Best Western PLUS Dean Court Hotel
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- Free High-Speed Internet
- Room service
- Wheelchair accessibility
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Historical Traveler Reviews Best Western PLUS Dean Court Hotel York
The Dean Court Hotel has an excellent position, right by York Minster. However, this central location has its downfall - noisy street cleaners, leaf collectors, bells and night time revellers, means that opening the window is not a great option, yet the rooms get very stuffy and hot with the necessary double glazing. Fans are available on request, however, yet I felt too silly asking for one in mid November, opting for ear plugs instead and some fresh air! Air conditioning in bedrooms would greatly improve the hotel. Our room was 'superior' but I wouldn't have said it was particularly grand and the hotel is quite expensive. That said, it was very clean and comfortable. Our arrival could have been better; after a bad, long journey, we couldn't wait to have dinner - we had booked the 2 night dinner inclusive package, and my husband asked at the time of booking about making an actual reservation but was told this wasn't necessary. However, when we arrived they were busy in the restaurant, and we were told, rather supersiliously by the head waiter, that 'of course' you have to make a booking (this was only a week night) and that we wouldn't be able to get a table until later. We told the receptionist that we weren't aware of this, but she just said that this was made clear in the postal confirmation, which we hadn't noticed. The fact is that the hotel knew we were having dinner that night, and it seemed as though they hadn't allowed for this (would it have been beyond them to contact us to ask when we would want dinner?); the restaurant was very busy with residents and non-residents, and we didn't start to eat until nearly 9pm. The service was slow, although the food was good - there was sufficient time between the starter and main for us to be asked by waiters EIGHT times whether we wanted more bread! The second meal was much quicker and better on the saturday night, although we allowed plenty of time, booking it for 7.30pm. The decor is trendy/modern, although all those pale woods, mocha and coffee schemes with a touch of 70s retro will probably date quite badly. The hotel is located in such a lovely old building, that it seems unnecessary to go for this capuccino look. Traditional cosy styling would suit it better. The other let-downs; the cooked breakfast tasted 'poached' and rather wet - as though it was left in condensation-soaked vats, although the service and continental options were good. Plus, it takes 15 minutes for the valet service, if you have had your car parked, so don't hurry down with your bags too soon, as you have to wait about, which they don't tell you in advance. Overall, however, a very nice stay.
In need of a kick up the backside
We stayed here weekend of 22nd October and were in a dingy attic room. The hotel itself was lovely, although the bedrooms are in dire need of a refurb. The service was shocking as was the food. We have stayed here several years ago when the Dean Court was something special. Next time we come to York we will go back to The Monk Bar Hotel without a doubt.
Excellent Location and Friendly Staff
I recently spent a weekend here and have to say the location and the pleasant staff made my visit to York even more enjoyable than I could have hoped for. My room was small, right at the top of the hotel with low beams and dated, but clean, fixtures and fittings. I know they had better rooms for the same price as I was staying as part of a group and the other rooms were far better. Having said that, for the price, the stay was good value, even if I have to warn anyone who thinks they ought to try the Chefs Signature Dish, on the night I tried, his handwriting was poor! The breakfast staff also had difficulty with making scrambled eggs, unless you like yours hard and swimming in water don't bother with the scrambled eggs and smoked salmon, I had asked for my scrambled eggs to be under rather than overdone, but I don't think the poor girl who took the order could have listened to what I said. Stick with the English breakfast and just take what they give you, try to change things to your liking and it gets confusing for the poor souls, I tried that the next day and didn't get what I had asked for, but I could not be bothered trying to sort it out. Having stayed in another Best Western Hotel, in Hexham, recently, I have to say the Dean Court was far superior, much cleaner and the inspite of the poor breakfast in York, Hexham was worse! For a British hotel at this price level the stay could have been a lot lot worse.
Location location location and then some
one of the nicest hotels we've stayed at. Of course, premier location....next to the Minster. Nice rooms, great breakfast. Would stay here again without question.
The best of the lot
Our first visit to York, Aug. 9-13, 2004. The hotel exceeded our expectations. The rooms were large, the food and service were excellent. Just a charming place which made our trip to York that much more enjoyable. The elevator was tiny but nobody's perfect! Of all the hotel we've stayed in during our three week trip, Deans Court was the best.
No Wonder They're Always Fully Booked
I've stayed in most of the hotels in York and this one is by far my favourite. It's situated right next to the Minster so you can lie in bed and look out on some of Europe's finest Gothic architecture, and because the hotel occupies converted Victorian property all the rooms are different sizes and shapes which makes it interestingly non-corporate. There is a genuinely welcoming feeling about the Dean Court and, best of all, they do fresh kedgeree for breakfast.
Small hotel, big welcome
The Dean Court Hotel is in a wonderful location, right opposite York Minster and close to interesting shops.The staff are friendly and helpful. It is the only hotel that I have stayed at in recent years where they show you to your room and don't just wave you towards the stairs or lift. Nothing is too much trouble.The breakfast menu is very extensive. As well as the full Yorkshire breakfast and Continental breakfast you can have interesting things like kedgeree, scrambled eggs with smoked salmon and pancakes (a big hit with children).The dinner menu is brilliant with some very interesting choices.The Dean Court is a smallish hotel with a big heart. It is on the expensive side but worth it especially for a special occasion.
Magical - Dean Court Hotel !!
(Note: Make sure you request a room with a Cathedral view! We didn't but were extremely lucky to get one!!)
This hotel really was a sparkling gem of a find! We couldn't get into the hotels of our choice so we settled on the Dean Court Hotel because of its so-called proximity to the absolutely stunning York Cathedral.
Well, frankly, we couldn't have been closer to the gorgeous cathedral if we were sitting on top of its very spires! We walked into our room and looked out the window onto the cute cobbled streets of York and the Cathedral exactly opposite (lit up at night is just stunning, I did not want to leave my window! I could not stop staring long enough to get out of the room!) I was so very impressed by the Dean Court hotel, the staff were very helpful and friendly, the breakfast was lovely and the little bar in the lobby was sweet. The location of the hotel right near the walls of York is actually very quiet and secluded (you wouldn't think so, but it is). We found lovely restaurants and the river right near by. I would recommend this hotel to anyone and am planning to return there some day! Magical, one of the best hotels I have been in EVER!
Perfect for touring York
After our travel agent put my family at the Le Meridian York and we had to spend a night in an awful room on floor -1 (minus one!) that was quite a way from the heart of town, the Dean Court was a wonderful improvement. Right across from the Minster this was what we traveled from California to see. The room was a bit warm, but they supplied a fan. The food was super and we loved the charm and location of this hotel. We would stay there again.
Best 3 star hotel
This is by far the best 3-star hotel that I have ever stayed in. A beautiful hotel, wonderful location (right next to York Minster) and superb food in the restaurant. Cannot be faulted
TripAdvisor Reviews Best Western PLUS Dean Court Hotel York
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