Biltmore Hotel Oklahoma Oklahoma City

I made a reservation for non-smoking, two double beds and reserved it with a credit card because I knew I would be coming in late. They held my room, but did not reserve a non-smoking room. The room was run down with wall paper falling off the wall, a closet door missing, cracks in the closet wall, and the batroom counter was falling apart. Stay away from room 652. Oh yeah, the smoke smell was not minor as the lady promised at the front counter.

I stayed at this particular hotel for almost two weeks while attending a class at the FAA Academy. Over this period of time, I was able to develop objective opinions of the accomodations, staff, and services provided at this hotel.



First, the initial impression one gets when walking in is that it is a class act. Nice lobby, several antiques and nice furnishings. All of this is a veil that covers a big hoax. The rooms were outdated in the seventies, are short on furnishings, have a musty smell (from a leaking roof). The intial impression of the room is that of one you would find at a Motel 6 for $19.95 (in the bad part of town). The House Keeping Staff, although fairly good a cleaning my room had little or no use for the English language, and even less for the "Do Not Disturb" signs printed in their own language. Very obnoxious when one works night shift and they insisted on cleaning my room every morning at 7:30 - 8:00 AM. I asked the day manager for relief, and apparently, the Housekeeping Supervisor's Policy overroad his own.



This hotel has no laundry accomodations other than dry cleaning. There were the usual laundry bags in my room, but no laundry services. I was directed to a coin-op laundry three miles away. No internet services are available although they were advertised. Too, the internet services were not available in individual rooms, but instead via RF link in the lobby area only. They were inoperative the entire time I was there, and had been for some time according to a more candid member of the staff.



To top it off, I was told that I could not recieve my paper receipt for room charges when I checked out. They had set up their computer systems to run a self-audit from 5:00 - 6:00 AM every morning. Several people were waiting in the lobby to acquire their reciepts as well. All of us had airplanes to catch, and understandably, were not pleased.



The other problem with this hotel is the apparent "quiet hours". They seem to start at around 3:30 AM when the busloads (six) of high school ball teams quit carrying on and running up and down the halls and end at 8:00 AM when the House Keeping Staff beats on your door!



They say that money is what makes the world go around, and there is no better example of that than this hotel. They want your money and have little time to offer much in return.



Do yourselves a favor, and choose somewhere else, like the Howard Johnson's across the street, or the Govenor's Suites, or Clarion Suites down the Street. They are about the same price, and offer superior accomodations and services.

We have our family reunion there every two years and everyone agrees it is one of the best places we have used to date. Great location, ample facilities and helpful employees. Not the Hilton but then neither are the prices and a great place for the family to stay!

The hotel was horrible! My shower kept going from hot to cold without me adjusting the temperature - I had to take a bath, but there was no stopper in the tub. Also, the curtains were torn and did not keep out the security light that was right outside my window. And the toilet was not very good either - you had to hold the button down for it to work.

My girlfriend and I stayed at the Biltmore expecting a little more plush hotel. It looks like the Biltmore is occupying about three older buildings that used to be other establishments. Our stay was okay. It's decor is a little outdated, but our room was clean and the staff was friendly. They do have multiple pools and a recreation room, a restaurant, and a bar. It's located right off a major highway and the trolley will stop and take you to many of the "tourist sites". There are multiple eating establishments in the area. I probably wouldn't stay there again, but for the price it was satisfactory.

I have attended many military group reunions at the Biltmore before and after the changes in ownership. I have found the entire staff to be extremely friendly and helpful, the food was great and the rooms very comfortable. I highly recommend it

The hotel was okay but my complaint was when we checked out they charged us more for the room than what was aggreed on. The night manager gave us a rate and then the day manager said she could not do that and charged us the higher price for the 3 days. They said they left a message on the room phone which we never got. At the very least they should have given us the rate for the first night. We were VERY disappointed. We were with a group...we will definitely take our business elsewhere next year. And also notified our group of the problems.

I have staid at the Biltmore and enjoyed my stay a great deal. they have very friendly staff, and the rooms are nice. I will be staying there again in November

We have stayed at the Biltomore Hotel for years with our children and the FFA groups. This is a very nice hotel and all of the staff are most accomadating. The rooms are always clean and nice. We have always been well cared for and enjoyed our stays at the Biltmore.

The price was $63 a night. The entire hotel was out of date. The rooms were old and run down. I would not recommend it, nor would I go back.