in Benalmadena!
Not as bad as they say but...
Stayed at this hotel last week. It's in a great part of town, right around the corner from all the shopping and clubs and a fairly easy walk to the beach using a path down a hill in the center of town. I agree with the user a couple of spaces down, there is little or no help with bags or taxis, they will call you one but the rest is up to you. They ask for deposits for everything, beach towel, safe lock...and they give you tiny scraps of paper as receipts and neglect to tell you that it will be a problem getting your deposit back without each and every scrap of paper they give you. Don't expect to be able to trade a sweaty beach towel for a clean one.....I was lucky they had one left over, and the hotel was empty. There are two pools, one outdoors on the first floor and another indoor one on the roof. Room was big, clean and well kept. There is construction on the streets surrounding the hotel but not bad at this time. The bottom line is that if you totally take care of yourself, this is a great all around hotel. If you need help with any little thing, don't expect things to be easy.
I know this hotel very well, as we use it every time we go to Torremolinos. Let me point out that I'm American, and tend to be demanding when it come to hotels. What is the problem with the woman who wrote the review back in January? She must be really picky. We've used the Cervantes since 1996, and can only say good things about it.
The doubles are spacious, well-lit, with sofas, armchairs, and coffee tables. The rooms are good-sized...certainly larger than the standard European double. My daughter always has a single, and her room has never been anything like what the woman describes. Well-lit, with Mediterranean or garden views, big bathroom...The buffet breakfast is plentiful and varied, with homemade pastries and fresh fruit salads.
Eggs that are hot. The staff is friendly and helpful. (One of the waiters always remembers us and takes extra special care of us when we're there.)There are problems parking all over Torremolinos, and there are problems with the Cervantes entrance due to renovations in the hotel; when they finish, the room are going to be beautiful, with hardwood floors and marble baths. Does this sound like "A Hole"??? I think not. It's a bargain for the price, and we're reserving for two weeks this summer.
Can you say 'dump'?
I was in the Costa del Sol region for a few days on business and on the last day of my trip decided to stay at Hotel Cervantes since it was so close to the airport and I had a very early flight. The description online seemed pretty nice but OMG they should be sued for false advertisement!!First of all, after staying at some fabulous hotels in Marbella and Estepona I drove on my last afternoon into Malaga/Torremolinos and finally found the hotel. (The directions online were vague at best) After circling the hotel (which was completely torn up due to construction) several times I realized that I was not going to find a place to park my car within a half mile or so and I definately was not going to shlep my bags that far. I realized that my only option was to go to the airport, return my rental car and take a taxi back to the hotel and cab it to the airport the next morning. The hotel was so torn up outside that the cab driver could not even find a decent place to drop me off so I could check into the hotel.So, I get out of the cab with my computer case, purse and rolling suitcase only to discover that you have to walk up a flight of stairs to get inside the hotel. No ramp, no porter, no nothing! By this time I am really starting to fume. I wrestle all my stuff up the stairs and check in. Lobby area looked very, very shady at best. Almost seedy actually.The room is even worse. Extremely small, smelly, and you had to lock the door with your key from the inside! Okay, don't know about you but when I am in a hotel room by myself I don't necessarily shut the bathroom door when I have to use the facilities. Well, you had no choice here because you had to step into the bathroom, turn sideways (I am not a large person either) slide between the open door and the sink and then shut the door in order to even see the toilet. I travel in Europe numerous time each year and have adjusted my level of expectations, but come on, this room was a dump inside and out. I fully expected to see bugs crawling up the walls, thats how bad it was.I cannot express loudly enough "YOU DO NOT WANT TO STAY AT THIS H**LHOLE!!!"
TripAdvisor Reviews Blue Sea Gran Hotel Cervantes Torremolinos
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