Hilton Blackpool Hotel
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How has this hotel rated in the past?
- Room service
- Swimming pool
- Business Services
- Wheelchair accessibility
Historical Traveler Reviews Hilton Blackpool Hotel
The room was adequate and clean. The staff was helpful. The food at the restaurant was decent and the staff in the restaurant were exceptionally helpful and friendly. There was a nice bar in the hotel and a very nice Children's Center. If I had to go to Blackpool I would definitely stay there again. It was too far from walking distance to the center of town and the amusment park, but the tram outside is great. The taxis there are WAY too expensive, far more than London or other large cities.
I liked that the hotel was a bit away from the downtown and the amusement park because I like quiet and this hotel was quiet. Given the choices in Blackpool, this would be my choice again.
A really shabby hotel. Long corridors of small rooms. The service team hardly do anything in the rooms.Several days I returned to the hotel and things had been not been tidied,cleaned as requested.Had a problem with my reservation as prior to arriving I had extended it by one day.After 3 days they admitted that they had received the change but had not actioned it.Breakfasts poor unless you really go for the fatty big english breakfast which was really well stocked - can't vouch for the quality.Speed of service was poor.If you look at the best hotels in Britain (the Radisson Manchester springs to mind) they seem to employ more people at breakfast or check in/out and you don't notice the speed with which your requests are processed.Here the reverse is all too obvious- they can't be bothered to put the resource in so the service is bad and slow.Rooms not too clean.Very small.
The bar features nightly entertainment that I find just plain embarassing that people have to resort to (dodgy singing duos, a pianist etc) the food was exceptionally ordinary but fair play to them they do serve until later than most hotels
you could find a hotel on the continent with better service standards and cleanliness at about 1/4 to 1/3 the price
Oh and the gym which they tout in their brochures could fit into a semi detached house living room in a Barratt Home.We are talking small and inadequate
A fabulous hotel
Just arrived home after staying at the hilton in blackpool for my daughters 10th birthday, wow the staff picked up on the fact i wanted it to be a special day and it was right down to the chef bringing desert to our table with a candle, they all were so friendly and nothing was too much trouble. The buffet dinner was truly fabulous a carvery and puddings to die for, bread pudding with custard, whole cooked pears with fresh cream and the triffle fantastic, even a large selection for the children. The room was very clean and crisp white bedding cant wait to get back to this hotel.
I have stayed at the Hilton in Blackpool lots of times - the first time was when my fiance + I got engaged. We booked a junior suite + it was spacious but really nothing special but it seems like the best hotel in the area. We went out for the day + when we came back + tried to sleep, the noise was unbelievable - extremely loud music coming from the function room. We called the night receptionist who said she would send a night porter up to our room - he came up + said he couldn't hear anything - well he must have been deaf. He then said there was a wedding going on + he would ask them to turn the music down - I told him not to as it wouldn't be fair on the wedding party + it's not their fault. The music carried on almost all night - I had recently come out of hospital too + this was supposed to be a relaxing break. The receptionist then offered to move us to a different room - a standard TWIN room! We had just got engaged - we had booked a double junior suite!!! We wrote to the hotel upon our return + they offered us a free stay so it just goes to show, it pays to complain!
I stayed there again + booked a non smoking room but in the morning the stench of cigarette smoke in the bathroom was unbearable - especially as I have an allergy to tobacco smoke! The rooms are also very noisy with walls like paper + early in the morning we could hear the cleaners shouting down the corridor. The staff were ok but not that professional. Blackpool Hilton really should buck its ideas up or it will end up losing a lot of custom.
I blame the management - not a 4 star
Have stayed in most of the hotels in Blackpool several times, most recently at the Hiton. The hotel is shoddy, and the staff are appallingly ignorant and badly trained. For example, they had about 200 pople there on a convention, and two bar staff, one of whom fled and the other didn't know how to use the tills. Repeated requests for the manager were ignored, as are all criticisms of the hotel. I've made several other complaints about service and nothing was done. Rooms are poor. Breakfasts were poor. After asking some of the residents I did not eat dinner in the hotel restaurant, but the dreadful Indian and Thai restaurants just behind the hotel were both full - you work out why. This is absolutely not a **** hotel.
Terrible! Never again!
We stayed there, because from the outside it looked better than the other hotels in Blackpool. (Doesn`t mean much, if you know how the other hotels in Blackpool look).
But it turned out, that it was absolutely terrible.
For 89 Pounds for a double (without breakfast, in April, weekday!) we got a terrible room.
Although I had asked for a quiet room, we got a room exactly at the elevator in the 5th floor. We heard the elevator maschines running right above the room all night.
The room itself was not very clean and the bathroom in urgent need of refurbishment.
We couldn`t find any aircondition.
This is a 4-star-hotel? Sorry, it might be in England, according to world standards it should have 2 stars.
Best Hotel in Blackpool??
Stayed here last weekend and found it fantastic compared to Imperial and Savoy. Club room was well equipped but small and bathroom needed a refurb but breakfast excellent and public areas well maintained. Also found the staff very pleasant. Couple of complaints - been woken by fellow guests in corridor having a row at 4.30am which went on for two hours and why does everyone in Blackpool seem to chain smoke?
We have stayed here a few times and this has been are worst time here ever! The kids beds were dirty and the room was un clean. the food was avarage but not what you would expect from a 4 star hotel. we will not be returning again
More effort required
This hotel was disappointing. It is average and does not, in my opinion, deserve a 4 star rating. The mattress was stained on the childs bed and the bath surround was grey with mildew, as was the shower curtain. The food was average and the breakfast buffet chaotic.
We have stayed in similar poperties in the US and the standard of service was much higher.
Good for the Business traveller
I have stayed here a number of times since April 2002, whilst working in Blackpool. It is my first choice for this area.
This is a typical Hilton. All the rooms I have stayed in were clean and tidy with usual facilities. Ask for upgrade to a Club room if you do not have it allocated already.
All staff are generally courteous and helpful, with some real gems on ther concierge desk and the bars. Breakfast is superb even if a little pricey if you do not have an inclusive rate. Evening carvery tends to be a bit below par for such an hotel, try various restaurants locally.
There is now a small gym off the swimming pool with 2 jogging machines, 3 bikes, 2 nordic ski machines a rower and a stepper. No multi gym or weights.
When booking through Hilton Central reservations always ask what special deals there are, do not be put off by them asking for your exact requirements, insist on knowing what might be available. I recently had to stay over a weekend and by insisting there must be some deals got 3 nights for £70 per night incuding breakfast instead of the originally quoted £110 per night!
TripAdvisor Reviews Hilton Blackpool Hotel
Travel Blogs from Blackpool
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