Best Western Le Jardin de Cluny
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Historical Traveler Reviews Best Western Le Jardin de Cluny Paris
Sixth Floor Blues
I visited this hotel in August 05. I booked 3 months in advance and expressly asked for a room with a view. I was put in room 601, a weird
L shaped room with sloping windows which offered no view at all. The room is L shaped because of the lift shaft.
The breakfast was mediocre considering it cost 12 euros extra. I have had much better in other hotels in Paris.
On the plus side the female concierge allowed me to store my bag at the hotel for 7 hours after I had checked out - a courtesy which allowed me to do some extra sightseeing unencumbered by luggage. That was good.
Poorly trained staff!
We had been traveling thru europe for a few weeks with a final stop in paris. i booked hotel from toronto a few months before we left. we arrived in paris late at night. got to hotel after 11pm - tired, hungry and wet from the rain. i called hotel from airport to confirm address. i asked how much it would cost for taxi from airport. we were told no more than $50 euro. before we got into the taxi i confired price. when we arrived it was closer to $60 euro. we argued with taxi but the guy at front desk argued that we had to pay. i told him that i had spoken to him on the phone and he gave us a price. tired and upset we just payed.
after we checked in he confirmed our hotel price ($109) and taht it included breafast which was served until 10:30am. we didnt bother looking at our formal written confirmation as we just assumed the guy at the front desk new what he was talking about. we were very angry to find out that breakfast was NOT included and we had to pay $12 euro per person per day for breakfast. we argued with front desk staff who were unwilling to provide us with any type of compensation or customer service. they were rude and unwilling to take any responsiblity for what their staff had told us. as far as i am concerned the front desk guy who works the night shift was not properly trained. we traveled with another family. in total we had to pay an extra $144 euros per family. NOT IMPRESSED. horrible customer service. dont recommend this property.
Not friendly at all
After a long journey our arrival at the Jardin de Cluny couldn't be worst : the most express check in we ever experienced, no smile, no information, same during check out and we didn't understand why we had to pay breakfast in cash ! Don't expect a friendly welcome. We do not understand exactly what we did wrong !
We stayed 4 days in early September. With 3 of us and bad experiences with cramped Paris hotels, we reserved the large top floor room with its queen bed and 2 singles, for 225 euros. I was imagining large north facing French doors with breathtaking views of the Notre Dame. Instead we had just skylights, and a bare view of part of the cathedral out the bathroom skylight. The room and the hotel itself are a little short on charm, but it's accurately rated as a three star.
The room and bathroom were large, but there was not enough drawer space, a common problem in Paris. There was airconditioning, but it seemed inadequate. We just kept the skylights wide open for excellent cross ventilation. Although it was hot and humid, the ventilation kept us comfortable.
We ate breakfast in the hotel at 12 euros, a decent deal, even with limited offerings. I'm glad that most Paris hotels have adopted buffet breakfasts. The breakfast dungeon is cute and neat.
I'm used to hotels with small slow elevators. Theirs takes the prize. The ride from the breakfast dungeon to our 6th floor took quite a while, even with no one else trying to use it. Finally as we were ready to move out, the elevator totally failed, and we had to haul heavy suitcases down steep narrow winding stairs. But the help were universally cheerful and helpful.
I love the area, the 5th, with short strolls to the Luxembourg Gardens and so many cute little places to eat. We generally found our way to the Latin Quarter or across the Boul Mich to the Rue St Andre des Artes, with its throngs of young folks. There are street markets at the place by the Metro Maubert Tues/Thurs/Sat and a flea market Sunday. The food market is a great place to buy your picnic lunch. What an incredible display of meat and cheesse and flowers.
Great two day trip
Myself, my husband plus our two children 15 and 12 have just returned from a two night stay at this Hotel. I have to say that we had a great time. Although the two bedrooms we booked were small they were ideal for our needs. Very clean, comfortable, and nicely furnished, and also the hotel was very quiet at night. The breakfast was good too very continental, but all you need to start your day. The hotel reception staff were also very polite and hospitable. The hotel is very central for everything you need to see in Paris - the Metro station is just round the corner, called Maubert Mutualite. I can recommend this hotel, and would certainly return here. Infact we are already looking forward to returning later this year. I would also recommend the chinese restaurant about 50 yards along the road called Mandarin Maubert - excellent food and good value for money.
Nice little room with decent bathroom and a good view. Fairly quiet overall, except one night when there was some boisterous shouting in the alley. Could not hear other guests. CNN on TV. Conveniently located near Metro, which we used extensively. (Drivers: A good parking garage is nearby, 20 euros a night. This place is a little tricky to get to. Traffic is as hair-raising here as anywhere else we've seen in Paris.) Desk staff is friendly, although struggled at times to provide information. Housekeeping staff friendly, but overlooked little things on occasion. Nice ambience in breakfast buffet room. This was a good deal at 12 euros, especially compared with eating outside. Liked the neighborhood, there was a farmer's market Saturday morning right by the hotel.
Got a good deal with a seniors rate deluxe room at Le Jardin de Cluny for 4 nights recently. This was a good size room and bathroom kept very clean. Staff were all friendly and efficient. This hotel is in very good location for both sightseeing, restaurants and travel with both Metro and RER nearby. The biggest plus for me however was that this is in a quiet peaceful location and we were not bothered by traffic noise at all.
Very comfortable hotel
My niece and I stayed at the Jardin de Cluny for 6 nights. From the moment we entered, the staff was friendly and helpful. They let us check in early as our small room was ready. The hotel is on a quiet side street, but very conveniently located to the Latin Quarter, the Ile de Cite, the Pantheon, the Rue Mouffetard and St. Germain des Pres.
A metro stop is within 2 blocks of the hotel.
I could open the window at night and not hear street noise, nor could I hear noise from the other guests in the hotel. The room clean and comfortable, but again, small. The breakfast room is located in the old, stone walled cave and hung with beautiful tapestries. The offerings at the buffet were extremely tasty.
When my niece was ill, one day, the staff was very concerned, and asked both of us how she was doing.
We both enjoyed our stay very much.
TripAdvisor Reviews Best Western Le Jardin de Cluny Paris
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