Big Bear Frontier Cabins & Hotel

Address: 40472 Big Bear Blvd, Big Bear Lake, California, 92315, United States | 1 star hotel
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This 1 star hotel, located on 40472 Big Bear Blvd, Big Bear Lake, is near Big Bear Lake, Moonridge Animal Park, Snow Summit, and Alpine Slide at Magic Mountain.
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    Historical Traveler Reviews Big Bear Frontier Cabins & Hotel Big Bear Lake

    Watch out for charges after you leave


    Do not stay here!!! They charged my account, without notification, 2 days after I stayed there for white hand towels that were stained with ash from the fireplace. Apparently they do not use bleach which questions there sanitary practices for there bed sheets. The manager also conducted himself extremely poorly after being asked about these ridiculous charges.

    This place is disgusting


    This hotel has lousy, lousy accomodation and service. I stayed for less than four hours in Oct. because as I left the shower and toweled off in the cabin bathroom a peeping tom pressed his face to the window (repeatedly) until my husband entered the bathroom and scared him off.

    I have requested a refund many, many times and was told in January (more than 60 days after my request) that request was "denied," with no further explanation. This hotel has 20 complaints against it at the BBB and the Chamber of Commerce and the hotel associations in the area are well acquainted with complaints against the hotel.

    Oh the jacuzzi!!!!


    My girlfriend took me up to the Big Bear Frontier for our anniversary.

    What a terrific room we had!We spent the nite in cabin #259. We had a little kitchen with all the utensils (but no salt or pepper, BEWARE!), a gas fireplace and best of all, a jacuzzi *IN* the bedroom. It was VERY welcoming after coming in from the cold outside. We made sure to use that thing at least 3 times before going to bed. And boy, did we use it! OH YEAH!!! It faces the TV also so that was convenient. The grounds are ok and there is about a 200yd walk to Big Bear lake, which by the way you can't get to unless you have a boat, but great scenery nonetheless. The village is pretty nice, rustic and cozy. There are lots of places to eat at. I recommend eating at the Cowboy Express Steakhouse, right across from the entrance to the cabins. Very hearty portions and good service. We didn't leave our room enough, other than to eat and check out, to see the staff. But they seemed nice. We had a great time and I highly recommend the BB Frontier... And if you can, get our cabin (with the jacuzzi!!!)

    Loved the Big Bear Frontier


    We had a wonderful time at this resort the grounds were beautiful and our 1 bedroom cabin couldnt have been any nicer it was brand new with a kitchen which was wonderful since we have a small child. I would highly reccomend this place to stay



    When I first made the reservation I made it for a 1 bedroom cabin. It was a terrible mistake. The inside of the cabin reminded me of the movie "Jason". Major renovations need to be done to those 1 bedroom units. Highly recommend staying in the 2 bedroom cabins, it's a new addition to the lodge.

    We had a great time.


    My wife and I went to Big Bear to spend some time away from the city and relax. We booked the room online and we were happy with the price.

    When we arrived our cabin was what we expected and we were happy to see that we were close to the lake and the beach there was pretty nice. We didn't really have much contact with the front desk but everyone seemed nice enough. I'm not sure what happened to some of the other people who wrote reviews here but we had no real problems of any kind. One thing that we did like was being close to the village for food. Overall, we had a great time and for the money that we spent it was well worth the trip.

    $$$ first, Customer service last !


    I booked this Hotel online through one of the discount Hotel services.

    In order to keep the price competative, I only knew where I would stay, after I issued my credit card number online. After learning that I would be staying at Big Bear Frontier, I read the reviews posted and found that most were negative comments. I figured how bad could this place be? Well, I found out how unhelpful and rude the staff could be when they could not offer me a room with two beds for my daughter and myself. A rollaway bed was offered to me and I was tolds that there are "No refunds "that's all we can do for you, and there will be an additional cost for the rollaway. There is nothing like spending a vacation on a poorly constructed rollaway bed. The additional cost did not make this a value. They only care about money. Poor, Poor, customer service. Know where u are going to stay and pay a bit more. At least you won't be surprised with extra charges and unhelpful employees.

    So Rude and Overpriced!


    I stayed there during Febuary this year and was very disappointed. The staff could not have been more rude. I think they forgot that they are in hospitality business. I want to warn anyone who is thinking about staying at Big Bear Frontier. Don't go there unless you like rude service and tiny accommodations that are overpriced.

    Horrible Customer Service!!


    I said this hotel was horrible but in reality it was way worse! My family and I wanted to send my older brother and his new wife up to the "Nice Cabins" in bear bear lake for their honeymoon. The so-called "cabins" are really like tiny motel rooms with no space and have ants and bugs crawling in and out of the beds. NOT VERY APPEALING!! The employees including the manager and owner are extremely rude and have no idea of the meaning Customer Service!!! They treat customers like animals. I would not recommend this hotel for anybody even if they paid me a million dollars!! And I definately would never stay there!! They don't deserve any customers because nobody deserves that much torture!!

    Very dissappointing


    Saw facility on their website, but what they show is not what you get. They advertise cabins, but many are surrounded by cement and the units are very close together. It is a pet friendly place, but my pet wanted a more woodsy feeling and so did I. They also have very stringent cancellation policies, I know this because I ended up not staying there because of my dissatisfaction.

    TripAdvisor Reviews Big Bear Frontier Cabins & Hotel Big Bear Lake

    4.00 of 5 stars Excellent

    Travel Blogs from Big Bear Lake

    Catching up with friends...

    A travel blog entry by hortonsontour on Jul 30, 2015

    12 photos

    ... but for those guys coming from a fantastic house with dream climate in LA to Brussels must have been like us being sent Baghdad! No surprise they were happy to get back.

    We arrived and it took the kids about 10 seconds before they were playing like old times in the garden. Sadie was older but I’m sure she remembered us.

    We caught up on the news for about an hour and then headed off to stay at ...

    Arrastre Creek

    A travel blog entry by cale-and-becca on May 03, 2014

    12 photos

    ... full of soda, fresh fruit, cookies, and a register. It is always nice to check the register and see familiar names in there. Either way, we had carried some cookies and one ginger ale from that cache to our camp at the creek. The creek acted as a natural refrigerator and cooled our ginger ale down to perfect temperature and when we cracked that bad boy open later with dinner, it was a religious experience. Calm night for us with a solid 18.5 miles behind us. Tomorrow we storm Big ...

    Almost Went Over The Fisical (sic) Cliff!

    A travel blog entry by jilnmike on Jan 02, 2013

    20 photos

    ... recover. My fire department training kicks in so I says to myself "Self, this is not a good situation". This has become a survival of the fittest situation. Survival instincts kick in as everyone leaves the view point in favor of the relative safety of their vehicle.

    On the way back down to the truck I pass a young couple who are heading up to the vista point. "Be careful up there, there are no guard rails". They look at me and say "We will". I sincerely hope ...

    How Aboot The Weather, Eh?/ Off To La Quinta

    A travel blog entry by jilnmike on Dec 18, 2012

    1 photo

    ... in the U.S. featuring the historic La Quinta Inn and Golf Course and PGA West. Winter high temperatures average in the 70's while the highs in the summer can reach 120 degrees! Take a wild guess why we might be here in the month of December.

    We eat lunch at the Hog's Breath Inn, Clint Eastwood's Hog's Breath Inn. Eastwood was somehow associated with this knock off of the original in Carmel, CA at one time. Photos of his movie posters are ...

    The start of something wonderful...

    A travel blog entry by fatkidfrogs on Feb 05, 2011

    29 photos

    ... Lodge, hung out in a Member's Only area, behind closed doors so we could easily sneak in and out of their restrooms! Perfect!!

    The next morning, we opted to walk a mile & a half to the wedding site, rather then risking not having a place to park Big B. We thought about buying bikes for this very reason but with all our gear for the slopes, we decided to wait until we can sell all that off. Since we are not towing a vehicle, we ...