The Historic Mayfair Hotel
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TravelPod Member ReviewsThe Historic Mayfair Hotel Los Angeles
The Mayfair Hotel was a very nice surprise, for only being a 2.4 stars it was actually very good. The hotel room was exceptionally clean and very well looked after. I would recommend anyone in the down town area to visit Mayfair Hotel.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Great images online, but once I arrived there, the rooms were not what I expected. Never staying here again :(
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews The Historic Mayfair Hotel Los Angeles
Hotel is fine, neighborhood is scary
The Mayfair was quite nice and I was very happy with all of the service. I really have no complaints on service and amenities whatsoever. Those other reviews are ridiculous about how crappy this place is, the hotel is fine. Its nothing special, but clean and comfortable.
The area it is in is undoubtedly bad. It is not well lit, very dirty and there are bad people all around. I am a 6' 230 pound male and I did not like the idea of walking anywhere. Dont even think about it if you are a woman. I cannot give a better review because of this problem. On the flip side, no one walks anywhere in LA, people will stare in amazement if you do.
The convenience to getting downtown is nice, but I would not stay here for a vacation. For business convenience it is fine.
Nice place to stay, but ride the bus
The Mayfair Hotel has gotten some very bad press in this and other review areas, which I don't think is entirely deserved, though some of it is understandable. Right up front, I should say that yes, you sure don't want to walk around the neighborhood the Mayfair is in, especially at night. Gang bangers, raving maniacs and bag ladies are the rule. This is a shame and not really the Mayfair's fault. If you're going to LA and want to stay at the Mayfair, get the bus or a taxi to go anywhere.
Having said that, I had a great time staying at the Mayfair, and here's why:
The building is really in pretty good shape, though it could use some spot repairs. There were some plumbing drips, loose electrical fixtures and other nickel and dime things that needed attention, but I didn't see any major problems. The 20s era exterior still looks great, and is regularly cleaned and swept, in vivid contrast to the rest of the area. The lobby is clean and airy with a recent renovation, though I'm sorry to say that apparently much of the original art deco glory has disappeared. There's still some evidence of it in the columns and etched glass.
The room, contrary to other reports, was clean and neat, if not especially swanky. The furniture is a bit old, but I certainly was comfortable.
The hotel offers few amenities, though the restaurant was very nice. The menu was good and the wait staff was extremely polite and prompt, as was all the staff at the Mayfair. I was originally given a room with a bathtub so small I bumped my head on the soap dish. I politely asked for another room, and was immediately given a much larger one with a standard tub and apologies from the management.
In short, I'd recommend the Mayfair as long as you have transportation. The friendly staff was eager to please, and that goes a long way towards a good rating in my book. The rating I selected would have been higher if the neighborhood had been less scary.
Beware of Neighborhood and Water
The brick facade on the website does not let you in on a secret. The Mayfair is in a very very unsafe part of the city. The hotel lobby was clean, the staff was attentive, but the room failed miserably.
Upon reaching my room I discovered that the "room" was no bigger than a walk-in closet. The bed cover was stained with "blood". I was on my way to complaint and decided to use the bathroom. BIG MISTAKE!! The water was BROWN. Perhaps it was the old rust in pipes.I was not staying there. I requested a refund and was told NO!!!. Well, maybe this is where I believe that Mgmt. dropped the ball. They took my money. No offer of other room or refund. Not wanting to argue I left. Believe me. Buyer BEWARE. Neighborhood not the most secure. Parking attendant allowed people from the neighborhood to wander in!!!!!!!!
Not too bad at all, if with a group
Just recently took a 5 day trip to LA on a college trip and got to stay here, the location of the hotel is perhaps the most worrying, 4 blocks west of central downtown takes you into Ghetto like areas, but it's generally passable if with friends or a group of anykind, I went on a 40+ people trip and not ONE person encountered any trouble walking to and fro from the hotel.
The hotel itself is quite nice, the service excellent and the rooms okay, the food there is of good quality and the staff is very helpful with any assistance you may need.
What made this holiday for many of the people on the trip was the roof access, the downtown LA skyline at night is SPECTACULAR.
As stated earlier, aside from the location which may worry many single travellers, the hotel is good enough for many travellers, but tourists seeking the highs of Los Angeles might be more comfortable getting a hotel closer to Hollywood than out in Downtown.
Quite a shock
I went to LA for a conference recently and booked this hotel for a week using an online service (lodging.com). This hotel was also one of the listed hotels recommended by the conference organizer, so I was without hesitation. I also thought I got a good deal.
What a surprise then when I stepped into the hotel room. The telephone was without a cover -- I mean you could see the electronic boards inside the telephone! The carpet inside the room was dusty, as if it hadn't been cleaned for months! There was no bathtub, only a small shower in a very crowded bathroom. The closet had a stale smell, and the floor lamp didn't have a bulb. The iron was also missing, and most awful of all was the stains on the chair cover. I had to put a fresh towel on the chair to feel comfortable sitting in it. The service was fair enough -- as soon as I pointed out the problems, the front desk clerk was quick to fix the telephone and the bulb.
The location of the hotel is also dubious. Although only four blocks from the heart of downtown, the streets near the hotel are unsafe to walk alone.
All-in-all, it is definitely not worth what I paid it for.
I got what I paid for and a little more......
We just returned from a 2 day stay. This hotel was recommended because if you were looking for a clean room, that's what you were going to get. I went on a business trip and didn't need any more than what I received because I wasn't going to be in my room all that much! With that in mind I wasn't disappointed. The hotel is old and the lobby has a great old charm to it. The service in the restaurant was very good and the staff was friendly. They remembered our likes and dislikes from the day before and catered to us. The room service menu was surprisingly reasonable! It wasn't priced higher because of the extra service of 'room service' but was priced exactly the same as the restaurant menu! I thought was a plus for those of us wanting to just change into some comfortable clothes and watch T.V.
However, I did wake up stiff from a very firm mattress. My husband complained of the same thing. So for those of you who like an extra firm bed this is the place to sleep. The rooms are small and could be claustaphobic and so were the bathrooms but they were clean and I would say due for a remodel just to upgrade visually.
This was the most horrible experience ever! This hotel was perhaps OK about a hundred years ago, now it's old and in a terrifying area of town. The other guests there were maniacs that kept us up all night. A drunken woman kicked her room service tray sitting outside her door and the dirty dishes were all over the hallway, but nobody bothered cleaning it up until the next morning. Then a guy in the room next to us started throwing beer bottles out his window into the street - we were over 10 floors up! You couldn't pay me enough to stay here again!
Was a pleasurable experience
It is an older hotel so it isn't perfect, but it was clean. The service was great. The lobby is gorgeous. It is downtown Los Angeles ALL areas down there are bad at night, you just make sure you go outside with a group - you will be fine. They have covered secured parking and have security in lobby. We never felt unsafe.
What a dump
This hotel is a total dump. Do not stay here!! Outside the hotel is very dangerous and people will mug you. Believe me, we have stayed in some seriously dodgy places but this takes the biscuit!
Horrible Experience... Worst Hotel Ever...
From start to Finish, this was the worst travel experience in my life. The rooms were horrible, the customer service was horrible, and the area that the hotel is located in was life threatening... I have never wasted money on a hotel like I did on this one. E3 EXPO was unbelievable... But, the sleeping arrangements were GHETTO at best... Sleeping at the Metro Station would have been more sanitary than staying in the room that I had at this hotel. Book your reservations for the BATES MOTEL, or just pitch a tent, but, do not waste your time or resources on this TOURIST TRAP of a hotel...
TripAdvisor Reviews The Historic Mayfair Hotel Los Angeles
Travel Blogs from Los Angeles
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