Macdonald New Blossoms Hotel
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TravelPod Member ReviewsMacdonald New Blossoms Hotel Chester
Echoing night revellers keep you awake, particularly if you face the streets
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Macdonald New Blossoms Hotel Chester
Poor and dirty
Even as a gold card memeber and an upgrade to a suite the hotel was a total let down. The bathroom was covered in long black hairs the shower was cold in the morning and the dining room chairs were dirty and stained. The hotel was shabby, what must people from other countries think when they check into a 3 star hotel and get this.
Very Dated and shabby
Stayed her last year.
Hotel was very dated, probably last decorated in the 1970's.
Room had a musty smell and asked to be moved and was told hotel full.
Wrote to McDonald customer relations but have never recived a reply.
I would'nt recommend it
We booked this hotel over the internet, i recieved no booking confirmation as stated when booking, so i had to ring for it, they sent me no booking confirmation papers and no map of how to get there and trying to get to the hotel, once in Chester was a nightmare. This hotel is very good for it's central location though, we stayed in one of the back rooms that overlooked a corrugated iron factory or something (pleasant). On checking in we were asked if we would like to order a newspaper for the next morning which never came. We ordered our breakfast to our room by filling in the door handle paper hook thing, i had to ring for it twice, both times the receptionist told me it was on its way up, i finally recieved it, an hour late. The hotel is very noisy you can hear the guests above you because the floor boards are very creeky, our carpet in our room was very worn from creeky floorboards which were also very noisy, the bed made me itch. The bathroom was clean and tidy though, but no i wouldnt recommend this hotel it does need refurbishing, chair seats and things are tatty with food or drink stains on them. A shame really as chester is stunning.
Would not recommend this hotel
Chose this hotel for a girlie weekend stay in Chester due to it's central location and 3 star rating. We had booked three rooms and were given two on the front and one at the back. Our stay was like a comedy of errors. On checking in we were given the key to a room that had not been cleaned after the previous occupant had left (apparatnly the Housekeeper had gone home sick), we were then offered the only other available twin room which had a leak in the ceiling (this turned out to be waste water from the bathroom above....not pleasant). Also, a male member of staff entered this room early Sunday morning without knocking and then bolted without offering an apology. The front rooms were so noisy we had difficulty sleeping, we even resorted to plugging our ears with cotton wool. In our opinion this hotel needs a major revamp in order to earn it's 3 stars.
I really liked it!
I stayed here overnight and I thoroughly enjoyed it. It's so centrally located we got lost trying to find it driving up from London because we were assuming it was farther out from the center. It's definitely ye olde englishy- a bit fawlty towers in the decor- stairs up that lead to stairs down sort of thing, but you can't beat the location.
I was travelling with another female and a male friend and we were so happy to find a triple which was actually one room with two twin beds, tv desk area, and a separate room with another twin bed tv desk area, and a hall and bath inbetween. It was perfect. We arrived late and most places were closed but we ordered room service- which eventually came to us, 2 cold sarnies and a bottle of white, about an hour after we ordered it. But we've been told to expect that sort of service so it wasn't a problem really. Since we had been travelling and were very awake, I spent a good portion of the evening sitting in the window seat watching drunk people come out of clubs, singing and yelling down the street barely dressed, and if I had been trying to get some sleep that might have bothered me, but it didn't. the brerakfast wqas very nice (included in room price).
I loved the city, I could walk to everything from the hotel and would definitely stay here again. I'd like to expore it further and this hotel offers a good value for the location
this hotel did not live up to its expectations, and would not reccomend it to anybody. Poor value for money. The furniture is dirty and marked, and the third floor is appalling. Plaster is peeling off the walls, carpet not hoovered.
Could easily be better
Avoid rooms overlooking the street - they are very noisy with the local revellers. An older building with many creaks and groans. Rooms shabby and less clean than they should be, however our en-suite was immaculate!
Waiting and reception staff very good and friendly.
Food very good, but breakfast slow - 25 minutes from order to serving!
Perhaps a new manager might wake up the standards!
Staff Excellent, Hotel needs a few bob spent.
Very Good Hotel, great location, brilliant staff, however does need some money spent on it. Although clean, carpets fairly worn and lick of paint needed in places. Food excellent, new chef apparently.
Not MacDonalds Group usual standards
As a business traveller I have found MacDonalds Hotels to be overall, superb. But I feel this particular hotel may be waiting its turn for a much needed lick of paint. Though clean my room was 'compact' and overlooked an internal well. I had no idea this group still provided rooms with a single bed. On a positive note the hotel is certainly city centre.
As for the staff, fantastic. Friendly, helpfull and welcoming. Once MacDonald bring this hotel up to its usual standard of decor, this could be a lovely hotel to visit.
Excellent location but hotel shabby
The best thing I can say about this hotel is that its in an excellent location, just off the main shopping street - ideal for shopping and nightlife. However, the hotel was in desperate need of a total refurbishment. The lobby and the rooms were decidely shabby and our room looked like it could do with a good clean - the window ledges were filthy. Also we booked a twin room and were given only one bath towel and one hand towel between us. If you want a good nights sleep I would recommend that you ask for a room that does not overlook the main street as the noise from drunken revellers went on until the early hours of the morning. Worth booking for the location but is very overpriced for the standard of the hotel, if you can afford it stay at the Grosvenor.
TripAdvisor Reviews Macdonald New Blossoms Hotel Chester
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