A very poor hotel overall

We stayed there last October during our visit to Bryce Canyon NP. A previous review summed it up very well, this is all you have to choose from, as the park lodge fills up too early and quickly. Ruby's Inn is a classic example where monopoly results in poor quality in product and service. The room was very old, shabby, and unclean, so was the bathroom. Outdated furniture with the Bedspreads on their last leg.

Everything exuded an unpleasant odor. The food at the restaurant had no quality to speak of, but was very expensive. The coffee tasted like lukewarm brown water. The staff was cold and indifferent. Luckily we were there only one night. We then went on to stay at Desert Pearl Inn outside of Zion. Oh, What a treat after Ruby's Inn! Next time I would stay at Desert Pearl and make a day trip to Bryce. Yes it would probably be a 5-hr round trip but it will be well worth it.

The hotel is very thoughtful for the travelors

We stayed at the Ruby's inn during our visit at the Bryce Canyon in April. The hotel rooms are divided into different sections. We stayed at "The Elk Lodge" for $62/nite/room online reservation. The front desk staffs were friendly. The two queen beds room was spacious. Big enough to fit a family for four if you dont fight over bathroom in the morning. The bathroom was new and very clean (even my mom said so) It's a full bath with a sink inside the bathroom and another sink outside.

Each room has hair dryer, ironing board, and a coffee maker. The bed was semi firm/soft which was the way I like it. Howver, the blanket/bed cover was kinda thin for the cold nite at the canyon around this time of the year. I missed my goosedown. Luckily, the heater kept us warm the whole nite. The tv worked fine, got the news channel I wanted. We used the Ruby's inn calling card to call out long distance several times and they dont charge the 1-800 number. The sweetest thing happened to us during our stay. We forgot to put away the "do not disturb" sign before we head out to the Bryce Canyon the next morning, when we came back the service lady gave us lots of fresh towels, more coffee and cups, all in a laundry bag and hung it on the door knob. It felt like we were been taken care of and it felt really nice. This hotel property is equipped with all kinds of things for traveler's conveniences. It's got laundry room, one hour photo shop, even a salon, gas station, restaurant and a huge suvenior shop. We spent the whole day at the Bryce canyon and nite time at the shop. We didnt really get anything at the shop, but it was a nice place to go after dinner. The only bad thing was there was no complimentary breakfast in the mroning like many other Best Western hotels have. However, they have a buffet style restaurant and the "Canyon Diner" next to the hotel that serves american fast food. The grocery store that's located behind the suvenior shop is very convenient too. About $2.50 for a turkey and cheese sandwich, 55cents for an apple, 29 cents for a banana, $2.99 for a loaf of bread. I guess they didnt really over-price the food as I expected. Oh, dont be fooled by the "internet access" sign at the hotel's bulliton board. I've asked and been informed that they charge $1 for 5minutes internet access at the computer station near the front desk. Overall, I wouldn't hesitate to stay at this hotel when I visit the canyon again next time. However, I would book just one room since it's a spacious roon for my parents, my bro and I.

This place is a hole

Sure it has a great location but the rooms were run down. They also have way to many signs advertising the place. You are going to a national park and all you can see on the way there are Ruby's billboards. Save yourself some money if you stay here and don't get the king spa, half the jets in the tubs do not work!!!

Awful place to stay

Having stayed at several Best Westerns on our trip to Utah and Arizona, Ruby's was by far the worst. Small, shabby room in old 'motel' type building - and this after booking a newer, hotel room on upper floor (which they were not able to accommodate us with). Poor food (we sent back a chicken salad twice) with long lines at the restaurant because they don't take bookings so you have to wait with the coach parties who turn up. The whole complex looks like an army barracks with acres of asphalt and old fashioned motel buildings. They have a captive clientele and they know it , so there is no effort to provide good service, food or accommodation. Awful place.

Just right

Was must fine for the location. Very reasonable and had everything we needed.

All You Have To Choose From!

Ruby's is the only franchise hotel within 30 or 40 miles from the Park.

Unfortunately, this place has a captive audience and there is no where else to choose from that meets most travelers standards. The rooms were poor, the TV didn't work well, and we had to wait in line for ever to eat. The prices at the gift shop were astronomical.I would not recommend this place other than you don't really have a choice.

Oasis in the (almost) middle of nowhere...

Ruby's Inn pretty much has everything a family (or otherwise) would need for a vacation at Bryce Canyon. Conveniently located just outside the park entrance, Ruby's Inn is an oasis -- comfortable, standard Best Western-style rooms and amenities; a variety of dining options; reasonable gas prices (considering); a general store; and laundry facilities. And, after a long day's drive there's even a car wash to get the bug guts off the car -- and, believe me, out there in the wilderness the living bugs like to swarm the bug carcasses when your car is parked, so it's nice to get off as much as possible.

Additionally, the staff is friendly and they were accomodating when we arrived earlier than anticipated and made a room available a day early.

My Favorite National Park

Ruby's Inn was right next to the park entrance. Our room was adequate, and clean. The Inn had a general store, restaurant, and lots of other ammenities. We were there off season so the rates were good. Bryce is beautiful. Ruby's had lots of info on tours, but we just drove through on our own.

This little hotel has everything

I once heard a comedian say that Stucky's is a place where you can get a picture of yourself with Santa, get a pap smear, and a pecan log. The same can be said of Ruby's Inn. It is a self-contained vacation package for the low budget traveler. There are few hotels near Bryce which makes it even better. Inside the hotel are: a restaurant with an excellent buffet of western comfort foods, a hot tub and pool, a grocery store, native american art, outdoor outfitter supplies, a post office, a liquor store, photo developing, and a hair stylist. All this for $40/night off season. The staff are really friendly. Several of the older folks working in the restaurant like to practice their foreign language. On the off season everything in the hotel closes at 8:30 so keep that in mind. I might add that the first week of April is a great time to visit the park. The daytime temperatures are good for hiking with light jackets and you can have solitude in the park relatively easily since it is less crowded than the other parks on the grand loop, Grand Canyon and Zion National Park, and Bryce is a lot more interesting things to see since there is more diversity of conifers there than at either of the other two.

Very Nice

The rooms are not real large but very clean and well appointed. The pool is huge and my kids loved it. We also liked the restaurant, it had a great buffet. This is the one main lodge of choice in the Bryce Canyon area and a lot of tour groups stay there. Beware of large crowds at times.