We stayed here for our 10 YR anniversary. The people were very nice and even allowed us to trade rooms so on our last night we could be on the Space Needle side. The free & secure parking was great. Most of all we loved the location. We took the monorail a few times. We also walked down to the waterfront and caught the little train that runs all the way to Pioneer Square. Would stay there again!

I have stayed at this hotel for years. Lately, the front desk has been unhelpful and rude. Everytime I try to make a reservation, the phone is answered at the 20th or so ring. I once called downstairs to ask why room service wasn't answering their line and the front desk said "What do you want me to do?" Like, duh! Get me room service! When you make a reservation, the front desk always gives you a lower rate than the national line they connect you to. Once I was going to change rooms b/c the heater took a long time to come on but eventually did. But the next day when I returned from ameeting, I found my stuff to be packed and some stuff was removed. They had made a mistake and showed that I checked out. I like the rates of the hotel and the parking. The view is nice also but the interior needs to be updated. It feels too 70's.

Ahhh, what can we say about this hotel. We were staying here on a deal from a timeshare company, so I guess we shouldn't complain too loudly BUT since when did we want to subscribe to 24 hour broadcasting of other guests' lives? We could hear everything from the rooms on either side of us and could understand their conversations. We had a mother and kids on one side, laughing up a storm and music videos followed by business telephone conversations on the other. we're sure they could hear us too, which leaves something to be desired, we're sure. They have a great location, but need to invest in some soundproofing before we would stay there again. The restaurant had good food, but was understaffed. Other than the soundproofing issue, we found them clean and comfortable. We would however, not stay here again unless it was free or close to it! Definitely not up to Best Westerns' standards.

we had a ships reunion at the hotel the staff was very professional and polite, they could not do enough for us. the food was very good in the restaurant and the banquet. i would recommend this property to anyone going to seattle.

Quiet is putting it mildly when refurring to where I live in the heart of the Walla Walla Valley's wine country. Coyotes, Crickets and Owls are the night sounds you hear. Winery business brings me to Seattle at least once a month to promote my winery and to do charity events. Just getting from point A to point B is..... shall I say interesting. add that to not being use to the city noise and you have the perfect recipe for insomnia! I use to stay downtown, but wasn't getting any sleep due to all the unusaul sounds. Add that to the fact that I was paying a large fee to not get any sleep and you have one crabby person. Then I was introduced to the Executive Inn, thru a room promotion given to the Walla Walla Valley Wineries thru the Washington Wine Commission. I had waited until the very last moment to make a room reservation and was sure that I wasn't going to get a room any where. But I called anyway.

The Phone was answered by the nicest Gentleman asking how he could help me. I said with desperation "I need a room, have you any left?" The magic words were spoken with enthusiasm, Yes I do! I booked the room and asked for directions off the freeway. It was so easy to find that I was there before I could get lost. I was greeted by the nice voice I had heard over the phone. Michael made check-in a breeze. I asked for a nonsmoking room on the quiet side. I got A nonsmoking room with a fantastic view of the Space Needle. The room was clean and Quiet. I was amazed. I loved the fact that the parking was sucure. As a woman that is very important, it is one of the first questions that I ask any hotel I call. Oh and did I mention free! The restaurant was good, the sevice fast, efficiant, and reasonable. The true test was to come that night after a long wine event. I turned off the air, opened the window, climbed into bed and slept. I slept in Seattle!! The next morning I was out of bed at 6:am and ready for Seattle, not laying there thinking just a few more moments. The day staff was just as pleasant and efficiant as the night before. Helping me with directions, a cab, a great restaurant and a smile. I stay there every time I come to Seattle. It's close to every place I need to be. What more can you ask for. Well since I am in the wine buesiness, maybe a better wine List!

Thanks Sally Thomason Whitman Cellars

Sorry to hear other folks didn't appreciate their stay at this property. I've been coming here for business off and on for 2 years and really enjoy the location and service. The improvements have been great! Seattle's Best Coffee is free in the lobby in the morning, the restaurant offers good food at a good value, and the lounge has karaoke, darts and a pool table to unwind. Even though half the building faces the Space Needle, I prefer the downtown view on the other side. Request the fifth floor at the front desk for a better view.

I've stayed at more expensive properties in Seattle and felt like I was getting ripped off. Not here. The free parking saves me at least $20 a day. Join the Best Western loyal traveller club (Gold Crown?) to get a free stay out of them worldwide.

I used to think Best Westerns sucked...but I was pleasantly surprised with this one.

Just got back from our stay at this great little hotel. Location was great! Right across from the Space Needle, EMP and Momorail. We rented a car so free parking was a great plus. We loved the restaurant with a full menu and the servers were very nice. Adam at night was the best!

Whatever we needed to know was answered by the desk people. Rachel did a great job setting up some tours for us. Rooms were very clean and new carpet throughout the place looked great. We will be back!

Maybe my expectations are too high, however it seems that many chain hotels focus too much on the perks and not enough on the basics. Skip the newspaper and pay the housekeepers more so they'll vaccum under the beds. Please don't give me tiny bottles of shampoo and microscopic bars of soap until you can afford to apply a fresh coat of paint above the shower enclosure. And who cares about an in-room coffeemaker when it's 100+ degrees with a nonfunctioning air conditioning unit? I'll pass on the coffee and just suck down some ice cubes, thankyou. Bottom line is I want a clean, cool, comfortable room, and a courteous, caring staff.

None of the aforementioned can be found at this particular hotel so I'd suggest staying elsewhere. Oh, one positive thing... the 2" thick morning newspaper comes in handy for leveling out the bed. Good Travels!

Made reservations on Travelocity and hotel would not honor the rates. Was told that Travelocity was not authorized to issue those rates. Hotel DOES NOT ACCEPT CASH! Make sure you have your creidt card. Room overlooked garbage compactor, staff threw away garbage all hours of the night. Paint peeling off walls in bathroom. Shuttle service unreliable. I suggest the monorail, taxi, or rental car. The only good things were the location to Seattle Center, the daytime shuttle driver, and the breakfast buffet. Otherwise, STAY ELSEWHERE!

I stayed at the Best Western Executive Inn back in October. Great place the staff is great and the rates were great. Ask for a room on the Space Needle side. Its clean its reasonably priced and its convenient. The reservation agent Keith doesn't have the best attitude but he is just a tart apple amongst a bunch of sweet ones.