BEST WESTERN Shaftesbury Paddington Court London

27 Devonshire Terrace, London, England, W2 3DP, United Kingdom | 3 star hotel
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This 3 star hotel, located in the Paddington area of London, is near Columbia Road Flower Market, Hyde Park Stables, Serpentine Gallery, and Ross Nye Stables.
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    TravelPod Member ReviewsBEST WESTERN Shaftesbury Paddington Court London

    Reviewed by parkdel

    Friendly hotel

    Reviewed Apr 9, 2013
    by (10 reviews) , Australia Flag of Australia

    Friendly hotel, well located to explore London, rooms a bit small but well equiped

    This review is the subjective opinion of a TravelPod member and not of

    Historical Traveler Reviews BEST WESTERN Shaftesbury Paddington Court London

    COuld have been worse...though I don't know how.


    This by far was the worst hotel I have ever stayed at. the rooms were very small and the shower was so small that the curtain stuck to your skin. Most unpleasant were the 15 year old kids wandering arounf the hall at 3 AM after drinking too much. The front desk was useless and rude. Felt ridiculous and childish leaving my key at the desk every time we left. walls are paper thin so you can hear the college students partying upstairs. Obviously a hotel where poor students stay when they arrive for a few days. Would never even think of staying there again.

    VERY Average hotel


    This hotel is nice and clean. But, be advised that there is no airconditioning and this can be tragic in the summer time. Also, the rooms are very small, but this is true for most European hotels. The continental breakast is very nice and quite pleasurable. The value for this hotel is very good and it does not have an old, depressing feeling to it as many European hotels do. It is a close walk from the Paddington underground station and walking distance to Oxford Street (15 minutes). Not a bad deal at all. Just don't expect something stellar. Happy trails.

    Don't expect much from room or service


    Rooms were small and the "power" showers they describe were more like "powerless". The front desk was probably the most disappointing as they were on the verge of rude and very unhelpful. There were many other 3 star hotels in the vicinity that looked more inviting. I wouldn't stay there again.

    Great Stay


    We enjoyed our stay at the hotel where the staff was very co-operative. We could see that Fresh Apples were being offered to all at the time of arrival and departure giving an impression of care. Very polite staff when we wanted to reconfirm our next destination accomodation. The hotel is very close to the underground station and Heathrow express at Paddington which made our journey to the Heathrow airport a very convenient. we will come again and will recomend our friends to visit. Compliments to the management and staff. Charles and Sandra

    Good value Hotel


    Padding Court is about 300m from Paddington Tube/Railway Station.

    Outside and inside the hotel is being repainted, reception staff can be bit brusque, however resturant staff were more than firendly and very helpful.

    Hotel room was small, but adequate, and we did not spend much time there to be honest.

    Overall I found it good value for London.

    What we expected


    The Paddington Court Hotel was pretty much what I expected. Small rooms (ok, very small!) connected by a maze of corridors in a row of knocked-together terrace houses. Everything was very clean and the decor was very nice.

    The location was good - a short walk from Paddington Station (tube & National Rail) - and surrounded by shops, cafes & even a laundrette.

    We always found the staff friendly and helpful and never had to wait too long to be served.

    The biggest problem was, as all reviewers have mentioned, the size of the room. It really wasn't the place to spend a lot of time lazing around, reading or watching tv. But then, I can do that at home - we spent our days rushing around the sights of London and our nights too tired to care how small the room was!

    Okay If Not In Room Much


    I agree with the previous reviews. The staff can be very brusque, not always having time for the guests and not always in a very courteous manner. The rooms are small with a small t.v. mounted on the wall. The matresses slump in the middle and are on the soft side. BUT if you're not planning on spending alot of time in your hotel room and just need it for showering and sleeping, I don't think you can beat the price. It's clean and has all the necessities - even a lovely sitting room. It's a bit of a walk from Paddington station but nothing outrageous - maybe 5-7 minutes.

    Rooms WAY too small, too far from tube, reception too busy to help


    I stayed at the Paddington Court Hotel in March 2002. I paid GBP 89.00 for an "executive double suite". First let me say that I would *never* under any circumstances stay here again.

    Here are the PROS and CONS

    PROS: This hotel is located approximately 6 good size blocks from the Paddington Underground station. There is another station Lancaster Gate which is probably a little less far. Paddington Underground just so happens to be a connecting point for several different underground tube lines, and so being close to this tube stop is excellent for hitting many different areas. This is one PRO. The other PRO is that the price was lower than most of the other hotels. Lastly, the hotel DID have the necessary features I needed like a data jack for my laptop modem, a safe, microwave and mini refrig.

    CONS: There are so many I'm not sure where to start. First, their web page states they are located close to the tube stations. I assumed this meant across the street or down the road. If you only had to walk it once, it is close -- but if you are planning on touring London and plan to head back to the hotel more than once per day, prepare for some good exercise. THE ROOMS ARE WAY TOO SMALL. This is actually an understatement. I had a SUITE, but have relatives that stayed in the standard doubles, WHICH WERE SMALLER. Imagine just enough room to fit a bed with about one foot of space between the end of the bed and the wall, the TV mounted on the wall because there is no room to set it on a stand! I'm talking SMALL. I should have taken pictures. If you've stayed at a decent hotel in New York City, you know the size --- this is smaller than those.

    Second CON: Housekeeping was nice, but if you weren't out of your room by 11am or so -- your room wasn't getting cleaned that day. They slipped a nice politically correct note, "We are sorry that we will not be able to service your room today. Call reception if you want more towels." Given the standard hectic 5/6am international arrivals, if your schedule gets screwed up too bad!

    Third CON: Reception simply didn't answer the phone. I don't mean once. I don't mean twice. I mean all the time. I'll bet I tried contacting them on 5 seperate occasions, and they simply didn't answer. One time, after I rang for about 2 minutes, someone did eventually pick up the phone. Although reception was generally NICE, when you could get a hold of them, there were a few foreign (I think french) clerks that simply didn't understand English. I understand if your language skills aren't refined or you have an accent --- but one lady in particular simply didn't understand well-formed, slowly spoken(and repeated!!) English. As a side note, the british clerks had absolutely no problem understanding me.

    Bottom line is this: I've been to London three times, and twice I paid more, and got a nice sized room in a well run hotel. This last time, I figured we'd stay in a different area and try to reduce the cost. The cost advantages simply DON'T outweigh the disadvantages of staying here. If their price was MUCH lower than others, then sure -- it might make sense. You can spend perhaps 20 or 30 more pounds per night and get a MUCH better room.

    I agree with the previous reviewers comments regarding paddington being a nice area, safe, good local cafe's, etc. I wouldn't stay here though!

    Best Western Paddington Court Hotel & Suites


    We are used to US hotels with big rooms, big beds, ice machines but we knew that London hotels have small rooms and rarely have queen or larger beds. While it didn't compare to a USA dive like Super 8, it was barely the equivelant of a Day's Inn. It was clean and pleasantly decorated but the mattresses were well beyond thier prime, the TV was microscopic and attached to the wall hospital style and the faucet dripped. But accomodations alone aren't what make for a good or bad stay if the service is attentive. Alas, the staff was almost always harried and distracted. The neighborhood is lively in the day and quiet at night (except Saturday), safe, and close to transport. We got really good rates, however, so maybe we got what we paid for. There seem to be dozens of hotels in the Paddington area, shop around.

    TripAdvisor Reviews BEST WESTERN Shaftesbury Paddington Court London

    3.50 of 5 stars Very Good

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