Switched Rooms-

Oh, dear. Here I was on a 911 conference, the very first one to book my room within the room block for our conference,- Promised an ocean view room, and guess what? They moved me! View? NO, absolutely not. Resolution? Absolutely not! Excuses? Plenty! Ocean View? - How about the parking lot?! Maybe next time. ...But, there won't be a next time!

Large room with fireplace and great view

Reasonably priced room with the accomodations and ammenities it offered. We received a 10% coupon for their resturaunt and used for a great buffet breakfast they offered which was excellent.

Very poor experience

I'm not usually one to complain. I have never written a negative complaint or comment in regards to hotels I have visited. I will say that this was one of the worst hotels I have ever stayed at. We were there with a large group who had made our reservation for us. They gave us what was called a garden room, which we thought was fine. We were not picky about where in the hotel we would be staying. I have never stayed in a room so small. It was ridiculous. I'm amazed that any hotel chain would want their name on a hotel with rooms that small. It was laughable. It reminded me of the Grizwald's on their European Vacation. The room temperature was either too cold or too hot. I kept having to get up in the night to adjust the heater. Also, you had slam the front door in order for it to shut. To top it off, we did not have any hot water when it came time to shower. Nothing went right for us while we were there. The only redeeming quality of the hotel is that it's right on the beach.

Honestly, I was disappointed.

I was disappointed with our stay here. The location is great but the room wasn't quite like what I expected from how it was described on the web site. I expected better for the $200+ I spent for 1 night. We stayed the next night across the street for the same money and it was fabulous!

Had a great time

We stayed at the Best Western last week and will definately be coming back to this hotel. The beds were wonderful (which is a very nice thing since most hotel beds suck)

We had an oceanfront room on the boardwalk and the weather was great! Our dogs had a blast. Wish we could have stayed longer!

Loved this hotel

The staff is friendly and helpful. The room we stayed in was very clean. The mattresses were superb, in fact the best of any hotel that I have stayed at. The fireplace is a cozy addition to the room at this time of year. I would definetly recomend this hotel, and look forward to future stays at this hotel.

OK hotel if price is not at summer rates..stay away in summer

This hotel has a OK hot tub room if you can get a winter rate...paying what they want for it in the summer time is crazy...the place is run down and really needs a face lift....the bed has to be one of the worse i have ever sleep on,and the rooms really need a good cleaning...would stay there if price was cheep enought...lots of other nice places to stay in Seaside.

Great Place to Stay

I stayed here in May 2005 and found it to be very nice.

The rooms are clean and the hotel is within walking distance of nice places to eat.

The bed was super soft and provided a good night sleep.

If I ever go tho Seaside again I will stay here again.

Recommendation...... Don't Waste Your Money....

We stayed in this hotel in May, 2003. Apparently it has new owners from the several times, we have stayed there before, and the last time - 1993. At that time we swore we would never stay there again. Unfortunately, not a lot has changed. We felt sucked in, great customer service when we checked in, after that, we were treated terribly. They need to send all of their staff to customer service classes, they are so rude, and get rid of the "car salesman" mentality of gotcha sucker, now deal with it and don't bother us. The rooms need to be completely gutted and remodeled. The drains for the tub and all sinks are slow to drain, which is very disgusting. Showering in a tub full of standing water, because the drain is full of hair and debris from a million other people is like standing in a sewer plant. The beds and the sofa sleeper are so worn out and over used. And on top of all of that, they are so over priced for what they have to offer. And the restaurant..... forget it, very slow service, food is so so and over priced. Better restaurants in town. Just a warning to all who are considering staying at this "Best Western". BEWARE!!! WE WILL NEVER STAY AGAIN!!! They need to all go to some sort of hotel customer service training... and gut and remodel!!!

Our oceanfront rooms have been fully renovated, including replacement of the sofa beds with state-of-the-art wall beds. The staff has recieved continual training in guest service. Our property has been consistently awarded the Bestwestern Director's Award for quality assurance.