Best Western Burns Hotel
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How has this hotel rated in the past?
- Shuttle bus service
- Shuttle bus service
- Shuttle bus service
- Room service
- Free High-Speed Internet
- Free High-Speed Internet
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Historical Traveler Reviews Best Western Burns Hotel London
Really liked the Best Western Burns Hotel
My husband and I stayed here for one night (June 5, 2004) and were very pleased. The staff were all very helpful, polite, and courteous. The hotel is situated across from Barkston Gardens in Kensington. Our stay came with a full breakfast and was plentiful and very good. The room itself, while small, came with a shower/tub combination with plenty of hot water. The bed was a little lumpy but very clean. We had a view out towards some residential backyards that were very pretty. The tube stop is within easy walking distance. There is a bar in which to have drinks and for a nominal fee you can have access to the internet. I will definitely come back to this hotel!
Last week we stayed at the Burnes Hotel on our first trip to London. I give this hotel high ratings even the room was very small. The staff was great and the room was clean. No hot water problems and even with the creeking floors, I thought it charming. I would return to this hotel if I get back to London.
Get a 115.00 pound room for 75.00 pounds
I stayed here 2 times in 2001 Oct and Dec. Since it was right after the terrorist attacks London was desperate for tourism and I got a room on one of the discount booking sights------------------for 75.00 pounds--remember the exchange rate was much better then. oct we had basebemnt room--nice room but right next to kitchen--In DEC I asked for a better room and we got one it was nice--the brkfast here is much better than a lot of other London hotels--still just rolls, yogurt cheese coffee fruit etc but a good variety. Staff was very nice and they had a nice Christmas tree there in DEC. I would stay here but only if I can get a good rate-there are to many other nice hotels in the same area for much lower prices. I can go and get a scone and coffee for 2.00 pounds at 2-3 dif places on Earls Ct RD.
Very pleasant place, shame about the water!!
Having booked in for one night on a theatre break we were very impressed with its location, being neato Earls Court tube and along a quiet road. It was great inside and the staff were excellant when checking in.
We had a double room on the 28th February 2004 which was small but we didn't need anything bigger. The shower was great until the hot water stopped at 11pm and wasn't available the following morning before checkout. When attempting to report the problem we could get no answer from reception and when we went down the phone had been left off the hook. The lady on reception said it would be fixed (which it wasn't) and offered no alternative (especially being one of the coldest weekends).
Breakfast was great and a good variety for the continental choice.
Overall i would consider returning as the lack of hot water could quite easily be a one off occurence.
A lucky find at the last minute
Because my wife, daughter and I booked our room only about two weeks before departure, we were relieved to find a reasonably priced hotel (for London) that had a few good reviews on this site. The Burns is located on a quiet street facing a garden. It's 1 1/2 blocks from the Earl's Court tube stop, and it's quite easy to get from there to anywhere, including Heathrow. Staff is eager to help guests, and their information is accurate. Room was small but not too small. Nice view of the neighbors' lovely backyards. Very quiet at night, if a little too warm. It was clean. Mattresses were a bit lumpy, and some of the furniture a little ratty and overdue for replacement. Plenty of hot water, great shower. Ample English breakfast in the restaurant, and lots of choices for Continental breakfast. Our only problems: we booked a double and a single bed, and got 3 singles. Also, the front of the drawer on my daughter's nightstand came off (and landed on her foot).
I'd like to try other hotels in London, but I'd be happy to stay here again.
Look no further...
After having horrible experiences at the Stanley House Hotel in London, I rushed over to an internet cafe and searched through literally thousands of hotels in London to find one that is reasonably priced, centrally-located, and that is higher than a one star hotel. I finally decided to go with this hotel, which is located only a block away from the Earl's Court station and was around 80 dollars a night. I can not express how much I love this hotel. The staff, though young, are really professional, patient and kind. Check-in probably took less than five minutes. My single occupancy room was very clean and tidy and just large enough for me. The immaculate bathroom came with a tub and "easy-to-use" shower/bath knobs. There is always hot water, so don't worry. The room was well-decorated overall and came with a tv, trouser press, and a phone (with free voicemail). However, the only thing I didn't "like" about this hotel was that you had to call the concierge/front desk to have them connect with any 0800 number. I use phonecards very often to call back home in the States and it became a nuisance to call the front desk every time I wanted to call. I understand their policy with 0800 numbers because they would lose money if everyone used phonecards. Anyway, my bed was firm and the pillows were fine. I had a lovely view overlooking Barkston Gardens. The floors a tad squeaky but who cares? Room service wasn't special, but they did the job done well. Breakfast is excellent. The full English breakfast came with my room but even if you are stuck with continental breakfast, you will not be disappointed. They have all sorts of breakfast foods: cereal, croissants, some sort of eggs, fresh fruit. I would be quite pleased eating just the continental breakfast. I was talking to a waitress a few nights ago and she told me that of all the months she has been there, no one has ever complained about the hotel. I honestly believe that I made a great choice with this hotel. Earl's Court is a great central tube station, there are many restaurants to choose from once you're out on the main road, and there's a Boots convience store right across the street. Great rates, lovely room, professional and nice staff, wonderful breakfast, and perfect location makes this hotel one of the best that I have ever stayed in. I will definitely come back to the Burns Hotel!
Went out of his way to get us information when we wanted something.
Loved the staff and how friendly this hotel is. The manger went out of his way to get us information when we wanted something not in the usual tourist trend.
TripAdvisor Reviews Best Western Burns Hotel London
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